Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 931 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 95 series is the clearest, the sharpest, and the most enjoyable television I have ever owned. The only downfall is the small remote which is not ergonomically designed well for a man with large hands.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture S90d
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tv out of the box. A little calibrations and now it’s almost perfect. I’m not too crazy about the operating system, it seems to lag a bit, but the picture quality and bold colors more than make up for it. A little pricey especially for a mid tier tv but I did get it on sale during prime day… still expensive though with the sale smh. No regrets love my Samsung 77 S90D
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV ever !
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was long overdue for a new TV for our family room. It had been a couple of years since I purchased my last Family room television. I have to say it was a great decision to visit Best Buy because I received great customer service and information, and I was able to buy the best TV I have ever owned. The Samsung 77 Class S90D has the best crisp/sharp picture and the coolest features. Since I purchased this TV, our family has been making it family movie nights every weekend. Thank you Best Buy !
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Tv review
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is amazing.
There’s was an electrical for the first few weeks of using it where the tv would randomly turn off. A tech did come out and fixed the issue eventually.
Personally I do not like the layout of the settings.
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Reliability
Rated 3 out of 5 stars
It was good until it wasn’t.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung 77” S90 D has an incredible picture. I loved it until last week when went off and won’t turn back on. Best Buy Geek Squad personnel were very helpful and are delivering a replacement next week. I know these things happen but this was incredibly disappointing!
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dssmith,
I’m very sorry to hear of the difficulties you have experienced with Samsung's S90D. We appreciate you giving us a chance to make things right, and for your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Specialist
Pros mentioned:
Oled quality
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Great Picture - Samsung fell short on this one.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Samsung 77" Class S90D OLED less than a year ago, and it already suffered a complete power failure. After researching, I discovered this is a known issue that Samsung was aware of, yet they did nothing to proactively fix or alert customers. For such a premium TV, this kind of failure is unacceptable. The picture quality was excellent while it worked, but reliability and customer care matter just as much—and Samsung fell short.
I would recommend this to a friend
Brand response from Samsung
Posted .
GeekRob,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Cons mentioned:
Reliability
Rated 3 out of 5 stars
Horrible motherboard (if that’s what it’s called)
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv itself is great. But the 77 inch has a manufacturing defect. The capacitor isn’t powerful enough for the tv. So it broke on me on two tvs. The first one, was after a week of use and Best Buy sends me a new one. Then the second one lasted 5 months. That’s when Samsung sent a tech and they replaced the whole motherboard. The tech said this is common with only the 77 inch affected by it.
I would recommend this to a friend
Brand response from Samsung
Posted .
Dhee,
We appreciate you sharing your experience you went through to have your S90D TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket
~ Samsung Pro
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
The best TV ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung 77" series QLED 4k Smart TV has been one the best TV I ever purchased. This TV is everything and more that it was advertised to be, excellent picture, the color is absolutely amazing, and the sound is awesome. If I had to purchase a tv again, I would without any doubt make this purchase again. Every one of my guests has complemented me on this purchase. The comments have been, words of amazement regarding the size, the clarity, the color, and the sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I Love It
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing display and wonderful quality. I love how I can switch from watching TV to then playing video games and the system recognizes the switch. Once it does it goes into Game mode with many different features to increase enjoyment of the game.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Highly recommend TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung S90D is very clean and smooth I got it calibrated and it’s even more cleaner and smoother it’s also very bright if u have a bright area for the tv. Highly recommended TV
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to write this review specifically for Sonos users. This TV does have the eARC return. I got this to upgrad my older samsung tv that did not have it, thinking that i would get dolby atmos 7.2.4. I found that this is not entirely correct. If you are using the tv apps you will only get 5.2.4. You have to have a seperate device that is capable of pushing 7.2.4 and set the tv up for pass through. I had to go get an amazon firestick max. I can confirm that the max will produce 7.2.4. There are other devices such as the shield and bluray players. As for the TV. If you are on the fence, go ahead and do it. Its the best looking tv i have seen!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent Image Quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this Samsung S90D 77” TV for over a month now. I do not use the onboard sound system, instead feeding everything into my stereo; so all I can review is the image quality, which is stellar.
While the image varies from TV (where some commercials are better imaged than the programs they support!) to BluRay discs, all of them are very fine. I found I could adjust the image quality to be as subtle or intense as I wish.
The installers from BestBuy were friendly and efficient. They were very professional and did an excellent job.
I would recommend this to a friend
Pros mentioned:
Oled quality, Picture quality
Rated 5 out of 5 stars
Go get you one,
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ooh!!! I would diffinately recommend, this is the best oled smart tv ever, the picture image is soooo natural, excellent buy, money well well well spent !!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My guests were in awe over the quality of the picture on our new tv. We love it!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has amazing color and depth. Sleek design and simple controls on the remote.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Outstanding picture quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding picture quality. I feel like I am at the sporting event, the colors are vivid and picture quality outstanding..
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great PS5 Oled
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Other than the known failing power supply, this tv has an amazing picture
I would recommend this to a friend
Pros mentioned:
Oled quality
Rated 5 out of 5 stars
77 in the best
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product remarkable love it. I would absolutely recommend this tv.Family and friends were absolutely surprised at the clarity and color abstractions.Beautiful like being in a movie theater..Kudos.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Samsung S90d
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Samsung S90D is a great product. With vivid colors, excellent brightness, and clarity from all angles, it's an enjoyment to watch for hours.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Weight
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tv. Great picture, good sound. Kinda heavy.