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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.4 out of 5 stars with 131 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 131 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic! So originally I had gotten a prior year model, but it delivered with a defect. So I returned it and upgraded to this one and wow am I glad I did! The blacks on this are on par with a OLED. When I’m playing videos games the colors are video, the blacks are rich and the halo effect is non existent. Also, the sound on this tv is fantastic. Don’t need a sound bar at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided last minute to buy a new tv for my room and i went to bestbuy to look. I was looking at getting a new sony tv but fell in lobe with this samsung. Really seems like your in the theaters watching. Really has come a long way in picture quality from my 2018 LG tv thay is 4K in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the biggest best TV for the money that we could find. Going any larger or higher quality nearly doubled the price. So far we are really happy with it. Set up was super easy, and the remote is solar. Still learning how to use Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new TV. I love Samsung products. Great Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Blooming

    Rated 1 out of 5 stars

    Great tv but had 3 lemons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv 2 months ago and had to have it replaced 3 times. First tv had really bad blooming issues, Second tv came damaged with scratches on the screen, and the third tv after 3 weeks went out due to the backlight. Honestly aside from all the bad luck the tv looks amazing for the price. The picture quality is amazing, object tracking sounds great, and really enjoyed the screen coating that reduces glares but really had horrible luck with the panels. Really wished Samsung would have made the situation right after all the times the tv had to be sent back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 8k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television, amazing picture quality and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. It’s easy to use and nice to stream. The picture is incredible. We haven’t bought a new tv in over 10 years, waited for our other to go out. This tv is extremely heavy, but with 2 people we were able to get it on our console.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 8K tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, sound bar is good. Glad to be ahead of the tech curve with 8K.

    I would recommend this to a friend
  • Cons mentioned:
    Blooming

    Rated 1 out of 5 stars

    Bad TV which had a defect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was very very bright which hurt the eyes and it had a defect where a black dotted line showed up at the bottom of the screen. Black levels are good but definitely lots of blooming especially around subtitles. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sarthak:

      Thank you for purchasing the Samsung QN800A Neo QLED 8K TV and for sharing details of your image quality. Please reach out to Samsung Customer Support so we can provide you with troubleshooting assistance or warranty service. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung 75" 8k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome and very clear. Everyone loves it. Good investment I upgraded to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv clear views get a soundbar. The next generation tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came slightly damaged along the bottom of pictire frame and screen has slight curve the store said they can't replace it... They also wont give me discount on the next higher model up that they could get. Nearest store with same tv is almost 3hrs away...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Greatly Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a factory defect when stand mounting this TV, there isnt any support built into the chassis and the screws penetrate the internal parts for the screen. If you purchase this tv, you will have to wall mount it, or it will break, if not right away, then after a few months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Disappointed,

      Thank you for your review of the Samsung QN800A Neo QLED 8K Smart TV. We appreciate you bringing your concerns to our attention. The included TV stand and its associated mounting hardware is designed to securely support the TV without damaging internal components.

      So that we can better troubleshoot and assist with this issue, please reach out to Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We hope to hear from you.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Great Quality. Easy access Great Sound Easy Wall mount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. I have had it for going on three years and do not regret the purchase. There is one very small pixel near the center of the screen that is faded but not dead which is the reason this gets 4 stars rather than 5. I wont comment on the sound as I use a sound bar with this.

    I would recommend this to a friend
  • Pros mentioned:
    8k resolution

    Rated 5 out of 5 stars

    Great TV - Bright Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright clear screen there is almost no glare in a room filled with windows; Purchased this TV due to the 8K and it looked like the brightest picture in the store.

    I would recommend this to a friend
  • Pros mentioned:
    8k resolution, Picture quality

    Rated 3 out of 5 stars

    Great build, mediocre performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gorgeous looking TV and would look great in anyones home. The brightness powers through even the most extreme lighting conditions. This is a great TV to watch during the day and it does well with sports. The black levels on this TV are quite good for a non OLED but there is noticeable blooming at times. It’s also difficult to get the picture modes dialed in just right. Overall this TV hasn’t exactly blown me away. That said the 8K content available on YouTube is outstanding. Everyone I’ve shown is blown away by the 8K resolution. I stream through an Apple TV and noticed the resolution varies drastically depending on the application being used to provide the stream. I really don’t understand why this is so much more noticeable on this TV compared to Samsungs of the past. I suspect it has something to do with the 8K upscaling. Unfortunately, my panel has a few dead pixels which is primarily noticeable in brighter scenes. That said, I picked this 75” TV up for 2K. Given that it looks better than the QN90A and has the 8K capabilities I’m okay with it. However, if I had to do it all over again I would opt for the QN95B or the LG G2 depending on your use case.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV well worth the price. Haven't ever had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my honest review. First, i have owned samsung tvs for decades. Ive tried lg, sony, philps, etc, none of them compare. Hell i have a samsung 65" 4k in my bedroom that ive had almost 6 years, not a single issue. These things built to last. Pretty much all my electronics are samsungs, my cellphone, my tablet, my watch etc. I am and have been a life long samsung user. (personally i cant wait till the flex g comes out, serously, check it out!) I got my qn800a yesterday. Unpacking from the box is a bit of a hassel, but considering u want to make sure tv is ok, i get it. The box itself is very heavy, u will need minimum 3 people to move this thing, i got the 75" btw. The thing i loved the most unpacking is that its set up on stryopome so u can easily attach the stand to it without laying it down and risking damage. this to me was a brilliant idea. Setup for the tv was the usual straight forward, step by step instructions, it needed an update right out of the box which was fine with me. Now i dont use the speakers on the tv, so i cant attest to how they are, tho during the setup they were fine. I have it connected to a 8k receiver which i use for sound....obv Video looks great, even on normal tv, colors are deep and bright. I tested the full 8k using youtube, disney+ and netflix. youtube and D+ looked AMAZING, netflix was ok but a bit lackluster, again that has to do with netflix throttling the bandwith. I streamed a movie from my pc to the tv and WOW did it look amazing. The remote is stright forward, if u owned a samsung you know what to expect. But i agree with others, for this kind of money and quality of tv, i think a $3 cable and $2 usb wall box would have been nice to charge the remote. They give them with thier phones, why not thier tvs that have recharable remotes. Other then that, people say this is a 8k starter tv, well idk about that but the picture is awsome, the sound streaming to reciver is great, i would deff recommand to people esp where u can get in for $3400 right now. Btw, i upgraded this from the samsung 82" 4k tv i got last november. i do love my toys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soild

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and no performance decline after owning for 2 + years

    I would recommend this to a friend