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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 449 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the 75” Class QN85B Neo QLED 4K Smart Tizen TV’s stunning picture quality, vibrant colors, and reasonable price. They appreciate the easy setup process and find the remote control user-friendly. The TV’s large screen and good sound quality enhance the overall viewing experience, making it a great choice for gaming and movie nights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 449 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply love it. great picture, intuitive, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Good sound quality. Great picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture love this tv would recommend also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture .I can see everything love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV (75") & Samsung Soundbar - Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 75" Samsung QN85B Neo QLED 4K Smart Tizen TV. From the team members helping us with the purchase to the in home installation, everything was a breeze. We added on the Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black. Perfect timing to watch the Super Bowl

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall Great TV With Amazing PQ

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture quality itself is 5 stars and has great color contrast and honestly looks just as good if not a bit better than my QN90A considering its an IPS panel. Although it doesnt get as bright as the QN90A, the local dimming algorithm is better and theres no green ghosting in fast motion. The only issue I currently have with this set like many others, is with the new UI. It just feels clunky and at times unresponsive. Hopefully this can be fixed with a future update, but as of right now its pretty annoying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jphil,

      It's great to hear your 75" QN85B is delivering great color and contrast, and we appreciate your feedback on the UI response time. To ensure your TV is fully optimized, please be sure your firmware is up to date with version 1205.0 which includes various performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope this tip helps! You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! The picture is incredible and the brightness is awesome, even in a brightly lit room. I love the picture and would (and have) recommend this product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The first time I'm glad I work for best buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the warehouse a received one of these that came back from being serviced when I checked it in I saw it was $300 needless to say I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung - 75” Class QN85B Neo QLED 4K Smart Tizen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture has the detail but lacks clarity. Disappointed considering the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitch or sometimes it turns off by itself besides that it’s good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      It’s unfortunate to hear your QN85B TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue:

      First, see if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer

      If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
      - Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off
      - Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer

      If both timers are off, please also try the following:

      1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
      2. Check the power cord to see if there is any visible damage.
      3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
      4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.

      If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoutout to the best helper at the cordova location Mr. John. He always goes above and beyond letting me know about the features and whats the best between devices or any equipment. We love this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung television are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and perfect and the picture quickly is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - easy to watch movies and great for sporting events. Speakers are also really good for a TV like this. We probably are going to add a sound system to the room but we don’t need to!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprised husband with Samsung 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my husband for his Birthday & anniversary. He’s very picky about his electronics & quality sound so I was a little afraid it might not meet his standard…. He loves it! whew, I’m so relieved & happy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    QLED 75 inch masterpiece

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and sound. This is what you want in a tv, powerful and very bright!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    My Samsung is incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, amazing color, 4K is legit...customer service was on point, Skylar at the store in Minot, ND was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 plus inch fiat screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Excellent install team Would hire them again in. Second Professional, polite and thoughtful Made sure we were happy and comfortable with operation of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO BUYERS REMORSE FROM ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. 120HZ, VRR, HDR 24, hues of color I didn't know existed, lightning fast CPU, I could literally go on and on. Just as good as OLED but Micro LED. It's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality TV from bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The price is right for the quality of the TV. Bestbuy service is excellent and supportive. I definitely will buy products from Bestbuy and its service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1. The sells man was Realy good and cane!! #2. The colors and the sound amazing!! #3. Iwilll buy another one and Highly recomended to others!!

    I would recommend this to a friend