Customer Ratings & Reviews
- Model:
- QN77S89CBFXZA
- SKU:
- 6553149
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 77” Class S89C OLED 4K UHD Smart Tizen TV's superb picture quality, vibrant colors, and ease of use. Many appreciate its value for the price and the OLED technology, although some find the upscaling capabilities could be improved. A few users mentioned minor issues with the remote control and the TV stand design. The Tizen OS also received mixed reviews, with some users finding it less organized than preferred.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Sweet tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular picture and easy-to-use and set up was a breeze
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Customer Service is the Worst.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I have ever owned. I bought it for $1799.00 + tax, so price-performance-wise it doesn't get any better than this. I won't go into details about the TV specs, if you want to read that go to rtings. I upgraded from a Samsung Q8, and the difference is astonishing. That being said, the only reason why I am giving it 4 stars is because Samsung refuses to give me manufacturer warranty in this unit, they won't tell me why, so I am still debating whether if I should return it, or pay for bestbuy's extended warranty.
I would recommend this to a friendBrand response from Samsung
Posted .Hi alonso279,
Thanks for your review. While you can find the standard warranty info on this model's product page at Best Buy, please know the full Manufacturer's Warranty can be found on Samsung's site: https://www.samsung.com/us/support/service/warranty/QN77S89CBFXZA/
It's also available directly on Samsung.com under this model - just scroll down to Support > Warranty, then click "View Details": https://www.samsung.com/us/televisions-home-theater/tvs/oled-tvs/77-class-s89cb-oled-4k-qn77s89cbfxza/#support
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely excellent tv. Great picture quality, brightness and sound!
I would recommend this to a friend - Pros mentioned:Color, Ease of use
MJ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color Easy to maneuver love the Samsung free TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Very good picture quality. Great sound. Easy to use remote.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truely worth it. Nice and clear. No problems setting up too.
I would recommend this to a friend Great picture. Questionable panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a beautiful picture and the smart functions are good. Only concerning factor is that the panel got dead spots one day after the warranty. Thankfully Samsung worked with us but I am now leary of similar issues in the future.
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality great quality for the price of the tv
I would recommend this to a friend - Pros mentioned:Picture quality
A Bigger Miracle hangs in my Living-Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FANTASTIC size and clarity......it is fantastic because I remember watching our 'first' TV with a thick square magnifying screen attached to it to make it look bigger......THEN the neighborhood kids would come over with pillows to sit on the floor to watch a small miracle. I was one popular cool chick!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Is samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the picture the color and the clarity beautiful tv
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Very good pleased
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image quality and easy set up! We’ve been very pleased with it.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
GREAT TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality! Love the brightness, an overall great buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Lights up the room with great clarity!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier. I use this every day as a super monitor in my office conference room. Yeah I watch some tv on it too.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect all around TV!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for a little over 6 month's now and really like this tv. Like other have mentioned, the only issue I've ran into is the sports apps. ESPN, Foxsports, and even Parmount. When watching any kind of sports on this tv it gets glitchy. Either it'll freeze or buffer, any other entertainment other than sports it works perfectly fine. Picture quality is amazing, I game sometime and it keeps up perfectly. If they could come out with an update to completely solve the bugs it has left, I would give this a 5 star.
I would recommend this to a friend - Pros mentioned:Picture quality
Superior Picture!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Samsung for a few months now and the picture is amazing. The brightness and depth of color are great. OLED is the way to go and we get compliments all the time about the picture quality and the size.
I would recommend this to a friend - Pros mentioned:Picture quality
Don't be like Dave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clear picture. Setting up the TV (remote etc,) was pretty easy. Great price. Only issue is this TV was much larger and heavier, with the majority of the weight sitting low which makes it pretty awkward to lift. Don't be like Dave select the mounting and hook up option when checking out. Your back will thank you.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung - 77” Class S89C OLED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fantastis so far. The QD OLED picture us crystal clear and this is by far the best TV I have ever owned to date. Hopefully, I will not experience any alleged "burn in" issues reported by many owning OLED televisions. This TV replaces a Sony XR-75X95J which also had a great picture but pales in comparison to the Samsung QD OLED.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control, Screen
Not entirely happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, do not like the remote. There is a small chip in the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RonaldR,
We appreciate your thoughts on the remote - we'll be sure to share this with our internal teams.
If your TV screen is chipped and you've just received it, please contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation.
If you're outside of Best Buy's exchange period, give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Great OLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality. Crisp and clear. Color is unbelievable.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful watch TV excellent picture quality excellent price. I had to talk a little bit about the story. Middletown manager bent over backwards to help me.
I would recommend this to a friend