Customer Ratings & Reviews
- Model:
- QN75QN84AAFXZA
- SKU:
- 6480602
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, color, price, remote control, and display of the 75" Class QN84A Neo QLED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, beautiful colors, and super bright display. Customers also find the TV to be easy to set up and are pleased with the price. Additionally, they love the functions of the solar rechargeable remote control. However, some customers have concerns about the motion rate, glare, weight, and speakers. They feel that Samsung is being dishonest about the refresh rate and find the glare on the TV to be excessive. Additionally, some customers find the TV to be heavier than expected and have experienced issues with the speakers and TV getting out of sync.
This summary was generated by AI based on customer reviews.
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to purchase and pick up was quick
I would recommend this to a friendRecommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!!! Love everything about this tv!!!!!!!
I would recommend this to a friendSamsung 75
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV with an easy purchase. Really enjoying it.
I would recommend this to a friendExcellent price and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase for everything!!
I would recommend this to a friendKILLER NEOQLED added to the CAVE!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAA++++!!!! sales, install, product, all excellent!
I would recommend this to a friend75 inch Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent t.v!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, television is working wonderfully.
I would recommend this to a friendStadium TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item performance is what I expected and what I was told to expect. Think I made an excellent choice and right size.
I would recommend this to a friendNot as glare free is represented.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as glare free is represented. Glare from windows is like any other TV.
I would recommend this to a friendBrand response from Samsung
Posted .Phyllismillerga,
Thank you for your review of the QN84A Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great T.V. was not the one I wanted to purchase. Happy with my purchase.
I would recommend this to a friendNEO QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV, NOT AS BRILLIANT AS I HAD EXPECTED FOR THE MONEY
No, I would not recommend this to a friendBrand response from Samsung
Posted .SAMSUNG75,
Thank you for sharing your thoughts on the picture quality of your QN84A TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Geek squad no help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was going well till its was time to install i was at work wife was home when I got home sound bar didn't work properly and bass didn't work at all no remote with it so can't do anything
I would recommend this to a friendDisappointed. Returned for QN90
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The QN84 is one of those scaled down models that doesn’t have the picture quality you want. I returned and purchased a QN90 direct from Samsung and the picture quality was so much better.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Dead pixel in 2 weeks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pixel went dead in 2 weeks... It looked amazing until then, and now the qn85 is only $100 more what a joke. Samsung it's better than this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dhaynes8302,
I am sorry to hear that you are seeing screen abnormalities on your new QN84A TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this will require service. Please call Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Megapixels low
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is not all that I expected. The images are not really cleared. I’m not sure reason why to it. By saying images I meant megapixels are very low grade
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Oven,
Thank you for choosing the Samsung QN84A TV and for sharing your feedback regarding your picture quality. For optimal image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Remote issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, but remote doesn’t work. Geek squad is a zero help.
No, I would not recommend this to a friendNot a deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret purchasing this television. Bought the 900 series sound bar to go with the tv so we could take advantage of the q-symphony. Turns out this Best Buy exclusive model isn’t compatible with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bill,
Thank you for your review of Samsung's QN84A TV. Please know your TV is compatible with Q-Symphony when paired with a Q-Series Soundbar, such as the HW-Q900A, allowing your TV and Samsung Soundbar speakers to operate simultaneously for better surround effect without muting TV speakers.
Q-Symphony is only available when you connect the soundbar to the TV using an HDMI cable or an optical cable. You will also need to change the source on your soundbar to D.IN. To do this, press Source on the soundbar’s remote until “D.IN” appears.
Once the soundbar has been connected and D.IN is set, “TV+Soundbar” will appear under the Sound Output menu of the TV. Select the corresponding option. Now Q-Symphony will activate, and you’ll hear amazing surround sound.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
- Cons mentioned:Motion rate
Samsung Neo LED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as compared to LG….. LG has much better quality and LED, 4K Contant, Samsung is cheating with the refresh rate and queue LED
No, I would not recommend this to a friendBrand response from Samsung
Posted .KnAlb,
Thank you for your review of the QN84A Neo QLED 4K Smart TV. Neo QLED uses advanced AI to analyze your content and bring you hyper focused brightness and dimming in all the right areas.
You can choose from different Picture Modes to suit your preferences. Go to Home > Settings > Picture > Picture Mode to choose from (Standard, Natural, Movie, Dynamic, & Filmmaker Mode. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.)
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content.
If you would like further assistance with settings adjustments or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
BestBuy Blunder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes it acts like a strobe light, have to change picture settings to make it stop. peoples face looks like sandpaper and are out of focus for a second.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi notgood,
Thank you for sharing your experience with Samsung's QN84A TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Damaged before even installed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this TV and had to drive an hour to get it. When it was brought out the box appeared open and there was only one vinyl strap on it. ( My last Samsung TV box had 3 straps and tape on top) Knowing I had bought the protection plan I still took it. Got it home and just had a bad feeling. Plugged it in to find it had a damaged screen and USB receptacles were loose. This review is of Best Buy in Racine, WI. Always insist on a unopened Box if buying new!
I would recommend this to a friend