Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
Foos Ball
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect frame 77" using at 13' viewing. Day or night, never a glare of un-wanted light. After three weeks, no complaints. Great for football, jersey colors spot on
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung hits a homerun with this one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for the money and its not even close. Samsung oleds are in a league of their own.
I would recommend this to a friend - Cons mentioned:Reliability
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. The TV turned off after about 4 months of average use. The customer support from Samsung was tragically bad. I still have yet to receive a refund check in hand after 3 weeks of them saying it was sent. This was after 2 weeks of waiting for them to even decide to refund me due to no warranty services within my area. On top of this they expect the customer to deal with disposal of the TV and if you have any hope of receiving reimbursement for dumping/fuel costs, good luck waiting an additional 2 weeks for approval from their special cases department. Don't believe me? Look up the TV and you will see many others dealing with the same issue online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KyleK,
Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
James
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review your product. Tell others what you think - and you could win a $400 gift card!1See Disclaimer 1 One winner every month. The more reviews you write, the better your odds. See official rules.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv oled s90 d sumsung 77 inc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv and color quality is good I suggest every buddy's try only one time this tv after you use sumsung oled s90d 77 inc you not buy any other tv really.please buy now because black friday deal and you save $500.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the picture quality. Love how quick the responses of the remote is.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity of this TV! Love that it looks like objects are coming out of the screen at you. Definitely worth it
I would recommend this to a friend - Cons mentioned:Reliability
Looked great until it died after a month of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV just would not turn on after a month of use. Working on a warranty repair/replacement, and looking online I am not the only one having this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Techuser01,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Priced right!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to go bigger to the 77 inches. Jumped on this Samsung sale price and I’m happy with my decision! Great quality picture and sound!
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Great Picture. OLED is the way to go.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this OLED TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture’s super clear, blacks are really black, and colors pop. A bit pricey, but totally worth it!
I would recommend this to a friend - Pros mentioned:Picture quality
Love this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv excellent choice for the basement
I would recommend this to a friend - Pros mentioned:Picture quality
*** PLEASE READ
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 12/2/24... there were a few reviews out there about the electrical panel but not many, as it was a newer TV. I figured it was just a bad batch - I've purchased Samsung TV's for 20 years and never had a problem. Fast forward 4 months and the EXACT same thing has happened to mine as the other reviewers. One day the TV wouldn't turn on, I found the breaker tripped in the basement. Upon turning breaker back on, the TV will not turn on, even the red standby light. SOO frustrating - we have to deal with this in 2025?? Naturally I am out of the 15 day return window for BB so I have to deal directly with Samsung... repair man is coming in a few days. Other reviewers have said that the electrical panel gets replaced, and then it gets blown again in the near future. I expect I'll have to do this a few times within the 1 year period and then the TV will be worthless and I'll have to buy the applicable Sony or LG version. I will note, while it worked, the picture quality is fantastic.... but makes no difference because of this electrical issue. A horrible experience, Samsung. I guess I reminder that I should consider the extended warranty, but again, if we spend >$2,000 on a TV, why should we have to worry about this stuff. It should just work... not asking too much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .customer,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture quality looks great and I’m happy with it
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most excellent TV colors pop, and the audio is actuall really good
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing quality TV. It connects to my Amazon Alexa as well so if I’m being lazy and I’m in my den I can tell Alexa to turn the TV off and it happens lickity split.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is gorgeous and the TV is perfect. My Dad is in love with it I do believe!! And it was $1000 off!!
I would recommend this to a friend Large Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best televisions I have ever purchased.
I would recommend this to a friendAwesome Football Watching
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly recommend this TV for watching Football! The picture is very sharp and clear. Movement of players smooth. Color is just so vibrant. I get exceited just watching on this OLED!
I would recommend this to a friend- Pros mentioned:Picture quality
Awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Tv... I would go back and purchase more items.
I would recommend this to a friend
