Customer Ratings & Reviews
- Model:
- QN75QN84AAFXZA
- SKU:
- 6480602
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, color, price, remote control, and display of the 75" Class QN84A Neo QLED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, beautiful colors, and super bright display. Customers also find the TV to be easy to set up and are pleased with the price. Additionally, they love the functions of the solar rechargeable remote control. However, some customers have concerns about the motion rate, glare, weight, and speakers. They feel that Samsung is being dishonest about the refresh rate and find the glare on the TV to be excessive. Additionally, some customers find the TV to be heavier than expected and have experienced issues with the speakers and TV getting out of sync.
This summary was generated by AI based on customer reviews.
Extremely Delicate TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I discourage to buy a Samsung TV basically an expensive expensive one. These Kind of Qled TVs are very delicate a Simple touch in the screen can make the Liquid damage which will cost as much as Tv price to repair. The warrenty doesnot covers that. No one helps in this kind of situation I bought the same and its just 8 months old. I have to throw it and buy a new one. Extremely bad experience with Samsung Customer care.
No, I would not recommend this to a friendSamsung QN84A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point, the picture quality and motion is terrible. I returned and picked up a Sony OLED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi OLED,
Thank you for sharing your review of the Samsung QN84A TV. Your details regarding your picture quality are appreciated and will be shared with our internal teams.
Please know we are always here to help, and we could have assisted in providing settings adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Buyer Beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 13 months, then died, one month after warranty expired. Samsung tech came to diagnose, needs a new internal board for a total price of $1,000 which is half the price of the tv. Apparently this is a common problem. Never buying a Samsung TV again.
No, I would not recommend this to a friendFailed after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had TV for one month and one corner has went out and the entire screen flashes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nothappy,
Thank you for choosing Samsung's QN84A TV and for sharing your experience. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN75QN84AAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is defective and had a large Black area that periodicallyshows up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unhappy,
Thank you for choosing Samsung's QN84A TV and for sharing your experience with screen abnormalities you are seeing. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN75QN84AAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Horrible, worst, nightmare, experience. Don’t shop there
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing the products online I couldn't find huge variations between the Neo QLED products so decided to visit the store. Asked the sales rep at the store for differences between this model versus the 85 and 90 4K Neo QLEDs and the only answer I got was, "picture quality." The store did not have this model on display so I asked to estimate the picture quality of this product to all TVs on display and was told aside from the 90 Neo QLED and LG OLED, the picture on this TV is probably better than all others displayed. We decided to purchase and are very happy thus far. Colors are bold and crisp. My wife mentioned she could not tell the difference in pictire quality between this model and the displayed 90 Neo QLED. We put this TV in a 24x13 room and the sound from the TV alone is adequate without a soundbar or surround sound speakers. In my opinion, this is a great buy this holiday season.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the greatest tvs I have ever owned. Beautiful picture and fast at processing.I recommend!!
I would recommend this to a friend - Pros mentioned:Picture quality
Could be Great…Samsung Listen Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV marred by Samsung’s insistence on forcing you to watch on the menu bar: 1) Their sales pitch icon, 2) Certain “Key” icons like Disney+, etc…., 3) Now having to scroll up the menu to get to the option of selecting my home theater receiver from “SmartThings”…you used to have it as it’s own menu item. I like to customize the menu items to only those I want…Samsung, Americans do not want to be forced to do it your way. My next TV is likely to be another brand for that exact reason. Other than that, I like the TV very much. The colors are brilliant, and the radio frequency remote is improved, with a solar panel on the back to charge it…brilliant. However, the remote control options of Netflix, Amazon Prime, and Samsung TV Plus are too easily pressed when trying to adjust the volume and channel toggle buttons.
I would recommend this to a friendBrand response from Samsung
Posted .MyFutureTV,
Thank you for sharing your review of the QN84A TV. We value your feedback regarding the remote and interface designs and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough how great this tv is!! The colors and how bright it is, is amazing!!! Buy it!!!
I would recommend this to a friend Neo QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV for the price. The Geek Squad team was professional and friendly. I like the fact they covered their shoes prior to entering our home.
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing Visual Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing picture and sound. Only thing I don't necessarily care for is the remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. A smart TV that is actually smart. I am thoroughly enjoying.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it’
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. The picture is really good quality. I love it
I would recommend this to a friend - Pros mentioned:Picture quality
My 75" oled tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv. Beautiful picture! Highly recommend!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Wonderful TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality. Super excited about the TV.
I would recommend this to a friend Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and has no flaws and the delivery men left it where I asked.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is too good with proper resolution, I recommend to buy.
I would recommend this to a friendGood Enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blooming more noticeable at an angle. Great value.
I would recommend this to a friendBrand response from Samsung
Posted .iPatPro,
Thank you for purchasing the Samsung QN84A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas.
To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist