Customer Ratings & Reviews
- Model:
- UN75TU690TFXZA
- |
- SKU:
- 6514052
Customer reviews
Rating 4.7 out of 5 stars with 6017 reviews
(6,017 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and ease of use of the 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023), along with its attractive price point. Many appreciate the vibrant colors and the size of the screen. However, some users have noted that the remote control could be improved, and a few have mentioned concerns about the volume and occasional lag.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Answers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just open my and is broken !!!…………………………………………….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JesusL,
I’m sorry to hear that your TV exhibited damage upon unboxing and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken.
We recommend that you contact Best Buy directly for assistance. Should you need assistance with a replacement TV, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality, PriceCons mentioned:Remote control
Rated 5 out of 5 stars
Greatest deal I could get.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a great price! O got the greatest deal on this UHD device. I searched for the same LED screen in several stores and websites and got the greatest offer in Best Buy. The TV works perfectly with my video game console, has great image and sounds really good; also it was really easy to set it up. The only thing I would change is the remote, I rather get the other remote with a less buttons, but other than. that I'm very happy with my purchase. The product was delivered on time and in great conditions; even one of the guys from the store helped me to get the box in my car. I'm glad I bought it in Best Buy.
I would recommend this to a friend Rated 3 out of 5 stars
Defective One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better if it is not a defective one. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rich,
Thank you for sharing your review, and we’re sorry to hear that your experience with the TU690T was not up to standards. We would like the opportunity to assist and further investigate your feedback.
Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good upgrade in size from my 49” Sony. The value is good and the build quality is nice. Picture settings take a little tweaking for a better picture but I am happy with the image. My Sony had a slightly better picture but was smaller. The tv was easy to set up and there are a lot of apps available now.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Stunning Picture, Seamless Streaming – Great Value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Samsung 75" TU690T Crystal UHD 4K Smart TV for about a month now, and it’s truly elevated my home entertainment experience. The picture quality is outstanding — vibrant colors, deep contrast, and crisp 4K resolution make everything from movies to sports look phenomenal. Even upscaled HD content looks great. What impressed me most is the intuitive Tizen Smart TV interface. It’s quick to load, easy to navigate, and supports all the major streaming apps like Netflix, Disney+, Prime Video, and YouTube right out of the box. The remote is simple and responsive, and I love how it also works with my soundbar without any extra setup. The sound quality is solid for a flat-panel TV, but I paired it with a soundbar for an even better cinematic experience. Setup was a breeze — just plug in, connect to Wi-Fi, and you’re good to go. For the price, especially at this screen size, this TV is a fantastic value. Whether you're a casual viewer or a binge-watcher, this model delivers on both performance and features. Highly recommend it if you're looking to upgrade your home theater setup without breaking the bank!
I would recommend this to a friend - Pros mentioned:Color, Picture quality, Tv quality
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 75" Class TU690T Crystal UHD 4K Smart Tizen TV is a stunning addition to any home entertainment setup. Its large 75-inch screen delivers crisp, vibrant 4K resolution that brings movies and shows to life. The Crystal UHD technology ensures brilliant colors and sharp details, while the Tizen OS provides a smooth, intuitive smart TV experience with access to popular streaming apps. The sleek design fits seamlessly into any room, and setup is straightforward. Ideal for movie nights or gaming, this TV offers impressive performance and a great viewing experience. A top pick for those wanting both size and quality.
I would recommend this to a friend Rated 1 out of 5 stars
Damage screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i do i just placed tv on wall mount the first day was nice turned it on today and i have streaks running down my tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tazio7,
Thank you for purchasing the Samsung TU690T TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support so we can schedule a warranty appointment. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality, Price, Tv quality
Rated 4 out of 5 stars
Great for the price, Adjust settings perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV, not the text message customer service though. Would have been nice to know the length of the M8 screws to mount. Returned a garbage Hisense OLED, and had to home Depot for the mounting screws on the back of this Samsung. The TV itself is perfect for us. I cannot stand the soap opera TV's when watching movies. This TV will get that effect on dynamic, but can change the settings to movie mode. We have 20ft ceiling with 2 rows of large windows. Still have to watch in a brighter setting in the daytime, and gets that little soap opera effect. I like being able to change the settings though. For football season the Dynamic setting will be great, and the movie setting is perfect for nighttime. Very happy with the TV, and the price. For those complaining it is not for gaming, grow up and get a gaming PC like an adult!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great deal, great quality, bad remote...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the 75" TU69OT Tizen. I will start with the one and only bad thing I have to say about this television. The remote is busy. The buttons are all scrunched together and navigation is not simple. No intuitive point and navigate function with the remote. You have to look down a lot to make sure you are punching the arrow keys instead of accidentally tapping the 'Guide' 'return' 'exit' or 'streaming' buttons. I have had this television for nearly a month and the remote has made navigating the smart features a pain. I plan on buying a different remote soon. As a previous owner of Vizio, I will never go back after my first Samsung. Samsung picture quality is top-notch, and the price for this rig was right on the money. I upgraded my internet after the purchase to get the best possible streaming quality from the rig. Sound quality is ten times better than my previous Vizio TV. I live in an apartment with thing walls, so theatre audio is not on my list of requirements just yet. The built in audio is customizable and fully suitable for my needs. A little bass, but not enough to disturb the neighbors. Great high-and-low management. Not a scientific term, but you know what I mean. Everyone hates when the talking moments are ultra-subdued, then BOOM, here comes the action twenty times louder! If you have neighbors or housemates, the audio on this TV is fantastic. I have yet to encounter a time where the high/low was obnoxious. Nobody wants to have their remote in their hand for a whole movie just in case it goes ballistic. Great audio balance. The only gaming device I have connected to this television is my docked Steam Deck. I had to update Deck firmware, as well as my Steam Dock firmware to get a solid connection, but that is not the TV's fault. It is a shortcoming out of the Steam camp. It works fine now, but I am curious how a high-end system will operate on this TV. I will be buying a great full-tower gaming PC soon, since Steam is my preferred game manager. Hope it runs beautifully at 4k native on this TV. Streaming quality is fantastic, and like I stated before, I upgraded my internet after buying this TV. Extra 20 bucks a month for a Gig connection. Our area has fantastic internet at the mid-range, and I was excited to see the picture quality get even better after upgrading to a high-range streaming quality. Worth it. I got this TV on a deal, and it is a couple of years old as technology standards go. My vision is 20/20 at the age of 40, and I do not see the need to go 8k and spend double. Especially after reading the literature on the color spectrum that our eyes can see. 4k at this level is more than enough for me, and probably more than enough for you. Unless you like to flex, which I cannot blame you for. If I had it like that then I would probably have spent 4 grand on a dream rig, even it was barely discernable from this. If you ball on a budget, then look into these Samsung 4k TV's. Ultra-satisfied...just know that you may need to buy a more comfortable third-party remote.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good Tv, great picture and easy to use. Couldn’t ask for a better tv
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Samsung crystal tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good kind of tv,it’s good quality and I will always use this tv to sing a long with my family and my friends in my garage,we sre always enjoying this tv together with my bose speaker with a good quality sound all was from bestbuy my favorite store in Stockton California.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Tv quality
Rated 5 out of 5 stars
Awesome deal on a great TV. BBY/Samsung hit a HR!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an "inexpensive" TV, this Samsung has a great picture and was very easy to set up on our satellite box. I recommend the install service or the physical labor part - we didn't use it and wished we had. Lifting a set this size is NOT a one-person job. We were able to utilize the wall bracket from our old TV (be sure the weight-bearing class covers this one) and expect two, even three, people to lift it and hang on the bracket. Once it's up though, it's startling how "lifelike" it is. We love it, no reservations.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Samsung has done it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased thus Samsung 75" tv due the guest room and oooh my goodness! The vivid colors, the lighting and clarity of this TV is amazing. There are apps preloaded which makes it very convenient to just tap yhe button.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Amazing TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 75” TU690T, and overall, I’ve had a great experience with it. The picture quality is definitely the standout feature—colors are vibrant, and the 4K resolution makes everything from streaming movies to playing games incredibly sharp and immersive. The size is perfect for a home theater setup, and despite being a large screen, it maintains clarity even when viewed up close. One of the things I liked most was how easy it was to set up. The Tizen smart platform is user-friendly and responsive, with quick access to all the popular apps like Netflix, YouTube, and Disney+. I also appreciate the sleek, minimal design—it looks modern and fits well in my living room.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Its a BIG SCREEN with noticeable difference.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023) offers an impressive viewing experience with vibrant 4K resolution and stunning color clarity. The Crystal UHD technology provides sharp and detailed images, while the Tizen smart platform ensures easy access to popular streaming apps and content. Its sleek design and slim bezels make it an attractive addition to any living room. The TV also supports HDR for better contrast and brightness, enhancing movie and gaming visuals. With voice control and smart connectivity, this model delivers great performance at a competitive price, making it a solid option for anyone looking for a large, feature-packed TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
The best tv ever made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this 75in Samsung tv. Was easily able to sign in with my Samsung phone. Best tv ive ever had. Ready to get another for the bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Samsung 75" awesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The picture is amazing. It is easy to set up apps with QR code or sign in. Have 4K through YouTube TV enhances sports events and any station broadcasting with true 4K. The price was right and am so happy I purchased. Delivery from Best Buy was easy and uneventful. My husband, with my assistance, had it up on our console in less than 5 minutes. Attached cables and was ready to go.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Excellent bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good bang for the buck television. I'm no videophile, but I enjoy sports and movies. Really happy with this purchase. Buy with confidence.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Impressive TV from Best Buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 75" TV from Best Buy, and it's been a game-changer. The 4K resolution and vibrant colors deliver stunning visuals, while the 75" screen size provides a cinematic experience. The installation by Best Buy was seamless and professional, making setup hassle-free. The smart features, including built-in apps and voice control, add convenience to the viewing experience. Overall, I highly recommend this TV for its exceptional performance and quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 75-inch Samsung Crystal UHD TV is an impressive addition to any home entertainment setup, offering a blend of stunning visuals, smart technology, and a sleek design that elevates the viewing experience. With its advanced features and affordability, this model is an excellent choice for families, movie enthusiasts, and gamers alike. **Picture Quality:** One of the most striking aspects of the Samsung Crystal UHD TV is its exceptional picture quality. With a resolution of 4K Ultra HD (3840 x 2160), this TV delivers four times the detail of Full HD, resulting in sharp, clear images that bring your favorite content to life. The Crystal Display technology enhances color accuracy and brightness, producing vibrant and lifelike colors. Whether you’re watching a dramatic movie, an action-packed sports game, or a nature documentary, the visuals are stunning, with excellent contrast and clarity. **HDR Performance:** The TV supports High Dynamic Range (HDR), which significantly improves the contrast between the darkest and brightest parts of the image. HDR enhances the viewing experience by providing deeper blacks and brighter whites, allowing for a more realistic and immersive experience. This is particularly noticeable in scenes with varied lighting, making everything from shadowy corners to bright daylight appear more nuanced and detailed. **Smart Features:** Powered by Samsung’s Tizen operating system, the Crystal UHD TV offers a seamless smart experience. The user-friendly interface allows for easy navigation through various apps and settings. With access to popular streaming services like Netflix, Hulu, Amazon Prime Video, and Disney+, you'll have an abundance of content at your fingertips. The TV is also equipped with Samsung Smart Hub, which helps you organize all your favorite apps in one place for quick access. **Voice Control and Compatibility:** For added convenience, the Samsung Crystal UHD TV supports voice control through Bixby, Alexa, and Google Assistant. This feature allows you to search for shows, control playback, and even manage smart home devices using simple voice commands, making it more convenient for multitasking. **Sound Quality:** The audio performance on the Samsung Crystal UHD TV is commendable, with built-in speakers that deliver clear and balanced sound. The TV features Adaptive Sound technology, which automatically adjusts the audio settings based on the content being played. This ensures that dialogue is crisp during movies and shows, while also enhancing the overall audio experience during music and action scenes. For a more immersive sound experience, the TV is compatible with external soundbars and home theater systems. **Design and Aesthetics:** The design of the Samsung Crystal UHD TV is sleek and modern, with ultra-thin bezels that maximize the viewing area. This minimalist aesthetic makes it a stylish addition to any room, whether mounted on the wall or placed on a stand. The clean cable management system keeps your entertainment area tidy, reducing clutter and maintaining a polished look. **Connectivity:** Connectivity options are plentiful, with multiple HDMI ports, USB ports, and an Ethernet connection. This ensures that you can easily connect various devices, including gaming consoles, Blu-ray players, and streaming devices. The TV also supports wireless connectivity, allowing for effortless streaming and screen mirroring from compatible devices. **Value for Money:** The Samsung 75-inch Crystal UHD TV offers incredible value given its performance and features. While it’s positioned as a mid-range model, it competes well with higher-end options. The combination of stunning picture quality, smart capabilities, and solid audio performance makes it an excellent investment for anyone looking to enhance their entertainment experience. **Conclusion:** In conclusion, the Samsung 75-inch Crystal UHD TV is an outstanding choice for anyone seeking a large, feature-rich television that doesn’t compromise on quality. With its vibrant picture, smart functionality, and sleek design, it is perfect for family movie nights, gaming sessions, or binge-watching your favorite shows. If you’re looking to elevate your home entertainment setup with a TV that offers both performance and style, the Samsung Crystal UHD TV is a fantastic option that is sure to impress.
I would recommend this to a friend











