Customer Ratings & Reviews

I love my 75' Samsung TV. Everyone was so helpfull

Picture quality is superb. The user interface is the reason I stayed with Samsung, very easy setup and get used to. Sound is surprisingly great even when mounted close to a wall

The TV works well 77” males a big difference. And the sound bar makes it a pleasure to enjoy.

The Samsung oled tv has great picture quality best I’ve ever seen, I love it

This Tv is awsome. We use it for work and display is wonderful

This is the best 77in OLED for the price. Sure it does not have Dolby vision, but HDR10+ is just as good and it's open source not like Dolby vision where they force manufacturers to pay them.

Outstanding picture and sound. Looks great with nvidia shield and ps5.

This is one of the best televisions I have ever purchased.

I like the fact that it is thinner than my previous flat screen. Color and sound quality is excellant.

This in no way reflects poorly on Best Buy. This is purely a SAMSUNG problem. The 77” Samsung S90D was a fantastic television until it died after 2 months (stopped powering on). Since it died on 12/15/24 Samsung Warranty Service has been TERRIBLE. 1. It took 14 days from the date I reported the issue for Samsung to determine that there are no authorized repair agents in my area (60 miles from Indianapolis, IN). No one reached out to tell me this. I had to contact them again on my own after 7 days and then again at 14 days to get this information. 2. I was then told I would be contacted within 48 hours to discuss other options. I waited 3 days and then contacted Samsung again myself. 3. Here is the resolution that was reached as of 01/03/25: In 7-10 days I will be contacted by a trucking company to schedule a date to come pick up the dead set (I have no way to contact the company on my own, so hopefully I will actually be contacted) After the set is picked up, I will be given a receipt that I’m to take photo of and text to Samsung to prove that the damaged set has actually been picked up. After I upload the photo, I will be contacted (hopefully) by Samsung within 3-5 days and give a code to enter on the Samsung website to purchase a new tv as a replacement. Assuming the replacement is actually in stock, it will be shipped and delivered to my home in 5-7 days. By the time this process is completed, it appears I will be without a replacement for my $2500 set for approximately 2 months which is the amount of time I had it before it died. In 2025, when many companies are able to provide warranty service including replacement within a matter of a few days, this amount of time is ridiculous. Of course, if I wanted to buy a new TV directly from Samsung, it would be in my home within 3-4 days. They’re happy to provide rapid service on new products, but it will take well over a month to replace a TV that’s a lemon since they already have my money. I’m not going to do this, because I don’t believe in cheating the system, but it’s very tempting to order a new tv directly from Samsung and then return it within the allowed 15 day return window. At least I would have a tv in my living room to watch while I’m waiting on the replacement. I’m not upset with the fact the tv failed. These things happen, but as I said Samsung Customer Service is TERRIBLE.

The picture and color quality are outstanding. The no glare is amazing especially when the curtains are open. The only thing is the remote needs redesigning.

The colors are incredible and when the sun gives the screen it stays the same, I love it

I bought this Tv 77” back in November of 2024. Here is May of 2025 and the TV will not power on. I moved the TV to a different outlet and left it to be unplugged for some time and still nothing. I then decided to use this Best Buy app to see about repairs when I saw multiple reviews from customers that were having this same issue in such a short time. This is a huge red flag for me. I’ve had multiple TVs, ranging from all sorts of price ranges, and I’ve never had a TV lose power and not work like this. I still have an LG from 2015 that still works fine. A $2500 TV should be much better than this.

This set offers really deep black along with vibrant colors.It also provides an anti-glare feature and the Samsung sound bar is terrific.

Best tv i've ever owned so far the quality it's amazing and good price

Clear bright picture. Don’t have to close my curtains during the day the watch tv. Hooked up the Samsung q600c soundbar and it’s perfect.

Excellent picture quality. Everything looks great on this tv. The colors pop and its extremely bright.

Love my new home theater setup. Sound and picture quailty is sensational!

Great tv. Great picture and audio with built in speakers.

I bought the Samsung s90 D and it’s working perfect and very beautiful and has amazing sound !