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Customer Ratings & Reviews

Model:
QN77S84DAEXZA/QN77S84DBEXZA
SKU:
6595650
Your price for this item is $1,599.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 77” Class S84D Series 4K OLED Smart Tizen TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the sleek design and find the price to be reasonable for an OLED television. However, some customers note the TV's significant weight and express concerns about the remote control's size and functionality. A few users also reported experiencing reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 764 reviews
  • Rated 4 out of 5 stars

    Samsung OLED 77” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for a great price during the Black Friday sales!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I have the same in 65”. Only issue was, I had no accessories in the box and by the time I opened it to have it hung on the wall, I was past my return date. Had to buy a remote and power cord online.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MrDough,

      We appreciate your feedback regarding parts missing from your TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Buy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S84D is an incredible value offered by Samsung with a beautiful 77” 4K HDR OLED panel with excellent contrast, clarity, and color. The LG sourced panel is a tried and true WRGB OLED but with Samsung’s Tizen OS and feature set running on their Gen 2 NQ4 Ai processor. The S84D has several Samsung branded AI features including dialog enhancement, sound optimization, picture optimization, game modes, and even energy savings. Out of the box the TV is very vibrant and bright with the default settings, perfect for a bright room. After a quick setup and selecting my picture preference, the AI mode did a pretty good job of dialing in the picture for my room but I do prefer a slightly dimmer screen than it settled on. Fortunately the Tizen OS is easy to navigate and change settings on the fly. We tend to watch most of our content through our Apple TV, and though the S84D is missing Dolby Vision, we found it selected HDR10+ when available, which greatly enhances HDR capable content. Coming from an older LG OLED, this TV is a nice upgrade and with rich, vibrant colors combined with inky blacks you would expect of an OLED TV. The S84D has excellent viewing angles, far better than any LCD TV I have owned. Though I did notice a slight blue shift with far axis viewing, it is hardly a deal breaker and most people probably wouldn’t even notice. The TV has decent sound out of the box, but since we already have a home theater setup we took advantage of the eARC port to interface the TV with our soundbar. Everything worked great thanks to CEC, and naturally you can control the audio with the included remote. For those without external speakers, the TV provides decent sound stage and excellent dialog enhancement. If the hardware wasn’t enough to entice you, the S84D includes Samsung TV Plus live and On-Demand streaming. This ad-supported streaming service is a “no-cost” service that provides a nice variety of channels from News, Reality, Home, Movies, and more. Samsung also includes a nice assortment of Smart TV apps for streaming your favorite content directly on the TV. Samsung S84D looks as good as you expect while offering a fantastic value for an OLED TV of this size. The combination of the 120hz 4K HDR OLED panel and Samsung’s value added features makes this a definite buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great OLED TV, Looks and Sounds Great!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture, sound, and features. OLED offers up a great display at 120hz where each individual pixel can turn off giving great contrast and HDR content. HDR10+ looks great on this TV. You get the deep inky blacks from the pixels as they can individually turn off to give you true blacks giving you the high contrast. The panel is also Pantone validated, meaning it stands up to pantone’s high standard for color accuracy to real life. You can also use the AI features to set your preferred color, contrast, and tones. This process is neat as you select your preferred setting based on a set of photos and which one is more appealing to you. Once completed it will save your setting under whichever preset you selected, cinema, sports, or general. This is a large TV so setup was a bit unique. The Styrofoam that is used to pad the TV in the box also serves as kind of a stand to hold the TV up and off the ground while you attach the two feet that will hold it in place. The directions will walk you through this process although I would have preferred some written guidance. The setup manual is very much a picture guide. My wife and I were capable of doing all the required steps and while heavy, we were able to lift it about waist high onto a chest that we’re using as an entertainment stand until I could get some help mounting it on the wall. The Tizen OS is easy to navigate, works well, and is packed with features. Not only does it offer all of your typical apps such as Netflix, Hulu, YouTube, and more, it also includes several games and game streaming services. While there’s many to choose from, I was able to download Pac-Man and use the TV remote to burn up 15 minutes of nostalgic fun. You can connect several different types of controllers including Xbox, Nintendo Switch, and PlayStation among others. Supported streaming services appear to be GeForce NOW, XBox, Boosteroid TV. While I know GeForce Now is a paid service, it’s been a while since I’ve dabbled with Xbox. I think it’s neat to see the support of these services built in. There’s a total of 4 HDMI with one of them being eARC. You can connect the TV to WiFi as well although I would have liked to have seen at least wifi 6 or 6e standard, it does support LAN connection which should provide a stable network connection. There’s optical audio as well so plenty of options for connectivity. If you also have a Samsung sound bar you’ll be able to take advantage of the Q-Symphony technology that syncs the TV speakers with the soundbar, creating a more robust sound profile. If you’re looking for a great OLED TV, you won’t go wrong with this one. It’s packed with great display technology, AI features for picture and sound, the remote is even solar powered so you don’t have to worry about changing batteries.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Black Friday. It broke three weeks after purchasing. Samsung has tried to fix the TV and that didn’t work. Now waiting on them to send a replacement. We have been without a TV for two weeks. Should have stuck with LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertH,

      We appreciate you sharing the issues you’ve initially experienced with Samsung’s S84D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.

      Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Mind-Blowing Picture Quality – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this Samsung OLED TV, and I’m absolutely blown away. The picture quality is next-level — deep, inky blacks, vibrant colors, and crisp detail that make movies, shows, and even sports look cinematic. The contrast is especially impressive in dark scenes, and HDR content really shines. What I love most is how thin and sleek the design is — it looks amazing wall-mounted, like a piece of modern art. The built-in speakers are surprisingly good for a flat TV, but I paired it with a soundbar for the full home theater effect. Tizen OS is fast and responsive, with all the streaming apps I use ready to go. No lag, no fuss. Gaming on this thing (especially with PS5) is phenomenal thanks to the 120Hz refresh rate and super-low input lag. If you're on the fence about going OLED, don’t be. Samsung nailed it with this one. A premium experience from unboxing to binge-watching!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed i buy 77 and was a 67 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the NEW tv but something was odd size I measured it found out was 67inch not 77inch now i have to call Samsung I spent lot of money for a exactly size. Check your tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SarahH,

      We're sorry to hear of this misunderstanding. Please know that the industry standard when measuring screen size refers to the measurement of the screen when measured diagonally (76.6"). The measurements of your 77" S84D are 67.5" x 38.9" x 1.8" (W x H x D) when measured without the stand.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    S84D 4K OLED Smart TV – A Multimedia Experience!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung’s 77” Class S84D Series 4K OLED Smart Tizen TV is the largest one yet in my household. Aside the ultra high-definition pictures and videos it is capable of delivering, I have discovered its interactive and interconnectivity features/abilities may be the icing on the cake. The S84D is my second 4K OLED TV with the previous one being a 65” from a competing manufacturer. While the initial leap to OLEDs may appear frightening on account of potential “burn in”, technology now exists to reduce the likelihood of this occurrence. Samsung employs pixel shifting, varying logo brightness and pixel refreshing as tools to this effect. At 67.7 x 13.1 x 41.7 inches (W x D x H, with the stand attached), the S84D while quite imposing captures the 77-inch diagonally measured viewing area with very slim bezels. The overall appearance is mostly screen. The integrated 2.1 channel surround sound speaker system with Dolby Atmos and Object Tracking Sound Lite is one of the best I have experienced in a TV with this formfactor. Sound output, in my opinion, is typically not given much considerations as soundbars have become ubiquitous. The output is sound that is simulated to originate from the location of its source on screen. Bass is decent for TV speakers and the whole system has a 30W RMS sound output rating. There are options to select preset modes or tweak an equalizer for that customized sound output. Highest available resolution is 4K (3,840 x 2,160 pixels) which when coupled with the OLED HDR display produces bright and vibrant images/videos that are truly stunning. This is true irrespective of lighting conditions Colors are not oversaturated and accurately reproduced in my experience. I have discovered pictures cannot accurately capture this and you will need to see the S84D in person. Viewing angles are great all around. AI based upscaling is applied to all input feeds and fast paced scenes smoothly delivered through the display’s 120Hz refresh rate. Brightness, contrast, sharpness etc. can all be tweaked or preset modes selected. Under the hood is a NQ4 AI Gen2 Processor tasked with all the clever audio and video intelligent features. The operating system is Tizen Smart TV which is developed by Samsung. I found it intuitive and easy to navigate. Operation is fluid and d I have yet to experience any lagging. There is Bluetooth (version 5.2) onboard along with Wi-Fi5 for wireless connectivity. Accepted physical connections are as listed: • 4 x HDMI (including 1 x eARC) • 1 x Ethernet LAN • 1 x Digital Audio Output (Optical) • 2 x USB Type-A • 1 x Coaxial Connector • 1 x Ex-Link • 1 x Power Plug The remote control features a solar cell that can be recharged by sunlight or indoor lighting. Should a faster charging option be required, the base of the remote houses a USB Type-C port to facilitate this. It is lightweight with a minimalistic layout and design. There are about 12 physical buttons, a directional ring and a select pad. The channel and volume buttons can also be toggled as well as depressed. The microphone opening also functions as an LED indicator. During setup, there is the option to set it up to control your cable box. I did discover, however, that only one of my TV boxes played nice. Samsung adds they are constantly adding more compatible devices so I envision changes in the near future. The remote control has an integrated microphone for either Bixby or Amazon Alexa voice assistants. Due to the SmartThings integration, any Samsung smartphone has the option to become an accessory remote control. My favorite feature as previously stated is the S84D’s interactivity and interconnectivity with a myriad of devices, especially within the Samsung ecosystem. With SmartThings, Samsung’s proprietary app, most smart devices can seamlessly communicate with each other. I happen to also own a Samsung refrigerator with Family Hub which is capable of displaying mirrored content from the S84D. My children particularly love the ability to turn the TV on/off via the refrigerator. My smartphone and tablet are also capable of sharing content with the TV and vice-versa. Should you require a bigger screen (77" perhaps), you are able to project your laptop to the S84D. Samsung also has varied content for a truly multimedia experience via its Samsung TV Plus (movies, live TV and music) plus Game Hub (gaming) which offer free content. Packaging was top notch. There are guided steps to help you safely unbox the S84D without toppling it over due to its sheer size. One of my favorite steps involves repurposing some Styrofoam pieces as “legs” to help maintain stability before the stands are connected or the TV mounted. Screen is really protected with a screen protector to also prevent scratches. It has been a while since something came along with this much utility. Samsung’s S84D delivers the essential functionality of a TV and then some. It seamlessly integrates into the SmartThings ecosystem to help make your connected world more cohesive (i.e. doorbell connected to SmartThings now displays video on your TV.) It is stylish, functional, energy efficient and built on Samsung’s legendary quality; I envision using it for years to come and wholly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung OLED review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked this TV very much due to the fact that it suits my space, the quality of screen is very good as well as attaching a surround sound system was easy. The tv also has some internal samsung channel features which is really awesome and many movies are very famous ones. Overall, the quality and price for it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow - Love this TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung S84D 77" OLED from Best Buy, and I couldn't be more thrilled with my decision. The picture quality is great. The OLED technology delivers vibrant colors, and a level of contrast that makes every scene pop with stunning realism. Whether I'm watching movies or sports, the visual experience is astounding. Samsung's smart features are seamless, with intuitive navigation and easy access to all my favorite streaming apps. Best Buy's customer service was excellent throughout the purchase, offering great insights and making the buying process smooth. Overall, this TV is worth every penny for anyone looking for a premium entertainment upgrade. Highly recommended! --- Let me know if you'd like any tweaks!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for gaming, why does it restart my Xbox?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Beautiful picture, zero complaints about that. I bought it with plans to play Xbox games on it a lot and so far it has been really great. Great picture, zero delay, zero blur. Perfect. Why is it 4 stars? I turn my Xbox on, I turn my tv on. In the past if I had my tvs set to “hdmi 2” or wherever the Xbox was hooked up, the tv would turn on and immediately I would be looking at my Xbox prompts. With this tv, when I turn it on it always goes to the tv menu. From there, there are two ways to access my Xbox. A great big option to click on or a smaller option to click on. When I would click on the great big button, it would switch to the Xbox screen, then it will restart my xbox. Now maybe the idea is that I don’t need to turn my Xbox on, the tv will do it for me. But this is really annoying and should never be the default.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beast OLED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this beast in store yesterday for pick-up. The quality and sharpness of the picture is CRAZY! U will get lost in this TV BEWARE! I initially bought 85 inch u8n and returned and exchanged for this Samsung 77 oled. I couldn’t be more satisfied with my purchase. If your are thinking about purchasing I have one suggestion..JUST BUY IT LOL!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 77" OLED

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale price! Fantastic image quality. Bright and beautiful. Great audio, and I was not even thinking about the audio when we bought it. Much friendlier user interface than our 65" LG. You wouldn't think that moving from 65" to 77" would give you much bigger image to watch and you wouldn't think it would be worth the purchase. However, if you do the math, it's about 50% more viewing area if going to 77 in. The larger screen is very noticeable. Our neighbors are actually coming over to see it and may end up buying one, also. This is a wonderful upgrade that you'll enjoy. We put it on the BestBuy credit card and paid it off with no interest in 10 months. It was very easy to buy last year and just in time for the first Ohio State Buckeyes football game on their way to being the 2025 National Champions. Those Scarlett and gray uniforms never looked any better and brighter on any TV I have ever owned! Go buy this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Oled, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77” is the perfect fit on out wall. The picturw is amazing. Great clarity and color. Have only had it for a month but veey happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Wow! Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This TV is amazing. We researched all the different brands and all the different models and really felt like this make and model gave the best bang for the buck. The picture is crisp and clear, the colors are just amazing, there are a lot of various settings, and the blacks really deep. This one is definitely worth checking out! It is a little bit heavy, coming in at a little over 77 lb. It is a bit flexible so you will need two or more people to work with this TV for install.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good Product !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and fairly easy to set up . Color is extremely good with great contrast . The black areas are still a little muddled but discernable .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Picture quality put a smile on my face

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OLED I've owned after buying and selling a 77" LG CX OLED. I had a burn in scare so i decided to sell and go NEO-QLED. OLED black levels are in a different league compared to any non-OLED panel on the market. I thought about buying the LG B4 OLED but i have a Samsung ecosystem and it's been good to me. I'm now a Samsung OLED fan for life and looking forward to their future televisions. The 77" S84D is definitely the best or one of the best currently available and a steal for $1,699.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture. The colors are vibrant. I switched from LG TVs and will never go back. Setting up my streaming services was extremely easy. I am so glad I chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is small but works great when you get ancc to it, iOS app works well, onboard streaming & app navigation is fine. Picture quality is good. Power board went out after a month. Had to exchange, Bought Bestbuy warranty—exchange was no issue. However the power board was on back order if Samsung had fixed under warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Deep vibrant colors. Outstanding sound quality. This TV is easy to assemble and program.

    I would recommend this to a friend