The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 940 reviews
Rated 5 out of 5 stars
77 S90D
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent 77 Qd Oled. I also own the 77 S90C. This one is slightly better.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the TV on September 9th 2025, TV went off on December 22nd 2025 and won’t turn on again. TV is still under warranty so I have scheduled repair with Samsung. Picture quality is awesome though.
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 5 out of 5 stars
New living room tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice addition to the living room. Fits just right in the space we have . Great picture , very clear and sound is great also .
DK w/faulty SAMSUNG 77"TV;bad salesman/bad service
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a 77" QLED 11/12/24. picture great until black screen on 01/17/25 (72 hrs post return date). Best Buy no help. SAMSUNG serviced on 02/05/25 confirmed bad power board. PB on backorder no eta. Paid for extended warranty. Samsung will not replace and no est for repair. paid $2499.99 for a black screen laying on my guest bed. do not buy!!!!
We appreciate you sharing the details of your power issue and for your patience while waiting for replacement parts to arrive. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Rated 5 out of 5 stars
The TV is the best!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is the best TV that we have bought. My family is very happy!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Power board went out 3 times within one year of owning the tv. I was lucky enough that the 3rd time it went out a few days before my warranty. I immediately got a refund and told them to come get their TV back. Beautiful picture and all, but this will be last ever Samsung purchase ever.
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Rated 1 out of 5 stars
Trash
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had this 77 inch paperweight for 4 months and it won’t turn on. Instead of dealing with the geek squad, Best Buy sent me to Samsung for service. Knowing what I know now about the hunk of garbage, I would never have bought it. Do yourself a favor and stay away from this tv.
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Masterpiece Theater at its Best!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you watch 1 television the year make it the Samsung 77" OLED TV
Critics agree The Samsung 77" OLED TV is a Masterpiece
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV was open box purchase, I believed since this is a country-wide store you’d get better product than Facebook marketplace. However, in this case I was very very wrong. I took the bestbuy team at the store over an hour to get us the right tv even after the app said our purchase was ready for pick up. Then, the tv was wrapped in bubble wrap with serveral punctures on the wrapping. No box was given, no stand for the tv nor delivery was offered. After that, when we got home, we found out that they had given us the wrong power cord to even turn on the tv. After further inspections, we found that the screen was severely damaged with scratches, blemishes and separation from the top layer of the screen to the LED’s. The were several dents, the worst one is at the bottom right corner where it shows separation of the main front screen panel from the back of it.
I tried to reach out to customer support but it’s outsourced to god knows where so it was ineffective and a waste of customers time. They didn’t want to help at all and basically only said that it was my problem because it was an open box purchase. Again you’d expect better products, even from openbox, from an established well known electronics store. I believe facebook marketplace would have been a better option, at least I would have been able to turn it on and inspect it before purchasing it (probably with a stand, correct power cord and a box). I have bought products from BestBuy since I was a young adult so i was really disappointed.
We appreciate you sharing your experience with Samsung’s S90D TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Awesome tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love the quality, everything about this tv is great. Pair it with atmos speakers and it’s an in home theater!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought a new Samsung 77” TV to complete our video room. We considered an 85” version, but decided the 77” model would feel more balanced. Good service with free delivery and sales event savings.
Not worth the money! Went dark after two months!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this tv in November of 2024 and as of today it will not power on!!! Very disappointed on such an expensive set! Plus it’s college football bowl season!!!!!!
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.