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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 439 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, color, price, remote control, and display of the 75" Class QN84A Neo QLED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, beautiful colors, and super bright display. Customers also find the TV to be easy to set up and are pleased with the price. Additionally, they love the functions of the solar rechargeable remote control. However, some customers have concerns about the motion rate, glare, weight, and speakers. They feel that Samsung is being dishonest about the refresh rate and find the glare on the TV to be excessive. Additionally, some customers find the TV to be heavier than expected and have experienced issues with the speakers and TV getting out of sync.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 439 reviews
  • Pros mentioned:
    Color, Picture quality, Remote

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Black makes everything else pop! Easy remote. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and service for the money would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic i love the whole set beautiful tp watch. Cantbwaitvto get home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Great Help at the Store!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I LOVE this TV. I have to also thank the folks at Best Buy in San Rafael for helping me with this purchase--Tito Eusey and Leban are part of a great team at the store, and were incredibly valuable and informative. There's so many choices and models that without their help it can be so confusing. Online reviews are helpful, but it gets lost without seeing the actual TV right in front of you and someone to explain the differences. They were incredible at helping me find the right set for a great price. I had originally bought a Sony from a different store, and unlike at Best Buy there was no support helping me select. I was really disappointed with the quality and returned it. The picture and sound quality was nowhere as good as this Samsung. The operating system is really intuitive and easy to navigate. I got it on sale, so it was much less than the LG OLED I was considering. I am really happy with this set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and good speakers too. Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Samsung NEO QLED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV on a pre-blackfriday deal for $900 off price. The Picture quality is amazing compared to my 5 year old 55" 4K TV. This thing has all the bells and whistles when paired with a new Q-series soundbar. HRD10+ 4K 120hz, adaptive sound. Only a couple TV's better than this one in their lineup. For the sale price I don't think I could beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Real world use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched alot before buying this tv on a black Friday special. I found the professional reviews very polarizing but the personal customer reviews very very positive. Best buy has a good return policy so I jumped on the sale price. I really like the tv and if your like me and researching the real world use is truly awesome. They knock it for being a low contrast when the blacks are awesome and the tv gets really really bright. I don't regret the purchase at all and if you worried about the 84a vs 85 thing it really is only the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion rate

    Rated 3 out of 5 stars

    Good, not great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big tv! Boxed pretty well. You'll need two people to get it out and moved to your location. The dark color is good and the picture is bright. For movies, excellent. Setting up between your phone (it can be used as a remote, but limited), cable provider remote, and the little remote they send you is kind of a pain. I do not want to have to use that little remote unless I do not have a cable provider. I haven't gotten a handle on it. Switching inputs is not as straightforward as it typically is. The biggest issue is Streaming tv and sports. It is a 120hz. I expected to see the players on the field clearly, It is not (may not be using this term correctly) refreshing as quickly as expected. The players are still not clear upon their movement. That is my biggest issue. I expected more quality in that department and is the reason I made the jump.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Stackimo,

      Thank you for choosing the Samsung QN84A TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Neo QLED is a great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV !! It's almost as if you are standing next to the characters in whatever you're watching. Very easy set up as well, the TV combines cable and ROKU, etc. in the initial set up so there's no need to go thru that with each device. Highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Simply amazing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was well worth the money. The contrast is impeccable. The color richness is superb and the picture quality is unmatched. I’d recommend getting a spectate sound bar for this version (Q84A) but other than that I would highly highly recommend this beast.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made right decision to buy this TV. TV quality is excellent, clear picture, bright color. The assembly is not difficult, although the instruction manual is not so straightforward. The setup is quite easy, connecting to my home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic screen! Very bright, great contrast. I love the 120 hz native refresh rate. Sound from the tv is sufficient, but also has an optical out port as well as HDMI out that show connecting to av receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    75 inch Neo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture and was easy to set up. Love the design of the box which allows the TV to stand by itself so you can either install the feet or the mounting brackets for wall hanging.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is phenomenal. Picture quality is outstanding. Watching movies and gaming is a pure pleasure on this tv. I have not been going to the movie theaters much anymore and this makes up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an early Christmas present. This is an awesome TV. I had room to go a bit bigger but this fit perfect and in my room it is the perfect size for my viewing distance (approx 20 feet) But as far as features it is tops. The remote is taking me some getting use to but the tv has bluetooth built in so I have some earpods on order to help me when I want the volume down but want to watch a movie. The picture is awesome> I already had a surround sound system but with this one it's not either or, I have the surround sound on while the TV speakers are also on adding a little more clarity for my poor hearing. Sorta cool that I can display my iphone onto the screen as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV/sound bar for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is everything hubby wanted: sharp, clear, easy to use. The Geek tech team hung it and sound bar in a snap. Only thing: TV looks so good that we wished we had gotten the 85" instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    AWESOME TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung tv. It is such a beautiful picture. What a nice upgrade from our 10 year old set. We now have so many more apps to use. The remote is also very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Love my new Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. The colors are vibrant and the contrast is perfect. We mounted the TV on the wall and the entire family loves it. This was the perfect family gift this Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've spent the last couple years dreading switching from a plasma. The 600Hz is unbeatable by even OLED. I finally gave in with this tv. After several hours and several trips to a store to see displays, I gave in. I am in love with this TV. It's close enough quality wise that I don't stare at the soap opera effect and lose my mind. There is a setting to turn that off by the way. If you're like me and want a high quality picture this TV will do. If nothing else, the size more than makes up for it. Lastly, if you turn up the brightness it can be like staring at a tanning bed light bulb, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Extremely easy to set up and the picture is awesome. It is very heavy so if you're setting it up yourself get some help. Very happy with this tv.

    I would recommend this to a friend