Customer Ratings & Reviews
- Model:
- QN75QN84AAFXZA
- SKU:
- 6480602
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, color, price, remote control, and display of the 75" Class QN84A Neo QLED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, beautiful colors, and super bright display. Customers also find the TV to be easy to set up and are pleased with the price. Additionally, they love the functions of the solar rechargeable remote control. However, some customers have concerns about the motion rate, glare, weight, and speakers. They feel that Samsung is being dishonest about the refresh rate and find the glare on the TV to be excessive. Additionally, some customers find the TV to be heavier than expected and have experienced issues with the speakers and TV getting out of sync.
This summary was generated by AI based on customer reviews.
84 is the best choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!! 4k has an exceptional quality. The 85 is supposed to have better sound but the 84 isn’t bad . Don’t waste your money on the 85.
I would recommend this to a friend- Pros mentioned:Color
Not as god as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity is good, but we were expecting much better clarity and especially resolution is not good. Colors are nice and very slim and seems good build. But i will wait for updates from Samsung and may be need to try adjust the picture settings.
No, I would not recommend this to a friend perfection incarnate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched TVs for three weeks before buying this. I cannot say how satisfied I am with this purchase. The colors are BRILLIANT even with all the lights on. Flawless.
I would recommend this to a friendSweet picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv no complaints! You'll want to have 2 people for the set up. I tried it on the stand but I didn't like because the tv is so big. Hang it on the wall & enjoy!!!
I would recommend this to a friendLove It
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TV. Took us a while to get used to the vibrant colors but great resolution. Great viewing from any angle. Easy to connect to devices.
I would recommend this to a friendBest TV Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect TV for the area in our home. this model is only sold by Best Buy I think because when I tried to price match I could not find it anywhere else.
I would recommend this to a friendVery happy with purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing can get really bright! Was playing a video game where I was in a desert and had to turn down the brightness a little bit, it was hurting my eyes.
I would recommend this to a friendAwesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is awesome. I have previously only bought Sony, I wanted a bigger tv since my Sony tv messed up so we got this one. It is a super good tv
I would recommend this to a friendhappy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV works well with Apple/Netflix and all apps except Peloton you will need a firestick for that app
I would recommend this to a friendGot me exactly what I wanted...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I could of bought... the people who worked with me were professional, understanding and very helpful. thank you best buy
I would recommend this to a friend75" TV purchase and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service with purchase and installation of 75" TV. My only complaint was that I had to wait so long for installation.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for the value. Very happy with it. They came in and installed it on the wall, and did a very professional job.
I would recommend this to a friendGreat sales person.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales man was great. He took the time with us and answered all of our questions. Was very professional and pleassnt.
I would recommend this to a friendIt's a Keeper!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv, whatever Samsung is doing with the upscaling makes everything I watch look like it's in 4k.
I would recommend this to a friendBlack Friday rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The time I spent researching products paid off. Totally suits our needs. Got a great tv at a really good price.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this after not being able to find the 85 that I really wanted. The picture on it isn't bad. The only annoying thing with the TV is the delay in the sound. Not really sure if it's the TV or the sound bar.
I would recommend this to a friendBrand response from Samsung
Posted .MsNee,
Thank you for purchasing the Samsung QN84A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1903.0 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
If you are still hearing a sound delay after updating your firmware and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please also know that our 2021 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
New house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung TVs! Mike was wonderful setting up and guys installing went above and beyond installing them!!
I would recommend this to a friendThumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! With the Q850 Samsung sound bar it’s like being in the theater. Awesome gaming graphics as well.
I would recommend this to a friendUnopened
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point we still can't use the product because best buy total tech installers didn't show up 4 times
I would recommend this to a friendExcellent tv for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv screen. Better to add external audio or get the 85 instead of 84 for a better audio experience.
I would recommend this to a friend