Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- |
- SKU:
- 6578065
Customer reviews
Rating 4.1 out of 5 stars with 896 reviews
(896 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent picture quality, color, and contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). The OLED panel delivers stunning visuals and a phenomenal viewing angle, while the TV's sleek design ensures it looks great in any room. However, some customers have expressed concerns about the TV's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better Than a Movie Theater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is HUGE! It’s like being in a movie theater, actually better! The colors are outstanding and gorgeous and vivid…need sunglasses to watch (not really but almost). Very pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung S90d
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung S90D is a great product. With vivid colors, excellent brightness, and clarity from all angles, it's an enjoyment to watch for hours.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great at first, astounding after settings tweaked
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv plug n play, but extraordinary if you make sure all your peripherals/components are putting out 120hz video. Absolutely astounding once you get them all synced up at 120hz 4K. Love the GUI and remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
clear and beautiful but the buttons on the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is just what I needed after having a 33 inch for the past 10 years it was time for a change. I love the color and how crisp it is. If I had to pick on one thing. the buttons on the actual TV are very hard to find. I had to google it and still was having trouble finding it. I still havent found the mic button so that I can use voice on my remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 77 inch TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, until it didnt. Great picture. Suddenly stopped working.
I would recommend this to a friendBrand response from Samsung
Posted .RayB,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months of use, it has a spectacular image. I was hesitant about the different OLED technologies because some of them are costly, but this TV matched my budget and did not disappoint me. It needed some service, but it was fast, easy, and responsive.
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
Rated 5 out of 5 stars
Go get you one,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooh!!! I would diffinately recommend, this is the best oled smart tv ever, the picture image is soooo natural, excellent buy, money well well well spent !!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung OLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television. Picture is clear and crisp. This is our first time purchasing a Samsung OLED and we are pleased we did. Our salesperson Gautam definitely steered us in the right direction. He was knowledgeable and friendly. He made the purchasing experience fabulous!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture but get a soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture sound great for sporting events and movies family enjoys it I just hope I have the one that doesn’t go out. I just recommend that you get a sound system or soundbar to enhance your sound overall give it 5 stars
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture, sharp colors and contrast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a 75" that was about 10 years old and starting to have picture problems. Really love the picture quality of this OLED TV. The one we replaced was also 4k and UHD, but the OLED on this is really amazing. Some others mentioned issues with the speakers. We have not had any issues with them. The sound is really good. Like others have said, the little remotes take a little getting used to, but they are doable. And you can use your phone app instead, if you want to. Overall, I would recommend this TV.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Outstanding picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture quality. I feel like I am at the sporting event, the colors are vivid and picture quality outstanding..
I would recommend this to a friend Rated 5 out of 5 stars
Samsung is the best out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 77" OLED TV is an outstanding choice for anyone looking to elevate their home entertainment experience. With its stunning OLED display, you can expect rich colors, deep blacks, and exceptional contrast that brings every scene to life. The 77" screen size is perfect for creating a true cinematic experience at home, and the TV's sleek design ensures it looks great in any room. Its smart features, including intuitive navigation and compatibility with a wide range of apps, make it a breeze to use. Overall, it’s a premium option that delivers both in performance and design.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Stopped Turning On after 2 Months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was loving this television purchase until it would no longer turn on after only 2 months of owning it. I followed the common troubleshooting steps online and suggested by Samsung customer support with no luck. The power simply would not turn on. Fortunately, it was still under Samsung warranty and they sent a 3rd party to fix it. However, it took 5 days for a technician to come out and repair the TV and I was without it for the first weekend of March Madness. The technician mentioned that this was a common problem with this model of TV and that they have had to fix the same issue many times. They were confident that the new part resolves the power issue moving forward, but it was a very frustrating experience to not be able to turn on my TV after only 2 months of owning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MusicFan,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
I wish i would have seen this tv before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my ps5 for everything i do while watching tv and the rv isnt set up for a ps5 so it seems to make the images blurry or sloppy. My old tv was better in a lot of way unfortunately
No, I would not recommend this to a friendBrand response from Samsung
Posted .DAVIDL,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV and Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with fantastic picture. Started with the S95D but we had to replace it because of a bad pixel, and took the opportunity to reconsider the price difference and get this S90D instead. Replacement was very easy thanks to FANTASTIC customer service from the Best Buy team at Silverdale WA, especially Kristoffer, who was simply outstanding. We like it this one much better than than the S95D. The lack of the antireflective screen is not an issue, even in our very bright room, and this S90D has better picture quality, in my opinion. Very happy with this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best value tv on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point there is no better picture. Just make sure the size you get you are getting a qd-oled panel, 65" & 77" are for sure qd-oled panels the 83" version woled and youll be disappointed. Absolutely love this tv not a fan of tizen os however.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning Picture and Easy to Use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing with deep blacks and vibrant colors. Sound is clear and strong, and the smart system is fast and easy to navigate. Great design and excellent value — highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy win
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture. The features are great and it easily syncs itself to sound system. The purchasing experience was like only Best Buy can do in store. The closest experience would be Crutchfield but they couldn’t compete on the features benefits and advantages of purchasing at Best Buy this time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear, works out of the box. Mounting required moving the old mount as the bracket attaches much lower on this TV than my old TV (so the TV was too high compared to the old one)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 77 inch OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Easy to use and maneuver around. Clear picture and large enough for me to see the smaller printing on my connected devices. Adding an app is not as easy as my Samsung 65 in but all in all I am Satisfied!
I would recommend this to a friend





















