Customer Ratings & Reviews

Bought this tv on November 21st 2024. It is now February 22nd at approximately 10:14 my tv blacked out on me. Remote won’t work, unplugging and plugging it back in won’t work. It’s already plugged into the wall so it can’t be a power issue which I did check my outlet. And guess what, it ain’t the outlet. Just laid up watching tv and it made a weird power surge noise and blacked out. Apparently this issue is called “black screen of death.” Which is common for these tvs.

Great TV with perfect brightness and color! Super fast interface

Great TV beautiful picture for watching football

Great TV - the best viewing experience I’ve seen so far!

If you watch 1 television the year make it the Samsung 77" OLED TV Critics agree The Samsung 77" OLED TV is a Masterpiece

Awesome product! Love it! The fit was perfect and so easy to install.

I’ve only had this 77 inch paperweight for 4 months and it won’t turn on. Instead of dealing with the geek squad, Best Buy sent me to Samsung for service. Knowing what I know now about the hunk of garbage, I would never have bought it. Do yourself a favor and stay away from this tv.

Absolutely love the quality, everything about this tv is great. Pair it with atmos speakers and it’s an in home theater!

TV was open box purchase, I believed since this is a country-wide store you’d get better product than Facebook marketplace. However, in this case I was very very wrong. I took the bestbuy team at the store over an hour to get us the right tv even after the app said our purchase was ready for pick up. Then, the tv was wrapped in bubble wrap with serveral punctures on the wrapping. No box was given, no stand for the tv nor delivery was offered. After that, when we got home, we found out that they had given us the wrong power cord to even turn on the tv. After further inspections, we found that the screen was severely damaged with scratches, blemishes and separation from the top layer of the screen to the LED’s. The were several dents, the worst one is at the bottom right corner where it shows separation of the main front screen panel from the back of it. I tried to reach out to customer support but it’s outsourced to god knows where so it was ineffective and a waste of customers time. They didn’t want to help at all and basically only said that it was my problem because it was an open box purchase. Again you’d expect better products, even from openbox, from an established well known electronics store. I believe facebook marketplace would have been a better option, at least I would have been able to turn it on and inspect it before purchasing it (probably with a stand, correct power cord and a box). I have bought products from BestBuy since I was a young adult so i was really disappointed.

Absoltely love this TV. Very SHARP and CRYSTAL CLEAR picture. Can't go wrong with Samsung brand. Arrived on time as promised.

We bought a new Samsung 77” TV to complete our video room. We considered an 85” version, but decided the 77” model would feel more balanced. Good service with free delivery and sales event savings.

Purchased the TV on September 9th 2025, TV went off on December 22nd 2025 and won’t turn on again. TV is still under warranty so I have scheduled repair with Samsung. Picture quality is awesome though.

We purchased our Samsung TV about two months ago and have been impressed with all of its features.

I recently upgraded to the Samsung S90D 77" OLED TV, and it’s been an incredible experience so far. This TV strikes a great balance between cutting-edge performance and sleek design. Picture Quality The QD-OLED panel delivers stunning visuals. Colors are vibrant, blacks are truly deep, and the contrast is exceptional. Whether I’m watching movies, sports, or gaming, the clarity and richness of the image are consistently impressive—even in brighter rooms. Smart Features The Tizen OS is packed with apps and features, including cloud gaming and voice control. It’s not the fastest interface out there, but it’s intuitive and gets the job done. I do wish it supported Dolby Vision, but HDR10+ still looks fantastic. Sound & Design The built-in speakers are decent, but I paired it with a soundbar for a more immersive experience. The TV itself looks sleek and modern, with a slim profile and a sturdy pedestal stand that fits well in my setup. Minor Drawbacks • No Dolby Vision support • Tizen OS can be a bit sluggish at times • No ATSC 3.0 tuner for future-proofing over-the-air broadcasts Verdict If you’re looking for a premium OLED experience without going all the way to flagship pricing, the Samsung S90D 77" is a fantastic choice. It’s perfect for movie lovers, gamers, and anyone who wants top-tier visuals in a stylish package.

Great TV glad of my decision. Had so many options but this review was the best bang for buck. I'm happy I went with it, and I have no regrets

Looks fantastic. Best value OLED TV on the market right now. Incredibly bright over my previous LG B2. Better value than the G4 and A95L.

I love this tv. I was able to get it on a sale and it is worth the money.

Bought this TV in November 29, 2024. Looked and worked great until…. On February 1st, 2025, the TV would not turn on. Did several of the troubleshooting checks and ended up having to go through the Samsung Warranty. I did not buy the Best Buy service warranty. Anyway, Samsung initially indicated they need a month to come out to look at it. Not 100% sure what the issue is but pretty sucky for a new TV to go out after 2 months.

Purchased this tv in November of 2024 and as of today it will not power on!!! Very disappointed on such an expensive set! Plus it’s college football bowl season!!!!!!

Absolutely love it! It’s big upgrade from a regular LED tv. OLED is something else entirely!