Customer Ratings & Reviews
- Model:
- QN75LS03AAFXZA
- SKU:
- 6452063
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 75" Class The Frame Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, which many describe as amazing. Art mode is another highly praised feature, with customers appreciating its beauty and ease of use. While some customers find the price to be a drawback, many express satisfaction with their purchase, describing it as a great TV.
This summary was generated by AI based on customer reviews.
Great quality, needs some improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV but could be easier to use/ navigate.
I would recommend this to a friendSamsung Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It's beautiful and high quality. Fits perfectly in my house as art and a TV.
I would recommend this to a friendFrame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this TV. Allows the functionality of a TV but the upscale look of art.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv I very happy with this tv smart tv very nice
I would recommend this to a friendBest TV yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It looks great and has alot of features.
I would recommend this to a friendSamsung Frame TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good but sure how to leave the art mode on
I would recommend this to a friendBrand response from Samsung
Posted .Hi SamsungTV,
Thank you for choosing The Frame TV and for your review. To switch between TV mode and Art Mode, press Power (upper left corner) on the remote. In Art Mode, the brightness and color tone of the display intuitively adjust to the ambient lighting of the room. The motion sensor detects any movement and will automatically turn The Frame on or off.
Please know you can adjust the motion detector sensitivity in the SmartThings app:
- Open the SmartThings app on your Smartphone and select the Frame TV.
- Tap the Art Mode button located in the upper right corner. Then tap Settings.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Samsung Frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv it is great to see the art and the screen is amazing
I would recommend this to a friendThe frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new frame tv thats all i can say about it
I would recommend this to a friendPicture tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful on wall. So sleek can’t really tell it’s a tv
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technology and viewing. Best Buy/Geek Squad was great.
I would recommend this to a friend- Pros mentioned:Picture quality
Crap - you'd expect a tv to turn on every time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crap, not worth the price. Geek squad mounted it. Worked okay, after a couple of minutes, it would turn on, say "the frame" then nothing. He said it was defective. Came back two hours later with a NEW tv (same one), same thing happened. It's not the power supply. He suggested to just get a different tv. When the tv was on, it was beautiful, but not worth the headache. When you press power, you expect the tv to turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jazeeboo,
Thank you for your review and for sharing the reasons that caused you to return this TV. Your user experience is very much valued, and we ask if you could please reach out to Samsung TV Support so that we can better understand the details of what happened. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.
~ Samsung Specialist
not worth the money, can get something much better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality is poor, and colors are dull. For the price you can pick up something with much better specs. The main sell is having it hang as a painting that can turn into a TV. If anything id get a smaller one, make it look like a nice picture in hanging on the bathroom wall, then switch it to TV mode while I dookie.
No, I would not recommend this to a friendDo Not use geeksquad ..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While best buy gave me a good price, the installation experience with geek squad is appalling. I tweeted about it on 6/22 because geeksquad damaged my property during the install. The installer confessed he’d never installed my tv before. So I was made the trial pad. They filed a damage claim and then started the saga. Since the damage was behind the tv I had to get geeksquad to remove it but they wouldn’t send me a tech to remove it and I couldn’t get it estimates. After a month’s wait I had to get my contractor to unmount and remount the tv and do the estimate which has now been settled. Moral of the story: BUY THE TV FROM BEST BUY BUT DO NOT USE GEEKSQUAD
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FrameTVbadexperience,
Thank you for sharing your installation experience with us. I recommend you contact Best Buy directly for assistance. I hope your concerns are addressed quickly.
Should you have questions or concerns regarding the usage or setup of your TV once your issue is resolved, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Cons mentioned:Price
Garbage tv frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all it don’t look like a frame so don’t buy it second they charge so you can use pictures that look like frames third of all its way over price ! Don’t buy it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Garbage,
We appreciate your thoughts on The Frame TV, as well as the Art Store. If you choose to not utilize the 1,400 pieces of artwork found in your TV's Art Store, please know that you can upload your personal photos from a phone via SmartThings app or via a USB drive.
Here are the steps:
1) Open the SmartThings App
2) Open The Frame TV icon from the SmartThings App, select “ADD YOUR PHOTOS + (r)“.
3) From your mobile device select (s) the pictures you want to add to the frame by checking the small box in the top left corner of the images.
4) Once the upload is done, images will be seen in the Frame TV under “MY PHOTOS.”
Additionally, The Frame TV includes approximately 20 free pieces of preloaded artwork you can choose from to transfer your wall into a stunning piece of art.
Newly redesigned in 2021, The Frame has a super-slim profile of just 1". When mounted with the Slim Fit Wall Mount, it is designed to sit flush against the wall. If you are experiencing issues and a small gap between the TV and your wall is occurring, the wall may not be 100% flat, if it is constructed off-angle to the floor, or is installed incorrectly. Should you need assistance ensuring your TV's wall mount is properly installed, please know we are here to help! You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
Thank you for choosing Samsung, we hope to hear from you.
~ Samsung Specialist
Maybe I got a lemon! Samsung cust service sucks!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen had burn in a couple of months after the samsung warranty. Called and they will not do anything. This was expensive! Now my solar powered remote is not charging up. Great concept but definitely not worth the money!
No, I would not recommend this to a friendDo Not Buy this TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV died within 90 days of install and Best Buy will do NOTHING. Of course it dies right before the Super Bowl. Very frustrating dealing with Best Buy and Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .dede,
Thank you for choosing The Frame TV and for sharing your experience. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN75LS03AAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
Transforms the room from formal to casual.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vivid Art that doubles as a TV. You can make any digital picture your framed art work by uploading via samsung or your own usb device. So realistic you can see the brush stroke in the painting!
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. Picture is sharp and clear, tv reacts quickly. No batteries for the remote!!! Tv is very thin and perfect for mounting. The artwork looks stunning on the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Go big
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is excellent. I had no idea what a wonderful difference made in our home!
I would recommend this to a friend - Cons mentioned:Screen
Blank screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned 2 samsung TVs in the past 3 years. Both TVs screen went blank and would flip on/off. They would not reset. Most recent TV was this 75in frame TV. Less than one year its screen went caput. No more samsung products for me
No, I would not recommend this to a friend