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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the fantastic picture quality of the 75” Class QN85C Neo QLED 4K UHD Smart Tizen TV (2023), along with its good color and ease of use. The TV also receives positive feedback for its fast and easy setup, amazing contrast, and excellent sound. However, some customers have reported issues with the remote control and noted that the TV is heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-507 of 507 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and that was what I was looking for Also the size it fits perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even in a bright sunny room you can see the picture clearly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, vibrant picture. Good for action movies or gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best place to Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very helpful and delivery was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dream come true. I love it like its a family member.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SamSuck! They don’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 2 Years of Ownership- paid over $1600 for a similar 75 inch Samsung QLED. It failed 25 months after ownership, froze constantly, reset over and over, curiously, warranty only 2 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Dark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are too dark, brightness is on the highest level.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HildaM,

      I’m sorry to hear you’re not fully satisfied with the QN85C TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting

      You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings

      Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now

      I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung