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Customer Ratings & Reviews

Model:
QN77S84DAEXZA/QN77S84DBEXZA
SKU:
6595650
Clearance
$1,459.99
Save $340
Comp. Value: $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 780 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the amazing picture quality and vibrant colors of the 77” Class S84D Series 4K OLED Smart Tizen TV, as well as its ease of use and sleek design. The OLED technology and phenomenal contrast are also praised, especially considering the price. Some customers have noted the TV's weight and expressed concerns about the small remote control, while others mentioned glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 780 reviews
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find an OLED 4K TV with all the features this TV offers anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great movie theater feel in my living room and at a decent price at Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visuals. Was pleasantly surprised how razor thin it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with my purchase, amazing TV for an amazing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents and they love it very much. Please letcme win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing agent Adams Twp Fire Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great knowledge of products, I’m very happy shopping there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv so much! The guy that helped up was great and made it very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice present. Bought at store off the floor for my family ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this TV! I made the right choice. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied and would recommend if anything hope it lasts for long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. The OLED technology is so crisp. Should have gotten this earlier!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Last Samsung I'll ever buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Samsung 77” OLED for less than two months. The TV was always slow when first turned on to show a clear picture but didn't last long, maybe 30 seconds. It has gotten worse every week. Now the TV flashes a no connectivity screen and goes right back to the program. This happens every few minutes. You can't watch TV like that. I called Samsung and they said it's your internet provider. Called them and they came out and checked everything. They said I have a strong signal and it's the TV. I have two other Samsung TVs in the house. One two-year-old 55”, an eight years old 65” and this new 77”. The others are working fine with no connectivity issues. We have no other electronics that have connectivity issues. Call Samsung again and they came out to check the TV. They said the TV has an issue and they have to order a part. So I'm without my new TV in our living room. This is the worst experience I've ever had with a Samsung product. Samsung won't replace the TV. Needless to say, I'm very unhappy. This will be the last Samsung I'll ever purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WilliamB,

      Thank you for sharing your experience with Samsung's S84D TV and for your patience while awaiting replacement parts to arrive.

      Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Over all a 4+ score and great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to excellent picture. Sound should be better. Programing with TIVO, Chromecast, Fire TV & streamers is a little work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfacción

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very happy to buy in Best Buy because I can pay in 24 months

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    DON'T BUY FROM BEST BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this with DO NOT BUY FROM BEST BUY. I love Samsung and every now and then any company will have a defective product. I bought this TV 02/19/25 and it started having flickering and black screen with sound issues and no physical damage around the 27 day mark. Best Buy directed me to Samsung support for a repair on an almost $2,000 TV that failed me in less than a month. Why does anyone want a TV to have to be repaired in less than a month. Picture was great and sound was great, TV ran fast and even had the ability to stream games without a console. Please buy anywhere other than Best Buy. Save your time and money and get it from somewhere thay cares for their customers and the money they spend for them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Odin1713,

      It’s unfortunate to hear of your experience with Samsung’s S84D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Good value. Everything as expected. Stand can be a little better, but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam did great attentive and helped with the purchasing process. Knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase what you like. Easy to order. They delivered right to your place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest game ever played by an American football team that won fantastic tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the TV. Had it installed by geek squad. Everything was great.

    I would recommend this to a friend