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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 931 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 931 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Personal treat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, clear and sharp, it is everything that I wanted in a new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy is the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this tv beautiful picture and Best Buy is literally the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77 inch OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent picture, is a little heavy for one person to handle specially when mounting on the wall. owned Samsung in the past. will continue to enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are truly please with our purchase. It exceeds our expectations. The picture is very clear and the sound is excellent. Also very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast

    Rated 5 out of 5 stars

    Samsung is the best television hands down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contrast with true black pixels. Color spectrum is awesome and having samsung plus delivers great free channels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Known flaw. Skip this one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV when it works. I had it 4 months and it just stopped turning on. Apparently, this is a very well known flaw with this model. I was very angry. I wish i had been warned. It took weeks for Samsung to send someone out to my house to replace the panel. Ridiculous. You have to go thru manufacturer. Even if you bought the Nest Buy warrenty. So im basically getting a 1 year extended warrenty thru best buy but paying for a 2 year warrenty. Nice. I was able to get it fixed and it works now. But I do not recommend that model since its commong for it to stop working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AMCgirl,

      Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled 77 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good picture quality, good size, value for money,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been great, Picture quality is excellent and it was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung S90 77inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over LED from 5 years ago sharp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were hesitant to buy as thought might be too big. It's good size and has an incredible definition! We are very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bright picture. Clear and precise. I would highly recommend this TV. I have one and 55 inches and 77 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my best TV we have ever purchased. Picture quality is insane!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my tv my living room is not too big so it makes me feel line if I'm in the movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Quality TV the BEST experience with a television I have ever had. It is like having your own theater at home. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, great picture quality, nice size for family TV room. We couldn’t be happier. Geek Squad install was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in the store salesman was very helpful and geek squad did an awesome job installing and explaining the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great TV, has an Incredible Picture. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV great picture quality, sound is great plus the size is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best in Show!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find ANY fault with this TV. My only regret is that I didn't get the slightly larger model! Great in all respects.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung s90d oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from a Samsung Q90. The oled is definitely the way to go. The color and detail is amazing and xbox x is flawless..

    I would recommend this to a friend
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