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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 24 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality of the 75” Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024). Many users describe the picture quality as amazing, indicating a high level of satisfaction with the visual performance of this television.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 1 out of 5 stars

    Died after 20 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 days after buying from BestBuy tv does not want to turn on. Can’t return it cause of the 15 day return policy. Had to call Samsung and they agreed to fix it under the manufacturer warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good tv but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little being broadcast in 8K so the advanced technology is underutilized

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      date,

      Thanks for sharing your thoughts on this. While most 8K content is captured using cinema-grade 8K HDR cameras, most of this content is finished in 4K resolution, which is currently the highest resolution available in newer Blu-rays or DVDs.

      The amount of 8K content available continues to expand – content platforms such as YouTube and Vimeo feature a great deal of 8K content, mostly focused on nature and travel. This is quite similar to the way that 4K content was introduced to the market.

      Although your movies and shows may be in 4K resolution, please rest assured as your QN800C features Samsung’s Neo Quantum Processor 8K with AI-powered multi-layered neural networks to brilliantly upscale and enhance lower resolution images to 8K, regardless of the source. Every frame has 33 million pixels that provide an incredible sense of depth and clarity.

      To provide you with the best viewing experience, we recommend connecting external devices (like a Blu-ray Player) with HDMI cables, as this type of connection offers the best picture. Although all content resolutions will upscale, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great like 3d will by one for man cave

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    once a good tv but now its junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase Samsung products. They have tried to wiggle out of their 1 year warranty. They want to do a refund that can take no less than 30 days and meanwhile you're out a tv for that time period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It’s unfortunate to hear of your experience with Samsung’s QN800D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

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