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Customer Ratings & Reviews

Your price for this item is $499.99
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Customer reviews

Rating 4.4 out of 5 stars with 179 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and vibrant colors of the 75" Class QN800 Neo QLED 8K UHD Smart Tizen TV. Many are impressed with the easy setup process. Some customers have experienced issues with connectivity and settings. Overall, customers are pleased with the TV's performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 179 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought many tv’s over the years but this is by far the best one. The picture quality is fantastic from any angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 8k 800b

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv is buy good for movie and gaming Buy it now 75 

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy about this purchase working out for the family. We bought this for our basement home theater and found that Samsung packed a punch on this one. The crisp picture quantity paired with a high end Samsung audio makes this a theater experience without leaving the house

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    All my streaming services w/out cable box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture! Smart TV has lots of automated features to make it easy to setup. Really love the ability to connect to Denon AV Receiver and control with TV Remote. I have TV on wall over fireplace and Denon receiver in closet out of site. Another great feature is the ability to Stream all my favorites services, DirectTVSteam, HBO MAX, etc, without cable box. I initially purchase Apple TV device as my interface but returned after realizing that I can get Apple TV directly thru the Smart TV App. Don't like the sponsored apps that appear on home screen when I turn TV on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Quality is very good. Sounds is great. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing television

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on Christmas Eve, unfortunately my prior Samsung 8k was damaged during my move, it was a 2020 model, so I found this one on an open box excellent condition., the tv is amazing so far couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture, and the Geek Squad did a fantastic job with the install. They even offered to upgrade my surge protector. I had to pay for it, of course, but they had it on the truck. Even connected my TV to the Wifi. Great guys!!

    I would recommend this to a friend
  • Pros mentioned:
    8k

    Rated 5 out of 5 stars

    Worth Every Cent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing, great price and the visual experience heavenly. 8k makes a huge difference in everyday watching but the bonus is the q link compatibility with the Samsung sound bar and streaming Dolby UHD movies left us speechless and in awe.

    I would recommend this to a friend
  • Pros mentioned:
    8k

    Rated 5 out of 5 stars

    Great but Expensive TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this 8k TV! Not so happy with the price. In fact one day after we bought it at the store, it was $500 cheaper online, but Best buy gave the difference back after a trip there. I usually buy things online thru their store. The TV is awesome, 8k definitely is a difference!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Used tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was available as requested, and picture was great. Do wish I had been told there would be no remote included it would have saved me a trip back to the store, since a remote is crucial for accessing the set up features of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    FANTASTIC PICTURE BUT….

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought at lease 4 TV’s from Best Buy over the last 15 years or so. Most were Samsung. The 75” TV I am reviewing today has the greatest pictureI have ever seen. BUT IT HAS THE MOST UNRELIABLE SOUND I HAVE EVER ENCOUNTERED. I have held off on this review because I was hoping the Geek Squad could fix it. I feel like I’m playing a slot machine when I turn sound on. More than once they have tried to fix it. Last “fix” lasted 6 days. Starting to think this one is a lemon. I love Best Buy and wouldn’t buy a TV elsewhere. By far, TV works well most of the time but it still fails to provide sound. I am old and disabled so TV is a big deal to me. (When I Google this Samsung 75” 8k TV I see others talking about sound problems and how to “fix” it. I expected to get a great TV in the first place. And, if it ever failed to work properly, I hoped the Geek Squad could fix it.). But, as I have said, maybe this one is just a lemon. Anyway, I still like Best Buy. And bought a little backup TV from them after this Samsung disappointment. But I keep trying to love this one. If the sound worked EACH AND EVERY TIME I TURNED IT ON, it would be the best TV I’ve ever owned. I HAVE DELAYED THIS REVIEW BECAUSE I WANTED IT TO BE GREAT. AND I WANTED TO GIVE BEST BUY A TRULY SUPERIOR REVIEW. LIKE SIX OR SEVEN STARS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I'm Lovin' it! :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great investment. It had a few hiccups but after adjusting the settings in the picture quality it seems to be working well. The sound from the Dolby Atmos is amazing. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture quality could be a little better for this price point. Over all happy with it. Have gotten plenty of complements on its sleek design and picture quality. Would rate 4 out 5.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture and quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Got this half price on open box and so glad I did. the picture is absolutely amazing and I can play Xbox cloud games without xbox right on it, so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Good TV but warranty issue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is pretty awesome but our protection plan that we were told was a 2 year plan was cancelled. Now I am having to pay for my repair.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75' 8k tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with the picture! 4k broadcasts have sometimes dizzying displays. Impressive. In regular HD shows I can sometimes see brush strokes in makeup. Can't wait for more 4k and hopefully 8k broadcasts.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything it is hyped up to be. Picture is crystal clear and vibrant. Soundbar completes the experience. I look forward to watching favorite shows and movies again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    GREAT TV BUT HAS ITS ISSUES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! It does what i needed it to do which was to upscale and provide 120fps for my Xbox Series X and Ps5. The graphics are amazing. Makes you feel like youre in the game. I love the brightness... the menu is easy to navigate through. I love how it seperates media and gaming apps... i also like the ambient mode with the high res wallpaper images when im cleaning or just relaxing listening to music.. now the dont likes...... that backlight flicker has to go like today!!! I know its an led but you would think for the money you spend you wouldnt have to worry about it. I dont experience it while gaming. But when im watching movies and the scene is dark, once you see it you cant unsee it and youll continue look for it. Me and my lady watch "A Mans Wrath" and it flickered so bad in the dark scenes... also it freezes at times. When i turn the tv on and click an app. It would pause for about 10secs, then blink as if it tried but failed to open the app... Overall feeling, i do like the tv. If it was the price of an LG C2 i wouldve given it a 4x.. but for the price i shouldve got a C2 or just waited on the QD Oleds to have a 75in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cali,

      I'm sorry to hear you're not fully satisfied with Samsung's QN800B TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to flicker.
      Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting

      Please also be sure your TV is up to date with the latest firmware version, as this includes updates to improve response time and performance. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      Please also keep in mind the following:
      - If you’ve enabled Input Signal Plus or selected an audio input source connected via HDMI, the screen may flicker.
      - If you’ve connected your TV to a PC, please ensure you’re using a supported resolution. You can check the e-Manual for a list of supported and recommended resolutions.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture quality is incredible. Sound could be a bit better however it's hung against the wall. I would definitely recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best TV I have ever owned in my entire life. The picture quality is the best even when there is a lot of light in the room.

    I would recommend this to a friend
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