Customer Ratings & Reviews

Great product and easy setup. The samsung offers free channels and picture is amazing.

Most fantastic TV I have ever owned, I am mesmerized by the quality of the picture

This tv exceeded my expectations, the picture is amazing. The price was great!!

Nice picture, great price and the help/management at this location exceeded expectations. Very helpful and made the process quick.

Great tv great service I would recommend Best Buy open box to everyone before buying brand new most times you save hundreds of dollars for the same product you were looking at

This TV is really good per Quality and in size fir me, The sound is also perfect

Great TV. Great picture and love the connection with smart things.

Best picture of all the TV’s I looked at and was priced right! Xbox looks great on game play.

I like OLed t.vs but The Qn85d is a very good t.v nice a brightand looks good. If you have a living space with alot of windows, Dont worry Qn85D will be just fine. Its on sale pick you one up today.

It is a great quality TV and I was able to score a good deal on it. Great size as well.

Seemed like a good investment but I returned it for price and got a Hisense … now returning the Hisense and coming back for this beast. Very good “budget” TV

This is the 2nd time I have had Best Buy for my TV’s the service is so good. They take time to explain all about the TV’s. I am 75 and they made it so easy

Samsung tv was very good I would like to recommend

I love the tv, its a huge difference from the 55" i had.

Sales person was very knowledgable on different brands of TV, took the time to explain with clarity, was sincere and professional.

I’m not too happy with this product almost every app on the TV freezes loses connection. Called Samson came out swap out board Feels like the TV got worse Spent $2800 on this TV

This was fairly easy to setup, and the instructions were clear. I was able to do it myself, but it is heavier than i thought and would be better to have 2 people lift ut to its final spot. Its connected to the wifi quickly, loads fast, qnd the picture is beautiful. I mostly watch movies/shows and play games on it. The only thing I've been a little annoyed at, is there isnt an easy way to unpair a device from the remote.

This is an amazing TV. The price is worth it for this TV. Upgraded from a non-neo-Samsung and it was a great upgrade. The colors pop and really feel immersive. The Neo QLED works amazingly in a large room. The only quirk I have had so far is the sound quit working and going through the settings switching from optical to TV several times did not work. I have a Samsung sound bar that really works well with the TV , the exception is the sub-woofer, it randomly comes on way too strong but sure how to tone that done, have not been able to figure that out. The remote takes a little time to get use to as has so many options available but you can really tailor your viewing experience with this remote. I can highly recommend this TV.

As always, the quality of a Samsung TV is great. Great picture, clarity, build, quality, integration with Samsung Smart Things. Samsung Game hub works great. I can play Fortnite with no console and no issues. Cons: • Tiny remote. I would prefer a larger remote with a locater (like a built-in smart tag) and sounder option to find it like the Nvidia Shield remote has. • Sound. This is not a Samsung thing. Almost every newer TV has low watt sound. Adding a Samsung sound bar with Q-Symphony is a game changing, but only on a HDMI connection. I attempted the wireless/Wi-Fi Q-Symphony connection, and it was choppy. My Wi-Fi doesn't seem be the issue. No issue at all with HDMI connection.

Great picture, easy to setup, delivery was on time and flawless. Price dropped a week later and Best Buy quickly and easily refunded the difference.