Customer Ratings & Reviews
- Model:
- QN75QN90CAFXZA
- SKU:
- 6533539
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the exceptional picture quality, vibrant colors, and ease of use of the 75" Class QN90C Series Neo QLED 4K UHD Smart Tizen TV (2023). Many appreciate the improved contrast and the intuitive remote control. While some users noted glare in bright environments, the overwhelmingly positive feedback centers on the stunning visuals and user-friendly experience. The television's price point is also frequently praised as reasonable for its features.
This summary was generated by AI based on customer reviews.
Disappointed, mostly!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel I severely overpaid for this product. It just doesn’t seem to be as nice as it was represented in the store. And, it’s supposed to be anti-glare but I think that was an over-promise as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DAGS,
Thank you for your review of the QN90C Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if the picture you are seeing is not to your liking.
You can go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the picture quality would be better for a $1,500 tv it has the same picture quality as a way cheaper tv..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mariab,
Thank you for sharing your thoughts on the picture quality of your QN90C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Ripoff
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this television for about 18 months and last week it simply stopped working. This is the least used television in our home. I regret this purchase and would consider it a complete ripoff. I will never purchase another Samsung product again.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
No sound to the AV receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was beautiful and the sound coming out of the TV speakers was average. Problem was it could not get any sound out from the TV to the AV receiver. I tried 3 different receivers and nothing. I returned the item and bought a Sony
No, I would not recommend this to a friendBrand response from Samsung
Posted .FrankM,
It’s unfortunate to hear of the issues that have caused you to return your QN90C TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started shutting off and on right after one year of warranty expired.
No, I would not recommend this to a friendDon’t buy it until they fix the problem!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, when it works. Best TV I have ever used in our well lighted living room because there is no glare…when it works. We have had 3 of them in the last 6 months and the 3rd one just died. Always the same problem with the one box dying. It is crap. Don’t buy it until they fix this problem!
No, I would not recommend this to a friendTV Failed After Minimal Usage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted less than a month before I started having problems with it.
No, I would not recommend this to a friendRefund Needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised a $400 credit for a mistake that they made on my purchase. Still havent received it 2 months later. Reccomend the product but not best buy
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be Honest I'll Never Buy From Best Buy Again Horrible Experience
No, I would not recommend this to a friendBroken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fragile. It came broken in a fully sealed box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Javi,
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:ColorCons mentioned:Glare
Better than a OLED - No burn-in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me, not from Best Buy, only because the other place gave a five-year warranty. I love Best Buy. I will be buying the Samsung 990C on Black Friday. Now for my review. I used to have an OLED, and this TV is a lot better than an OLED. The black on this TV can't get any darker. In my bright room, there is no glare. I do not have to worry about burn-in. There is a slight learning car for the apps. But once learned it is enjoyable to use. My wife could never figure out how to use the apps on my other Samsung QLED. I only had to show her once. Do not change any settings until you play 8K on YouTube. You will be amazed at how nice it looks. Get the biggest size you can afford. I went from 65 to 75. Love this size.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Glare
No glare/reflection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful quality TV! And it has no glare! We have the TV right next to a 12 foot sliding glass door and our previous TV would should the refllection of those doors on the screen. We love it! And the picture quality is fantastic!
I would recommend this to a friend A Nice Large TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's a great TV. As to the antiglare feature, it seems to work fine: The prior 75" Samsung TV did not have this and the reflections from windows on the opposite wall were annoying. While you can readily see those reflections on this TV when it is off, they are barely visible, even if you look for them, when the TV is on. I have no idea if this is due to the chemistry of the glass or an electronic development that cancels reflections, but it seems to work. I haven't had a chance to explore the "smart" features, but that is an area in which Samsung usually excels, so I wouldn't hesitate to recommend this model to a friend.
I would recommend this to a friend- Pros mentioned:Color, Ease of use
Samsung q90
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Bright, easy set up, and integrates well with alexa.
I would recommend this to a friend - Pros mentioned:Picture quality
Another Home Run Decision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My much beloved 70” Pioneer Elite in our ATMOS enabled theater suddenly gave up the ghost a couple of days ago after 10+ years of exquisite picture, Late last year we bought a 55” Neo QLED for our family room so when the Elite went out it was a no-brainer to just get the 75” version. Love the picture on both and as much as I hate to admit the new one is better than the old Elite.
I would recommend this to a friend - Pros mentioned:Color
Amazing visuals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact it has amazing graphics and colors especially for me as a gamer inlove it so far mo problema i hope it satsu that way would definitely recommend!.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my new TV, very good clear picture and great surround sound. Geek squad were outstanding in mounting, explaining the different functions and very knowledgeable.
I would recommend this to a friend - Pros mentioned:Picture quality
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek squad do the installation and set up. They were excellent. The TV is everything I hoped for. Highly recommend the TV and the Geek Squad.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv and soundbar and subwoofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing and service clearest picture I ever had over the years
I would recommend this to a friend - Pros mentioned:Picture quality
10 out of 10 would reamend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.vary crisp color grate size for football games and movie nights
I would recommend this to a friend
