Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
Required new power board within 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However, once I could get a repair team scheduled, they replaced the power assembly and everything has worked well since.
I would recommend this to a friendBrand response from Samsung
Posted .DrDredsNoMo,
We appreciate you sharing your experience you went through to have your S90D TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Cons mentioned:Reliability
Fabulous for 7 months.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV died after 7 months. When it worked it was amazing. Seems to be a problem with the 77 inch model. Dealing with Samsung warranty now, we'll see how they handle it. We'll give this s90d 77 inch another shot but if the next one is a lemon too not sure what I'll buy instead.
I would recommend this to a friendBrand response from Samsung
Posted .Razkin,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Power Issues, Pretty Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Visually stunning display No longer powering on after just 4 months of use, and have been getting the run around from both Samsung and Best Buy on repair. Power issues appear to be a recurring issue with this model
No, I would not recommend this to a friendBrand response from Samsung
Posted .jiraiya3,
It’s unfortunate to hear about your experience with Samsung’s S90D TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Samsung S90D 77" OLED.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! HDR Brightness is a game changer. Had a nice LG QLED. You can tell a big difference watching movies, sports etc. Lack of Dolby Vision kinda a bummer but TV looks awesome with HDR10 and HDR10+. Very happy with purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Mrs.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sharp images. We love the upgrade since our old tv is much smaller.
I would recommend this to a friend - Pros mentioned:Color
Amazing colot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing! Colors pop and blacks ate absolutly black. I love watching football on this set. I had to turn down the britness as my room is fairly dark. This is my 6th Samsung and I will not buy any other brand. All 6 work perfectly.
I would recommend this to a friend - Pros mentioned:Picture quality
Unbelievable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is by far the best looking tv I've ever seen. Picture quality is so AMAZING! When streaming movies the quality is at its best performance. I can't get off my couch now .
I would recommend this to a friend - Pros mentioned:Picture quality
Great Employees
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live the ultra clear picture of the television. And the Best Buy employees were knowledgeable. In fact, I asked one a question he couldn’t answer. He promptly told me he didn’t know but would find out and did!
I would recommend this to a friend - Pros mentioned:Picture quality
Love it !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Thinking about getting an another one ! Can’t say enough
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. I added the Sonos soundbar for the perfect setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv glad i help in store with decision on the tv
I would recommend this to a friend Best experience EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be the best experience in a retail store ever. The sales rep was very knowledgeable. His expertise helped us be decisive and confident of the product choices we made. We are very discerning consumers that do our homework and were given valuable information above and beyond what we had. Bravo, this guy definitely deserves the recognition! I hope he gets a promotion!
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV, nice picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality, awesome refresh rate. I watch a lot of sports and this TV fits the bill. I have no issues with fast movement of the ball when watching tennis. The size works well for my space as well. Movies appear crisp, particularly when the room is a little dimmed.
I would recommend this to a friend Denon AVR-S970H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver does everything that I need it to do, I like it since after it was set up by the installation technicians I do not need to make adjustments.
I would recommend this to a friend- Pros mentioned:Picture quality
Great for Watching Sports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price! We watch a lot of sports and watching them on this TV is incredible. With the 77" screen, you feel as if you are sitting right there in the stadium.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been great! Everything about the discussion about which TV, the features, price and installation was first class. Everything about the process went as we were told. We are pleased with the decision.
I would recommend this to a friend Excellent color and definition.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The telebision is awesome. Excellent color and definition. We had issues with the install: 3 rescheduled appointments which threw our college football - tv initiation party out the window.
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture. Easily viewable in bright rooms and great in dark rooms.
I would recommend this to a friend GREAT TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this TV. The colors pop! I feel like I am immersed in whatever is on the screen.
I would recommend this to a friend- Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is top tier quality and I love the game mode and how you have different options for different types of games.
I would recommend this to a friend
