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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the fantastic picture quality of the 75” Class QN85C Neo QLED 4K UHD Smart Tizen TV (2023), along with its good color and ease of use. The TV also receives positive feedback for its fast and easy setup, amazing contrast, and excellent sound. However, some customers have reported issues with the remote control and noted that the TV is heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 507 reviews
  • Rated 5 out of 5 stars

    super good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Great tech team! I will keep this TV until it dies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homebuyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I would recommend it to those in the market for a new Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it and has finally figured out the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price on Black Friday sale, easy install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not sure yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear, however tv keeps freezing up, second day of use. Its a mounted 75" tv. We would hate to have to return. We shall see.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Frank,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN85C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Fabulous TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous tv. Fits my entertainment center perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible sharp detail. Love this television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We arecenjoying the new TV very much. Glad we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung tvs and I can’t wait to get a bigger one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showing excellent right place the guy that help me was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEW TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the tv, the home setup was only ok, The crew did not seem to be up to speed, but did complete the task with minor problems which needed correction the next dAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality so far. Jope it continues for years to come

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and good picture although it does get distorted at different times and angles. Overall happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this tv and the picture clarity is spectacular!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interface alot better then the last tv i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75’ purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support and happy about TV excellent product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most new toys it took awhile to get aquatinted with the different settings but this is a great TV with a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a solid tv but colors did need some adjusting out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as expected. Some issues with lighting and glare fast movemenrs blur more than they should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching streaming services the TV is great. Watching local channels the TV could be better.

    I would recommend this to a friend