Customer Ratings & Reviews
- Model:
- QN75QN85BAFXZA
- SKU:
- 6500302
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 75” Class QN85B Neo QLED 4K Smart Tizen TV’s stunning picture quality, vibrant colors, and reasonable price. They appreciate the easy setup process and find the remote control user-friendly. The TV’s large screen and good sound quality enhance the overall viewing experience, making it a great choice for gaming and movie nights.
This summary was generated by AI based on customer reviews.
Happy Customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great color definition. Outstanding salesman at the Mission Bay store. Delvery and installation as promised.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy setup. This TV completes our great room!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Best tv on market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality better than Oled tv. Sharp vivid colors
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
75 inch Samsung neo LED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Nice quality. Salesman was very knowledgeable.
I would recommend this to a friend Samsung 75” TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have all Samsung TVs in our household and this is a perfect addition.
I would recommend this to a friend- Pros mentioned:Picture quality, Remote control
My 75
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Picture, Simple Operation of Remote, No Problems
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 75
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is wonderful, it’s easy to use and mounting was easy
I would recommend this to a friend My TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to others stores bestbuy is very good price and customer service
I would recommend this to a friendnice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good de fce d d s s x c f r r s x d d d de d ds es d
I would recommend this to a friend- Pros mentioned:Picture quality
AN85B Neo QLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung QN85B Neo QLED has an excellent picture for price. I shopped around after buy-in 82 inch lower quality TV that we were not happy with picture. You can go 8K but we only use streaming services for TV and this is perfect for our needs.
I would recommend this to a friend Love Bestbuy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Great installed; the installers were very knowledgeable and did a great job.
I would recommend this to a friendNate answered all my questions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong when you buy from Best Buy. These guys know everything about the products they sell.
I would recommend this to a friendSamsung 85B 75 inch
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv not bright enough and the menu for the tv when using the remote Sucks Samsung needs to updated it that along made me wanted to take my tv back
No, I would not recommend this to a friendBrand response from Samsung
Posted .REALLIVE28,
I’m sorry to hear you’re not fully satisfied with the QN85B TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I would buy again.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a a surprise for our home. Smart and lovely. I would buy again.
I would recommend this to a friendOled who
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oled who? Could have spent 1000 more for lg oled but didn't, this tv is just as good
I would recommend this to a friendChoose a Samsung Alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up took hours. They won’t let you use the tv until you give them your name, email, date of birth and credit card number. After you do this they require log in. I couldn’t log in because my name and birthdate didn’t match their system. Their solution was set up a new email account and start over. The Samsung interface is poor compared with Roku. The tv was supposed to be good in a bright room and have anti-reflective qualities. Nope. Their tech support transferred me, hung up on me, told me to call another number which was unhelpful. Speaking to them was like an echo chamber. What I said they repeated to confirm what I said. When they reproduced my issue they explained what happened. Just like I told them. They had no solutions. I gave up when they asked for my IMEI number from my old phone. Who knows that? Bad support. Bad interface. Highly reflective vs expected. And expensive. I would recommend another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonavanL,
We’re sorry to hear that your customer service experience was not up to standards. We want to make this right for you and ask that you reach us again for further assistance with troubleshooting or setting up a warranty service appointment.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I need to upgrd my provider now. haha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! connected painlessly to all devises etc. Best TV purchase I ever made
I would recommend this to a friendAmazing tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best television i ever purchased. Money well apent, i recommended this tv.
I would recommend this to a friendMy new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am mostly satisfied with my new smart TV but sometimes it goes dim.
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen quality. Working well. Sports games and movies look awesome!
I would recommend this to a friend