Customer Ratings & Reviews

The picture was great while it lasted, died in 20 days, power board failure happened suddenly. Samsung itself offers a warranty for repair, but dont have authorized repair technicians in my area so they offered to replace the unit for a "scheduled" time almost 3 weeks out...im going to have best buy replace it in a week instead. Im probably going to go with a LG instead though cause a new unit will likely come with a power board that will fail as well, there is an updated power board that repair technicians will replace the dead ones with that appears to fail less, but with no technicians in my area, i fear ill be sucked into a death loop replacing this thing. Just get the LG and its dumb remote, at least it wont fail at the rate od these things.

So this TV has a fantastic picture and great sound output; it also crapped out after just a month. As in glitched and turned off mid-show, and would not power back on. Best Buy promptly replaced it as we were well within our return/exchange period, and we’ll set up the new TV today. Hopefully this was just a one-off but we’ll see.

TV quit powering on 16 days after delivery and install by Best Buy. Best Buy was absolutely no help In resolving bricked TV when contacted. All they would say is I should have purchased their extended warranty which I was not even offered. Samsung did respond and repair TV under their 1 year warranty, Best Buy did not even mention Samsung Warranty.

It looks good and the blacks look as expected. Game mode is a waste as it makes everything look so fake and blue. It seems to have issues with upscaling images as the picture has pixelation issues around the edges of objects on older content. It also weighs about 80 lbs, so make sure you have two people to mount it on the wall if that's your route.

Awesome TV! One of best I ever owed, spectacular clear picture, sound from Tv is unreal good, remote handling awesome easy and very smart accept other like stick thru hdmi connection! Im happy owner.

Great picture. But my first one died of power failure in 2 weeks

It has been exactly 168 days from when i purchased the tv and it will not turn on. I checked the power cable and it is reciving power, however the main circuit and the TV is not receiving power. The TV was barely used maybe 3-4 hours per day and the rest of the time it was off. It is sad to spend all this money on the TV now I have to go through Samsung customer service to send a technician to fix it.

I recently purchased a new TV from Best Buy, and the entire experience was smooth and stress-free. The staff was knowledgeable and friendly, helping me compare models and find the perfect size and features for my space and budget. They answered all my questions about smart TV options, picture quality, and warranty plans without being pushy. Checkout was quick, and I appreciated the price match guarantee—it gave me peace of mind knowing I was getting a great deal. Delivery was prompt. Overall, I’m super happy with my purchase and would definitely recommend Best Buy to anyone looking for a new TV!

The best TV I have every seen in my live, I am very happy with my TV. The performance and picture quality is more than my expectations. I can say wow. Also The best in gaming. 100% recommended

In perfect working order - sounds and looks phenomenal. Only small issue - I am used to a plastic covering/screen protectant that peels off... there was none and the screen itself has very minor scratches, likely from delivery. The scratches are not visible when viewing, but still something of note.

Excellent tv for movies and gaming. The built in user interface is very easy to use with all the apps able to be downloaded to the tv. Games run fantastic on the TV weather it's a console game or a PC connected. Movies and shoes have great colors and motion is smooth. Combine it with a Samsung soundbar and your all set. Great TV 1 year and no issues.

As a retired Army Veteran, I must say the picture on this 77" is awesome, and the features of this TV is super awesome. The clarity is unmatched. The other day I was watching football and the picture was so clear, I thought the pass was coming to me. This TV is a must get if you uave a Man Cave. I caught my wife in my room watching tv on my 77". Love my TV.

Great picture, my only complaint is that the Ambient feature for adding my own photos via My Album on the SmartThings app is not present. I’ve read this is disabled on OLED models to avoid LED burn in. The Owners Manual describes the feature and how to use it but the described menu options are not present. Very misleading product description.

Awesome tv , bright and works great with my samsung products and the set up is so easy!

Excellent tv out of the box. A little calibrations and now it’s almost perfect. I’m not too crazy about the operating system, it seems to lag a bit, but the picture quality and bold colors more than make up for it. A little pricey especially for a mid tier tv but I did get it on sale during prime day… still expensive though with the sale smh. No regrets love my Samsung 77 S90D

Beautiful TV. The picture quality is top notch. I noticed agreat difference in dynamic brightness compared to my LG CX OLED. I highly recommend this TV.

Great picture - Even better on streaming. Direct TV signal is not high enough resolution to fully enjoy the features. Would have been 5 stars however the tv did not power on after 60 days. Support was great and came out and fixed it however I saved and purchased this for 2024 NFL football season and ended up missing 5 weeks.

Amazing display and wonderful quality. I love how I can switch from watching TV to then playing video games and the system recognizes the switch. Once it does it goes into Game mode with many different features to increase enjoyment of the game.

The Samsung S90D is very clean and smooth I got it calibrated and it’s even more cleaner and smoother it’s also very bright if u have a bright area for the tv. Highly recommended TV

The tv itself is great. But the 77 inch has a manufacturing defect. The capacitor isn’t powerful enough for the tv. So it broke on me on two tvs. The first one, was after a week of use and Best Buy sends me a new one. Then the second one lasted 5 months. That’s when Samsung sent a tech and they replaced the whole motherboard. The tech said this is common with only the 77 inch affected by it.