Customer Ratings & Reviews
- Model:
- QN75QN84AAFXZA
- |
- SKU:
- 6480602
Customer reviews
Rating 4.8 out of 5 stars with 439 reviews
(439 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, color, price, remote control, and display of the 75" Class QN84A Neo QLED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, beautiful colors, and super bright display. Customers also find the TV to be easy to set up and are pleased with the price. Additionally, they love the functions of the solar rechargeable remote control. However, some customers have concerns about the motion rate, glare, weight, and speakers. They feel that Samsung is being dishonest about the refresh rate and find the glare on the TV to be excessive. Additionally, some customers find the TV to be heavier than expected and have experienced issues with the speakers and TV getting out of sync.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 4 out of 5 stars
Awesome bright color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a super awesome bright tv. It’s awesome and highly recommended for gaming. The only downside is that the TV does not do well with dark scene hopefully an update will address the issue.
I would recommend this to a friendBrand response from Samsung
Posted .Wilsonville1,
Thank you for purchasing the Samsung QN84A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1903.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this set for our office. We needed a large screen and wanted excellent quality for a reasonable price. We got this one on sale at a Black Friday price. It is an amazing television. It has all the features you want in a smart TV and the Neo QLED picture is outstanding. For the money it is an outstanding value.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Hit a Homerun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of research prior to buying a new TV and finally narrowed it down to this one. Samsung and Best Buy combined nailed it. I had them do the install mounted and it was all seamless. Easy set up and watching TV, playing games the Tech and ease of doing things is just unreal. I would Highly recommend this TV, spend the extra and get the 4K HDMI Cables, they do make a difference.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent 4k television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, clarity. Easy set up. After a month I still really like this TV.
I would recommend this to a friend Rated 5 out of 5 stars
I love my tv!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing tv, it hasn’t given me any problem!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Size and quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been buying Samsung TV’s for decades and they are all still in service. Only reason to upgrade was for newer technology or size to fit a room. This TV provides a quality picture and is tolerant to a wall of windows. You will need a nice sound bar to complete your entertainment experience.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Love our new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, beautiful color. We are big fans of Samsung TVs.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Big screen TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture I've ever seen. Crystal clear even in a bright room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Picture is almost edge to edge with very little frame on sides. Very thin TV. I thought TV was heavy until i unpacked it. The base plate heavy. I had no problem mounting it with a friends help. TV is just too big for one person to mount alone. This replaces a 55 inch Samsung QLED in my living room. Substantial difference in size
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sleek and Modern TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this television sight unseen. I couldn’t be happier. It has the clearest picture that shows the tiniest details I didn’t even know I was missing. It is very sleek and modern looking, as well. I love that the remote has buttons for Netflix, Prime Video and Samsung TV. It is even powered by charging it or flipping it over for light charge.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Weight
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so fat. The picture is fantastic. Very smart tv too apps and functionality. It is rather heavy and Sufi ugly for one person to move but it is what it is.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp and bright picture from all angles. Paired quickly with a Samsung soundbar to overcome the inferior TV speakers. Only complaint so far is the remote doesn't seem to work with RF like my old 2019 Q70 remote did which allowed us to control the Xfinity X1 cable box with the TV remote. Highly recommend and would purchase this TV again.
I would recommend this to a friend - Pros mentioned:Contrast, Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv Ver nice and clear picture Love the contrast
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV.Great picture quality. Very bright. Overall good
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Crispy Colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Quality Picture ....Crisp colors ...Worth a Buy!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! we have alot of large windows in our house so we needed a TV that could handle a lot of sun light and this bad boy does the job!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quality and great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and ease of setup are the main reasons we like it.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Wondervision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv to watch excellent color sound and brightness
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Weight
Rated 5 out of 5 stars
New Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV...heavier than we anticipated but looks great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Samsung - 75" Class QN84A Neo QLED 4K UHD Smart Tizen TV one month ago. I'm very pleased with it. The picture quality is outstanding. Delivery was on schedule. Set up was fairly easy. Only thing I could not get to work was the voice command on the controller itself, although voice commands work fine via Alexa.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Andrew,
Thank you for sharing your user experience with Samsung's QN84A TV. Your TV has 3 Voice Assistants to choose from: Bixby, Amazon Alexa, or Google Assistant. You will first need to select which Voice Assistant you would like to help control your TV. You will also need to be connected to the internet. After selecting your Voice Assistant, you can change the settings by going to: Settings > General > Voice > Voice Assistant. Once your Voice Assistant is selected, you can press the Microphone button on your remote to help navigate the settings menu, change the volume, or even search for content.
For further assistance with this feature, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist




















