Customers value the Terrace TV for its excellent picture quality and sound, with many noting the clarity and brightness even in sunny conditions. The outdoor setup is also a popular feature, making it a great choice for outdoor entertainment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
Pros mentioned:
Brightness
Rated 5 out of 5 stars
Excellent TV for use on a patio
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV looks great on an outside patio. It is very bright even when the sun is bright.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Terrace Brilliant
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best outdoor television by far. So clear, it makes you wonder how Samsung managed to perfect a television. A+
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Outdoor TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shows a great picture. Process was aided by Best Buy consultant. Delivery and installation were great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my TV looks awesome and works great by my pool.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Outdoor TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has a clear, sharp picture no matter what the ambient lighting is.
I would recommend this to a friend
Rated 5 out of 5 stars
Entertainment Central
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for watching sports and other tv shoes with family and friends on the back patio.
I would recommend this to a friend
Rated 5 out of 5 stars
Terrace
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Me and my Family in love with our new outdoor tv Perfect for my new backyard!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Terrace Center
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture and sound. TV size installation worked perfectly
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Outside Tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This outside TV is amazing. Very clear and wonderful picture.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent picture
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is the bomb pure n simple. Now let’s see if she can last.
I would recommend this to a friend
Rated 1 out of 5 stars
WARNING. COMPLETE WASTE OF MONEY
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Warning to anyone interested in buying a Samsung Terrace TV. I was one month past the warranty when Samsung sent a technician for a minor smudge repair on the screen. My Terrace was otherwise working fine. The replacement parts were defective and Samsung left me without any resolution. $8k lost!!! the Samsung technician is the only authorized repair person in NJ and PA. He told me that the Terrace TVs are horrible quality and to never buy again. Waste of money. Even worse is that Best Buy will not do anything to help.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
CSPrinceton,
Thank you for sharing your review, and we’re sorry to hear that your experience with Service was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Pros mentioned:
Brightness, Picture quality
Rated 5 out of 5 stars
Amazing picture - everyone needs an outdoor Tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We unboxed and mounted our TV on our patio today, the TV is very sturdy, has an amazing picture, and was fairly easy to deal with other than it is heavy being 110 pounds. We did need help getting it onto the wall mount. When you open the box you do it from the bottom so make sure you reach in and pull the top styrofoam out to get your paperwork, remote, and cord before you lay the box down and lay the TV on it! The back small square panel unscrews and hinges open to the right, you need to completely remove the screws to do that, That panel is where your cords hook in, power, HDMI, and optical input for the sound bar. The cords come out by removing these rubber stoppers and putting the cord in that spot so it is all nice and neat and the TV stays protected from the elements. We thought it couldn’t get much better once we powered it on, until we added the sound bar which took it to the next level. We spend a lot of time on our patio and in the pool and this TV is large enough, loud enough, and bright enough to accomplish movies from the pool, along with not having to worry about leaving it outside in the heat, or if it happens to rain. Thus far we are super impressed with how lovely it is, and also the smart TV options, we stream most everything and on this TV it is right at your fingertips via remote because the Apps are already there, or via your phone which is another great option! You can also set it up with voice response using Alexa, google assistant, or Bixby. We LOVE this setup so much, thank you Samsung for creating an outdoor option!!!! #SamsungTheTerraceInsiders
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi JenH702,
I’m glad to hear that The Terrace TV & Soundbar are delivering on your outdoor entertainment expectations! Powered by our QLED technology, The Terrace TV elevates your home theater enjoyment by upscaling any content to 4K with exceptional details, a billion+ refined colors, extreme contrasts, and more.
Additionally, The Terrace Soundbar withstands excessive temperatures and is weather rated IP55, to protect against dust and rain. With a built-in woofer and wide-range tweeter, you'll get to experience 210 watts of immersive sound with deep, rich bass, and hear consistently clear sound anywhere you sit.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. Or text "SUPPORT" to 800-726-7864.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Looks Incredible
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture, but UI is clunky. I would recommend using an Apple TV or Fire Stick. TV manufacturers in general should give up on developing their own UIs.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A great purchase!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality and picture and sound are incredibly clear.
I would recommend this to a friend
Pros mentioned:
Brightness
Rated 5 out of 5 stars
Insanely good!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is insanely good for outdoors. We almost went with projection to watch nighttime movies and with the Terrace instead. Super ultra mega bright you can watch TV outside in the sun with sunglasses on.
I would recommend this to a friend
Rated 1 out of 5 stars
If I could give it a ZERO I would.....
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV in January for an outdoor covered area away from sun and use a cover when not using. A few weeks ago it started showing discolored almost white streaks on the monitor when TV is off. Best Buy sent the Geek Squad out to look and he was baffled as to the cause and told us that Best Buy does not handle the warranties we have to go through Samsung.
I spent over an hour on the phone with Samsung who contacted their service provider. The service provider CONE Appliances set up an appointment to come out but never showed and fails to answer phone. I have since realized that Cone Appliance does not even service our area. Then went online and read 97 Yelp one star reviews for how bad Cone service is at servicing or even showing up for the Samsung warrenty calls.
In addition to the no show by Cone Samsung also had me make sure some there was someone at the house who could help the service person unmount the tv so I also wasted 5 hours of a friend's time today who nicely agreed to help assist the Cone service person.
The 4 month old TV has already taken me approximately 15 hours of calls and waiting and no progress on getting anywhere with my warranty.
Check out Sun Brite outdoor TVs before going for the the Samsung.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
MaryellenM,
We’re sorry to hear that your customer service experience was not up to standards. We want to make this right for you and ask that you reach us again for further assistance with troubleshooting or setting up a warranty service appointment.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.