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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are delighted by the 75” Class QN800D Series Neo QLED 8K Smart Tizen TV (2024) for its exceptional picture quality. Customers rave about the lifelike images and immersive viewing experience, describing it as "great like 3D" and "state of the art." They also appreciate the TV's advanced technology, including its AI capabilities, fast Wi-Fi speed, and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors, bright, 8k resolution. Everything perfect, awesome. Recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Great picture, Price

    Rated 5 out of 5 stars

    Enjoying the Technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Technology like the AI, WiFi speed and picture quality. Price is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Great picture

    Rated 5 out of 5 stars

    STATE OF THE ART 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art. Best TV I have seen. Remote is funky with a solar panel on back side, which is a mistake in my opinion to minimize size. Samsung software much better than LG, which I have learned to hate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give this review a triple zero star if I could. Bought this Samsung 10 weeks ago and it’s already broken!!!! Purple line going through the screen. This exact thing happened with our old Samsung tv but it was 8 years old. The purple line shows up and then within a few weeks the tv goes out. Very upset as I believed I added the extra warrantee on the order as I had added a lot of extras while purchasing this item online. Apparently it did not get added. Called Best Buy and they said there’s only a 15 day return period!!!! That is ridiculous!!!! Paid almost $4600 for everything and two months later they say I have to deal directly with Samsung now. Best Buy gets your money and then turn their heads the other way. I will never ever purchase anything from Best Buy again!!! And for Samsung, purchasing a top of the line (their best TV) turns out to be junk!!!! Don’t buy it!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MIRenick,

      It’s unfortunate to hear of your experience with Samsung’s QN800D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Best Tv yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing! My grandfather bought the 65 inch a few months ago and I loved it so I had to get my own! And Samsung symphony sounds amazing paired with Samsung soundbar system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much enjoy the quality of the picture , contrast , and sound The extra money spent on this product was well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy set up, replaced a 4 year old Sony that the motherboard went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but installers were AMAZING. Professional, fast, helpful and courteous. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Q800 LED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had our new TV a few days but we love everything about it! The picture quality is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Little 8k broadcast

    Rated 2 out of 5 stars

    good tv but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little being broadcast in 8K so the advanced technology is underutilized

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      date,

      Thanks for sharing your thoughts on this. While most 8K content is captured using cinema-grade 8K HDR cameras, most of this content is finished in 4K resolution, which is currently the highest resolution available in newer Blu-rays or DVDs.

      The amount of 8K content available continues to expand – content platforms such as YouTube and Vimeo feature a great deal of 8K content, mostly focused on nature and travel. This is quite similar to the way that 4K content was introduced to the market.

      Although your movies and shows may be in 4K resolution, please rest assured as your QN800C features Samsung’s Neo Quantum Processor 8K with AI-powered multi-layered neural networks to brilliantly upscale and enhance lower resolution images to 8K, regardless of the source. Every frame has 33 million pixels that provide an incredible sense of depth and clarity.

      To provide you with the best viewing experience, we recommend connecting external devices (like a Blu-ray Player) with HDMI cables, as this type of connection offers the best picture. Although all content resolutions will upscale, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Great picture

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great like 3d will by one for man cave

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    once a good tv but now its junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase Samsung products. They have tried to wiggle out of their 1 year warranty. They want to do a refund that can take no less than 30 days and meanwhile you're out a tv for that time period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It’s unfortunate to hear of your experience with Samsung’s QN800D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 4.8 out of 5 stars with 220 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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