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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 30 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Rated 5 out of 5 stars

    Samsung TV OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice purchase! The TV offers great value for the price, and the picture quality is perfect. I’m really satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, color and picture quality is outstanding. I recommend this TV to anyone whos in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, ideal dark even during daylight. Was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. The picture is just beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent Quality and Reliable Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to remain consistent with our Samsung brand purchases for the televisions in our home and this model fully meets our expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV wondering what took me so long to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    77 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and looks in Perfect picture quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not impressed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLed display in this model is not very Impressive compared to Sony and LG's Higher end models.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jam23,

      We appreciate your input on the picture quality of Samsung’s S85F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Outstanding Samsung OLED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed by Geek Squad in the man cave after catching a terrific sale from Best Buy. The new Samsung OLEDs are just fantastic. Outstanding color correction and clarity. Processor is fast and precise. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous picture! Hubby has impaired vision, so went with the 72” beauty. He loved watching all the Olympic Games! The guys at Best Buy were awesome. Even got me a 2-day delivery & set-up. The delivery guys were incredibly patient. Made sure everything was working properly and that I understood how to use it.

    I would recommend this to a friend
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