Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Reliability
Dont waste your time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure garbage. Do not buy. Never did I think spending thousands on a TV would result in my TV dying after only 1 month of using. Entirely unacceptable for the price point. Search it up on reddit and you will find a laundry list of people with the exact same issue. Better off spending the extra money on a TV that won’t die after minimal use. Picture was great but not worth the headache.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rsm1th24,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
AMAZING PICTURE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 77" Class S90D Series OLED 4K delivers exceptional picture quality with vibrant colors. The picture is crisp and detailed. The TV operates much quicker than previous version, and the apps integrate seamlessly into the overall experience. We coupled it with a SONOS home entertainment package. It's an excellent choice for those seeking a premium home theater experience.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality! Colors stand out in well lit rooms as well!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung OLED 4 K tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New SAMSUNG TV. Love the picture and colors are beautiful
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV, worth the $$$$.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night and day difference in picture quantity vs my old Samsung series 70. Very vivid picture. Very easy to operate. Love the voice control, I can yell "Bixby turn volume up or down, pause, turn on or off etc" without having to have a remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 77” S90D
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a short time but so far loving this TV. Also like being able to find the apps on it that I used to have on my streaming sticks.
I would recommend this to a friend - Pros mentioned:Picture quality
Terrific TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Sound great through my own MoNitor speakers and Sony AVR. My only regret is the TV stand since I have it sitting on my credenza. My older 65inch Samsung had a beautiful artistic stand.
I would recommend this to a friend - Pros mentioned:Picture quality
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool tv! Easy delivery too Great refresh rate at 120hz Colors and nice and blacks are nice
I would recommend this to a friend - Pros mentioned:Picture quality
Really nice tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the picture on this tv unfortunately had to return it due to a problem with the pixels. No more in stock so had to go with Lg Model.
I would recommend this to a friendBrand response from Samsung
Posted .MWilliams,
It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve assisted in providing image adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Contrast, Picture quality
Good stuff!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, excellent picture quality, contrast, etc
I would recommend this to a friend - Cons mentioned:Power supply
great tv but..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tv! but the power board has gone out twice, first time the tv wouldnt turn on at all and second time just the sound quit working. service company replaced the speaker assembly, main board and wire harness before realizing the power board was the problem again! hopefully not an issue once warranty is over.
I would recommend this to a friendBrand response from Samsung
Posted .JoeM,
We appreciate you sharing your experience you went through to have your S90D TV serviced, but I hope your TV is now performing as expected.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture qualityCons mentioned:Reliability
Great picture! But.. died just after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally loved this TV. Great picture and motion handling. It was excellent for gaming and movies, tv, whatever. But just after 3 months of having the tv, it has died and I am now having to deal with trying to have it fixed or replaced. If I could, I would go back and get the C4, as my C1 I had before was perfect for years. I'm done with Samsung TVs
No, I would not recommend this to a friendBrand response from Samsung
Posted .SneakyCactuar,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV I've had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box for a fraction of the cost, would have never been able to tell the difference. Works great, quality is unmatched, and very easy to navigate
I would recommend this to a friend Great picture and all around good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box of this tv. Everything worked great except one of the hdmi ports was bad. Best Buy was easy to work with and helped alleviate the issue.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture! Have soundbar so can’t confirm sound quality.
I would recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, amazing cover and easy to set up. The center stand is great considering it probably wouldn't fit most tv stands if it had standard legs. For tge size its not as heavy as you would think
I would recommend this to a friend- Pros mentioned:Picture quality
Love, love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, Samsung never disappoint! This model has everything you want in a TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV, my husband loves it. It is super thin.
I would recommend this to a friend - Pros mentioned:Picture quality
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with picture quality. Mounting was seemless and timely
I would recommend this to a friend - Pros mentioned:Picture quality
Exceeded expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. The quality of image is excellent and I wish I had bought it long ago.
I would recommend this to a friend
