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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 6016 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of the 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023), along with its attractive price point. Many appreciate the vibrant colors and the size of the screen. However, some users have noted that the remote control could be improved, and a few have mentioned concerns about the volume and occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,016 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it And the colors and easy to work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch Samsung big screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new television set. The arrival was prompt, and the delivery people were courteous. I referred my purchase information to my friend and she went out and bought one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. My wife loves it so we don’t have to go to a theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 75 Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say I really like screen size and good deal from bestbuy thank you for good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Also, the issue with neighbors trying to connect has been addressed but not completely fixed and has continued from previous versions. It requires a password to connect but still has annoying pop up everytime someone wants to connect with your tv. This is bad if you live in apartments.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Tina's Living Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average - volume Price - affordable Picture is average

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TVA42,

      Thank you for your feedback on the Samsung TU690T TV regarding the picture quality and sound. Your input is important to us and will be shared with the internal product teams.

      To help you better enjoy your TV, we recommend trying the setting adjustments below to enhance your picture quality and sound.

      Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.

      You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.

      Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      I hope this helps you enjoy your experience.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love my 75 inch TV n sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung flat screen 75 inch. The techs that installed it was very professional n did an excellent job with the installation. Also explaining how to use the remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing size and quality for the price but..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that menus are sort of slow to pop up and that remote inputs (such as changing the volume) lag as well. It’s not that big of an issue but something to point out. Overall really happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have ALWAYS bought our electronic items from Best Buy throughout the years. The Quality, the Price and the Excellent customer service is what keeps us Loyal customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great visuals and quality sounds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying quality Products at affordable prices. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST Of Best Buy iso true!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced such wonderful helpful people working at the Best Buy in Sioux City!! I was parked loaded and on my way within several minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great visuals, audio is meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV...only complaint is the sound isn't that great so you will have to purchase a soundbar or home theater system. So, with that being said...my 4 star rating is not a 5 due to the audio being subpar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tamarie,

      We appreciate your purchase and feedback on the Samsung TU690T TV's audio quality. There are a few sound adjustments you can make that may improve your experience.

      You can change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 75” Class TU690T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, every person helping us was knowledgeable and kind. They make sure we got the best option! Thank you!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 75

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it that long, but so far, so good. No problems so far and it is a good-looking tv. No 5 star because I haven't had it that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy online shopping, love our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, free shipping and great product. We are definitely enjoying our TV and how easy it was to shop online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So Disappointed — Barely Used and Already Broke Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with this product at first — it worked great and seemed to be well made. However, after less than two years of light use, it completely stopped working. I’m a full-time student and also work full-time, so I barely even had time to use it regularly. That makes it even more disappointing that it broke down so quickly despite being used carefully and only occasionally. For the price I paid, I expected something much more durable. It’s frustrating that it failed just outside the warranty period, leaving me with no real support or solution from Best Buy. I genuinely hope they improve the quality of their products or extend their warranty options for customers who invest in them with trust.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER TV!!'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Graphs and OS is just awesome! I was sure this would be a great purchase A+highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is alright. I personally don’t believe it’s bright enough. It lags a lot. Not as loud either, i attached a sound bar so it could be louder

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price and great picture, and it looks huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing looks beautiful! Changed some settings on the picture and it is very vivid and bright. Kids played the switch on it and they said it was like they were in the game. Mounted it on the wall and i needed an extra person to help. Too wide for me to carry or pull out alone. Here are the negatives i have about the tv. 1) sometimes i will raise or lower the volume and it will automatically go all the way down to 0 or all of the way up to 100 on its own. 2) everytime i turn it on, it asks me to accept the terms in order to use the smarttv funtionality. I currently use a roku with the tv so dont need the smart tv functionality and the last negative is that there are only 2 HDMI ports. I had to buy an external switch to add more HDMI ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best brands at the best prices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good deal and good price I love best bay and I recommend everyone

    I would recommend this to a friend