Customer Ratings & Reviews
- Model:
- QN75QN70FAFXZA
- SKU:
- 6614338
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the exceptional picture quality of the 75” Class QN70F Series Neo QLED Mini LED 4K UHD Samsung Vision AI Smart Tizen TV (2025). Many comments highlight the amazing and high-quality images produced by this television. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Samsung 4k 75", AI assist, great PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but couldn't hook up my old school surround sound system ths rattles
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied of my product and the customer service
I would recommend this to a friendClarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice and serves our purpose. We wish all channels/stations provided a full view screen.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution. All around great tv and easy to use.
I would recommend this to a friendWorst customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good however the best buy customer care service is very bed. After I got the tv, within a week the price went down by $200 and my purchase is still with in the return window. I called the customer care for price match, they agreed for $200 refund. After a week they refunded me only $100. I called them alsmot 7 to 8 times for the remaining $100 they said there was a mistake in the earlier submission and instead of $200 refund they mentioned only $100 and which is the reason why I did not get $200. And I asked for rest of the $100 and all the representatives that I spoke with are helpless and so rude. One of the worst customer service.
I would recommend this to a friendBrand response from Samsung
Posted .HarikrishnaN,
Please know that you're leaving a review and 1-star rating for the QN70F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Brightness
Instead buy an OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs poorly in dark rooms, white is too white on the screen. Please don’t buy edge lit LED. OS and user experience is decent, better than expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VARUN,
We’re sorry to hear that the picture on your Samsung QN70F TV appears too bright. If the image is harsher than expected –especially in darker rooms – there are several adjustments you can make to better suit your viewing environment.
Start by changing the Picture Mode: Settings > All Settings > Picture > Picture Mode. We recommend trying:
• Movie – Designed for dark room viewing with softer contrast and lower brightness
• Standard – Balanced for general use
• Filmmaker Mode – Offers a natural, accurate picture as intended by content creators
To further fine-tune, go to: Settings > All Settings > Picture > Expert Settings, where you can manually adjust Brightness, Contrast, Sharpness, and Contrast Enhancer (consider turning this off for a softer image)
You may also want to check if energy saving or AI settings are enabled. These can automatically adjust the brightness based on your room’s lighting, which some users find too aggressive.
• For energy settings, go to: Settings > All Settings > General & Privacy > Power and Energy Saving
• For AI settings, go to: Settings > All Settings > Advanced Features > AI Mode Settings
Lastly, make sure your TV is running the latest firmware, as updates may include improvements to picture handling:
Settings > Support > Software Update > Update Now
We hope these tips help create a more comfortable viewing experience. If you’d like help walking through these adjustments, Samsung Customer Support is always here for you at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Canceled Order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled order. No customer care! If you call the store to speak with a sales rep, you are transferred out of country.
I would recommend this to a friendBrand response from Samsung
Posted .BEES,
Please know that you're leaving a review and 1-star rating for the QN70F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Do Not Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. It’s been 12 days and sound stopped working. Went to Geek Squad. The gave me a number . The number connected to Samsung. I’d give it a 0 if I could
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CindyD,
Thank you for your review and for sharing your experience with your QN70F TV. If you’re not hearing any sound, whether using TV speakers or an external audio device, here are several steps that can help get things working again.
1. Start with Basic Checks
• Make sure the TV isn’t muted and the volume is turned up.
• If using an external audio device, ensure it’s powered on, set to the correct source, and the volume is turned up there as well.
• Unplug your TV for 30 seconds, then plug it back in and power it on.
2. HDMI ARC / eARC Connection
• Use a certified High-Speed HDMI cable with Ethernet. Connect it to the HDMI eARC ports on both the TV and the soundbar/receiver.
• Enable these settings:
o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto
o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
• Check the digital audio format: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format
o If you're not sure what your connected device supports, set it to Auto.
3. Optical Audio Connection
• Power on the soundbar/receiver before connecting the optical cable.
• Select the correct sound output: Settings > All Settings > Sound > Sound Output = Optical
• Try a different optical cable if no sound is coming through.
4. Bluetooth Audio Connection
• Pair your Bluetooth device: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List
• If your Bluetooth device doesn’t appear or won’t connect, move it closer to the TV, ensure it’s in pairing mode, and select Scan.
• If paired but no sound, unpair the device and try reconnecting.
5. Wi-Fi / Wireless Speakers
• Confirm the speakers and the TV are on the same Wi-Fi network. Use: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup
• Reboot both the TV and the Wi-Fi speakers, and check your router for connection strength.
6. Other Helpful Tips
• Run a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test
• Update TV firmware to rule out compatibility issues: Settings > Support > Software Update > Update Now
• If using a cable box or external streaming device, double-check that the device’s audio output settings are set to HDMI or the appropriate output.
If you still don’t hear sound after following these steps, please don’t hesitate to reach out so we can assist further. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com.
~ Samsung Advisor
- Pros mentioned:Picture quality
QN70F - 75”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from an 11 year 70” Sharp this was quite an upgrade…Color, contrast and overall picture are excellent… Black levels are outstanding and better than some Oled models .. i have it wall mounted in a sunny room and no problem viewing.. picture setting is set to AI optimized and adjusts automatically to room lighting… it is edge lite but as good or better picture thanmany full array panels.. imo better picture compared to last years 75” QN80D ..Sound is good-have it in sync with my 900A soundbar and it sets a nice center channel and surround .. syncing does not affect atmos .. easy set up to my cable remote and atv 4k.. only con is the supplied infrared remote.. need to get a bullseye aim to operate cable and atv boxes but not enough of a down to lower the overall rating as i use both cable and atv supplied remotes.. i purchased at BB in Manalapan and the salesman, John, was very knowledgeable and helpful… i highly recommend this set.
I would recommend this to a friend Great Tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great picture, fast processing time
I would recommend this to a friend
