Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 931 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Exceptional picture at this price point!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is incredible! It is the best one I’ve purchased to date! Its luminous display is beyond measure. I was amazed especially at the picture quality and the features of the tv. It upscales my picture to near 4K making the images breathtaking! So far I am well pleased.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
clear and beautiful but the buttons on the TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this tv is just what I needed after having a 33 inch for the past 10 years it was time for a change. I love the color and how crisp it is. If I had to pick on one thing. the buttons on the actual TV are very hard to find. I had to google it and still was having trouble finding it. I still havent found the mic button so that I can use voice on my remote.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung is the best out there!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung 77" OLED TV is an outstanding choice for anyone looking to elevate their home entertainment experience. With its stunning OLED display, you can expect rich colors, deep blacks, and exceptional contrast that brings every scene to life. The 77" screen size is perfect for creating a true cinematic experience at home, and the TV's sleek design ensures it looks great in any room. Its smart features, including intuitive navigation and compatibility with a wide range of apps, make it a breeze to use. Overall, it’s a premium option that delivers both in performance and design.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture, sharp colors and contrast!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this to replace a 75" that was about 10 years old and starting to have picture problems. Really love the picture quality of this OLED TV. The one we replaced was also 4k and UHD, but the OLED on this is really amazing. Some others mentioned issues with the speakers. We have not had any issues with them. The sound is really good. Like others have said, the little remotes take a little getting used to, but they are doable. And you can use your phone app instead, if you want to. Overall, I would recommend this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV and Customer Service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV with fantastic picture. Started with the S95D but we had to replace it because of a bad pixel, and took the opportunity to reconsider the price difference and get this S90D instead. Replacement was very easy thanks to FANTASTIC customer service from the Best Buy team at Silverdale WA, especially Kristoffer, who was simply outstanding. We like it this one much better than than the S95D. The lack of the antireflective screen is not an issue, even in our very bright room, and this S90D has better picture quality, in my opinion. Very happy with this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love it
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome tv I love the picture quality and features
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 2 out of 5 stars
Stopped Turning On after 2 Months
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was loving this television purchase until it would no longer turn on after only 2 months of owning it. I followed the common troubleshooting steps online and suggested by Samsung customer support with no luck. The power simply would not turn on. Fortunately, it was still under Samsung warranty and they sent a 3rd party to fix it. However, it took 5 days for a technician to come out and repair the TV and I was without it for the first weekend of March Madness. The technician mentioned that this was a common problem with this model of TV and that they have had to fix the same issue many times. They were confident that the new part resolves the power issue moving forward, but it was a very frustrating experience to not be able to turn on my TV after only 2 months of owning it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
MusicFan,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Samsung 77 inch TV
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great, until it didnt. Great picture. Suddenly stopped working.
I would recommend this to a friend
Brand response from Samsung
Posted .
RayB,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Pro
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
great tv
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 8 months of use, it has a spectacular image. I was hesitant about the different OLED technologies because some of them are costly, but this TV matched my budget and did not disappoint me. It needed some service, but it was fast, easy, and responsive.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung OLED
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this television. Picture is clear and crisp. This is our first time purchasing a Samsung OLED and we are pleased we did. Our salesperson Gautam definitely steered us in the right direction. He was knowledgeable and friendly. He made the purchasing experience fabulous!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Better Than a Movie Theater
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is HUGE! It’s like being in a movie theater, actually better! The colors are outstanding and gorgeous and vivid…need sunglasses to watch (not really but almost). Very pleased with this purchase.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Samsung OLED 77S90D
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, amazing color! The AI up scaling is far better than previous upscaling.
I would recommend this to a friend
Cons mentioned:
Power supply, Reliability
Rated 1 out of 5 stars
Was great while it lasted, but now it's dead
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was great while it lasted. Died 8 days after warranty expired. Power board fried, same as many many others. $379 for a new board I have to install myself. You'd better get the extended warranty if you buy one, or just save yourself the hassle and get something else.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
HaroldP,
I’m sorry to hear of the issues you’re experiencing with Samsung’s S90D TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
If we can help with anything, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great at first, astounding after settings tweaked
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv plug n play, but extraordinary if you make sure all your peripherals/components are putting out 120hz video. Absolutely astounding once you get them all synced up at 120hz 4K. Love the GUI and remote.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Almost a bad experience!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 1st tv I brought home unfortunately was a dud. The tv had no picture at all. Best Buy took care of the situation after a few phone calls and sent someone out to replace the tv. I am rating this tv off the quality of it and not the experience with the 1st one I bought. It is an amazing tv, we love watching movies on it and it truly has a great picture. I used rtings.com to find a tv that I liked and this is the tv it lead me to. Also no tv will ever get a 5 star from me on sound, tvs are to slim to get a great sound out of, go ahead and grab a Samsung soundbar and you’ll be set!
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Brian,
It’s unfortunate to hear that your experience with Samsung’s S90D TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
great for bright room
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
would be 5 stars but the first one was damaged and it had to be sent back. The new one came and installed and is great. Did a lot of research to find a 4k tv that would work well in our bright daytime living room. This fits the bill.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is amazing and definitely worth it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture but get a soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture sound great for sporting events and movies family enjoys it I just hope I have the one that doesn’t go out. I just recommend that you get a sound system or soundbar to enhance your sound overall give it 5 stars
I would recommend this to a friend
Pros mentioned:
Oled quality
Rated 2 out of 5 stars
Stopped working one month after warranty expired.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV looked great and working well. One month after warranty expired, it would not come on. Now payimg for expensive repairs. I looked at reviews, and apparantly this is a major problem for this TV. I went ahead a purchased an LG, which seems to be a much better product and a much better picture. I'll fix the Samsung just because i dont want to trash it. I may try and sell it after its fixed.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
jljen,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Pro
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Love my new TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality, great colors and contrast. Sound quality is really good as well. I'm watching so much more TV now.