Customer Ratings & Reviews
- Model:
- QN77S89CBFXZA
- SKU:
- 6553149
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 77” Class S89C OLED 4K UHD Smart Tizen TV's superb picture quality, vibrant colors, and ease of use. Many appreciate its value for the price and the OLED technology, although some find the upscaling capabilities could be improved. A few users mentioned minor issues with the remote control and the TV stand design. The Tizen OS also received mixed reviews, with some users finding it less organized than preferred.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control, Screen
Not entirely happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, do not like the remote. There is a small chip in the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RonaldR,
We appreciate your thoughts on the remote - we'll be sure to share this with our internal teams.
If your TV screen is chipped and you've just received it, please contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation.
If you're outside of Best Buy's exchange period, give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Great TV for great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and picture quality. Easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful watch TV excellent picture quality excellent price. I had to talk a little bit about the story. Middletown manager bent over backwards to help me.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Easy to set up. Looks very nice.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great tv 77” OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture easy to get running colors vibrant
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV I ever have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is one of the best acquisitions I got for my house this holiday season. The image is crispy clean. The size of the screen is just perfect and the resolution is just like being in the movies when watching a movie!! I couldn’t be happier with it. And I definitely recommend it to movie lovers that love to stay in and enjoy a nice night in.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
77” Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great picture and the price is good. Would buy again
I would recommend this to a friend Number 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best TV ever. I can’t get over how good this picture looks
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Great pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture .Really bright for an oled. Added Samsung sound bar
I would recommend this to a friend - Cons mentioned:Remote control
Overall good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The remote is sensitive if you look at it wrong it will change to the home screen. The remote also takes some time to get used to. The volume button in a flick up or down and if you apply any pressure it mutes. The voice search does not work well and will turn on randomly if multiple people are talking in the same room.
I would recommend this to a friend Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Great picture. Smart features work well. Would definitely recommend.
I would recommend this to a friend- Pros mentioned:Picture quality
One of the best TVs I have owned.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite purchases for TVs. The OLED on this thing is a beauty to witness. Well worth the price tag.
I would recommend this to a friend - Pros mentioned:Picture quality
Super Sharp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Tv I never had. Super Sharp, Bright, and fast.
I would recommend this to a friend - Pros mentioned:Oled, Picture quality
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Picture! Lightweight and slimline. Love the OLED.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
77” Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV … Sound, Picture, Brightness and service
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the tv a little over 2 weeks now. Out of the box, the tv looked great. After a little bit of calibration, the tv looks amazing. Hands down best tv ive owned so far. I've had no issues with glare in the living room. This TV is a steal for the sale price!!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Tv. Dont hesitate, just sit back and relax
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, thin sleek and picked it up on a crazy sale. Shout to Samsung for making such a beautiful tv. Fast, great picture and sound and pairs perfect with my new Sonos Arc and built in home speakers. Solid buy, if you’re on the fence just buy it I promise you regret it.
I would recommend this to a friend - Pros mentioned:Picture quality
Top Notch
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of owning I can confidently saw this is an amazing TV, picture is top notch, sleek design have had 0 issue
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 1st OLED. So far I have been very impressed with the quality of the picture. I also love the Samsung Smart Things app/remote control. Very satisfied with this purchase. It is connected to my Home Stereo so I can't rate the sound quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 77
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, highly recommend, service was fast and easy, no issues with the process, employees helped me to loaded it on car and they made sure it was secured, warranty process was good too, protected for 3 years in case of any problems.
I would recommend this to a friend