Customer Ratings & Reviews

Phenomenal tv at a great price versus the competition. Qd-oled with plenty of features including 144hz gaming with VRR. Excellent picture for watching SDR AND HDR CONTENT.

Picture quality is superb. The user interface is the reason I stayed with Samsung, very easy setup and get used to. Sound is surprisingly great even when mounted close to a wall

Overall fantastic tv. Wish the sdr brightness was a bit better, but that was easily mitigated by betyer controlling light.

Best tv i've ever owned so far the quality it's amazing and good price

The colors are incredible and when the sun gives the screen it stays the same, I love it

Great tv. Great picture and audio with built in speakers.

This is the best 77in OLED for the price. Sure it does not have Dolby vision, but HDR10+ is just as good and it's open source not like Dolby vision where they force manufacturers to pay them.

TV looked great and working well. One month after warranty expired, it would not come on. Now payimg for expensive repairs. I looked at reviews, and apparantly this is a major problem for this TV. I went ahead a purchased an LG, which seems to be a much better product and a much better picture. I'll fix the Samsung just because i dont want to trash it. I may try and sell it after its fixed.

Love my new home theater setup. Sound and picture quailty is sensational!

This in no way reflects poorly on Best Buy. This is purely a SAMSUNG problem. The 77” Samsung S90D was a fantastic television until it died after 2 months (stopped powering on). Since it died on 12/15/24 Samsung Warranty Service has been TERRIBLE. 1. It took 14 days from the date I reported the issue for Samsung to determine that there are no authorized repair agents in my area (60 miles from Indianapolis, IN). No one reached out to tell me this. I had to contact them again on my own after 7 days and then again at 14 days to get this information. 2. I was then told I would be contacted within 48 hours to discuss other options. I waited 3 days and then contacted Samsung again myself. 3. Here is the resolution that was reached as of 01/03/25: In 7-10 days I will be contacted by a trucking company to schedule a date to come pick up the dead set (I have no way to contact the company on my own, so hopefully I will actually be contacted) After the set is picked up, I will be given a receipt that I’m to take photo of and text to Samsung to prove that the damaged set has actually been picked up. After I upload the photo, I will be contacted (hopefully) by Samsung within 3-5 days and give a code to enter on the Samsung website to purchase a new tv as a replacement. Assuming the replacement is actually in stock, it will be shipped and delivered to my home in 5-7 days. By the time this process is completed, it appears I will be without a replacement for my $2500 set for approximately 2 months which is the amount of time I had it before it died. In 2025, when many companies are able to provide warranty service including replacement within a matter of a few days, this amount of time is ridiculous. Of course, if I wanted to buy a new TV directly from Samsung, it would be in my home within 3-4 days. They’re happy to provide rapid service on new products, but it will take well over a month to replace a TV that’s a lemon since they already have my money. I’m not going to do this, because I don’t believe in cheating the system, but it’s very tempting to order a new tv directly from Samsung and then return it within the allowed 15 day return window. At least I would have a tv in my living room to watch while I’m waiting on the replacement. I’m not upset with the fact the tv failed. These things happen, but as I said Samsung Customer Service is TERRIBLE.

The tv is so good for family and friends. This specific tv has such nice quality and graphics .

I purchased this TV in November 2024, had it delievered on December 4, 2024, it looked great. Yesterday the screen went black and the audio stopped. I could not and cannot turn the TV, on, after running through troubleshooting steps and reaching out to Samsung online support, a repair request was submitted. While it is still under warranty, it is completely unacceptable for a TV to malfunction after 5 months, it is not even used daily. I bought this TV to replace a 65” Samsung that I had for 4 years after the top part of the screen would randomly darken and lighten, which started in September 2024. Apparently there is a known issue with the backlighting, just as there is a known issue with the power board on the 77”. Fortunately, I still have the first Samsung TV I purchased back in 2013, an LED flat panel, basic TV that still looks good and most importantly works. The 77” Samsung I bought in November will be the last Samsung TV I will ever buy.

Great picture, color is vivid and blur is minimal.

Very nice quality nice colors nice sounds super tv

Excellent picture quality. Everything looks great on this tv. The colors pop and its extremely bright.

I bought the Samsung s90 D and it’s working perfect and very beautiful and has amazing sound !

The picture and color quality are outstanding. The no glare is amazing especially when the curtains are open. The only thing is the remote needs redesigning.

Clear bright picture. Don’t have to close my curtains during the day the watch tv. Hooked up the Samsung q600c soundbar and it’s perfect.

I thought the picture would be more crisp and vibrant. Either I bought the wrong TV, or settings need to be adjusted.

Love this TV. Great pic. Like Im in the show Im watching. Amazing.