Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 719 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, brightness, and ease of use of the 75” Class QN90B Neo QLED 4K Smart Tizen TV. Many also appreciate the deep black levels and good sound quality, although some found the remote control difficult to use and the TV quite heavy. A few users noted issues with the interface speed and occasional screen problems. Overall, the positive feedback on picture quality outweighs the negative comments on other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 719 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality picture. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Picture

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the system takes some getting used to but that's because my previous TV wasn't even a flat screen and I have been living in the past with an antenna on the roof. TV picture quality is awesome! Football games, movies all great. Purchased with the sound bar so no comments on built in speakers...but if you are going to lay down $2k plus on a TV buy some surround sound speakers cheap skate! I was looking at the OLED but side by side I thought this was more bang for my buck with a solid picture. I am not a gamer so I cannot speak about any of that. For movies, TV and sports this TV not only met my expectations but blew them away.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Interface

    Rated 1 out of 5 stars

    Good picture and sound. Frustrating User Interface

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself looks great. Its very bright and sounds great, but the user interface makes it almost unusable. I've only had it for a few days but already its become a pain. I primarily use it to stream and go back and forth through apps often. The UI is so slow and clunky, it makes it difficult to do anything. Sometimes it freezes for several seconds back to back making it hard to do anything with it. Heaven forbid you accidently press the home button and it gets stuck for 5-10 seconds before you can return to whatever you were watching. I've also started to notice significant sync issues between video and sound. I thought maybe it was just my internet or the app I was using, but it occurs across multiple apps and other devices in my house don't see those issues. Overall terrible for a tv at this price point. My 2017 "cheap" smart Samsung tv was way better and I might just return this one and go back to that as my main tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JArm,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay

      Our 2022 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.

      On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through

      If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Samsung customer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, a beautiful picture, everything I expected!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good move a pic little bit expensive but it worth it

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Samsung Neo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Love the clarity, color, and brightness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful quality of video

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color n the out put definition of the video makes everything more realistic. My friend bought one back in 2021 n it blew my mind. Saw the july 4th sale had to jump on it. End up the remote didnt work n geek squad came over in couple of weeks n put a new part on it n it was good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature rich TV with outstanding picture quality in 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jeanette

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the big screen television Good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Make you feel like you are there

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound at affordable price best TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Love this tv. Sound is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Lag

    Rated 2 out of 5 stars

    lines and lag

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 months of having this TV there were two new lines present on the TV while watching: a long vertical blue line and a long horizontal yellow line. From a viewing perspective the colors are as described but it is an unbelievably laggy TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, its more finicky when it boots up lately. Apps take a long time to scroll through.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good tv

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and coloring kf the TV are perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Decent price. Great delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and sound. No need for sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great open-box deal on a really nice Samsung QLED 4K smart TV (last year's model, but really no significant changes compared to new model). Great picture and sound. Paired it w/ an integrated Samsung sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    QN 90B QLED 4K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good. Over processor speed is nice, with no significant lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo QLED SERIES n90 65 inch

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand new TV, the lighting is so great on every angle and theres no bounces of lighting either. Its a little expensive but its worth it for people that loves to watch home night theather, sports, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality. I've been buying from Best buy for a long time, always good service. Any issues I had best buy was professional and prompt

    I would recommend this to a friend