Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- |
- SKU:
- 6578065
Customer reviews
Rating 4.1 out of 5 stars with 924 reviews
(924 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr. Leonard Gutierrez-Santana
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably thee best TV I have ever purchased. NO DISSAPPOINTMENT HERE!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Out of this world
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing tv so far . I’m in love with my new tv , all the colors look great; movies now look spectacular because you can see every single color very nicely
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Oled TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture quality easy to set up with on screen prompts added the JBL sound bar amazing!
I would recommend this to a friend - Pros mentioned:Picture quality, Viewing angle
Rated 5 out of 5 stars
Samsung - 77" S90D Series OLED 4K UHD Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Great picture - even from a complete angle. So easy to use, too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture, but 1st TV died on me quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this an "average" review because my 1st TV boinked out on me after 3 weeks. Because I bought the full warranty package, Best Buy replaced it, but what a pain in the butt. I absolutely love the picture, but fear it will die on me again. If so, I'm forever giving up on Samsung. We'll see....
I would recommend this to a friendBrand response from Samsung
Posted .AmyA,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s S90D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting this tv for a while now. My old tv went out and I decided it was time for the upgrade. What an amazing picture this has and with the hdmi 2.1 games look amazing on it too!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Beautiful picture so clear and crisp. Outstanding color.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture… enjoying the huge screen. Had Samsung before this one that’s why we chose this one again.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Power supply
Rated 1 out of 5 stars
Same yourself the hassle and disappointment.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a high end flat screen as the center piece of my newly redone family room. I went to my Best Buy location and was sold on the 77 Samsung OLED. That’s where my experience began… First the TV wouldn’t be delivered for 2 weeks. I thought that was a little long but went for it all the same. After the 2 weeks the TV arrived and when the install guys arrived, they informed me that the frame of the TV was bent…. I waited another week or so for the new TV to be delivered and installed. Well the TV worked for about 3 weeks before completely burning out the power board. I then waited a well for a tech to come out and repair it. That was a relatively easy process with simply switching out the power board. Well fast forward to yesterday and I’m dealing with the same issue… the tv won’t turn on and is completely dead. I do not recommended this tv and severely dissatisfied with a high end Samsung product preforming this way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GarrickC,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/service/warranty/QN77S90DAFXZA/
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
OLED TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Looks and feels very nice. It is very hard to believe TV screens have become so thin.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
MUST HAVE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4k tv that I have ever owned! The picture and sound are perfect! Amazing video quality from every angle
I would recommend this to a friend Rated 5 out of 5 stars
Beiatiful color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am happy i purchased thjs tv. I have had every brand oled on the market. Samsung ranks really high with its brightness and color
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Heard the “popular” vote. Went with Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2month process to find the Best! I shopped, I tested, I bought-I returned a few comparable TVs. At home I tested 8k, tested mini leds, tested another brands OLED, The s90d 77inch is Amazing. Picture is clear, pure and not over saturated. Glare isn’t noticeable in my windowed tv room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and size. The only thing is the price is a bit high in my opinion
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Overall TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently retired and wanted to replace 8 year old TV. Looked at various reviews of different brands around 75" and $2500. Glad I made this choice!! Great picture from regular HD TV to gaming on the PS5. I also paired the Samsung wireless speakers = incredible. Only complaint I had was the awkward input locations on the back.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So happy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful beautiful picture!! So clear, sharp and amazing colors!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Oled tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable yet met all my needs. Being a gamer this television was definitely what I was looking for.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Value for money and amazing picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially skeptical about buying this TV but no regrets as it does uts job, overall, geat upgrade for our home
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 1 out of 5 stars
It's beautiful, but wide spread failures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many other S90D owners, my power supply died. Mine made it 10 months, so it's in warranty. Who knows when Samsung will get a technician scheduled to come out and fix the thing though. It's beautiful, but if it dies prematurely the picture quality doesn't matter. Skip this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .John,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
fantastic tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. The picture is fantastic! to many extras to list. My living room doesn't get that bright the way my house sits so the OLED is perfect for the room.
I would recommend this to a friend






















