Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent picture quality, color, and contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). The OLED panel delivers stunning visuals and a phenomenal viewing angle, while the TV's sleek design ensures it looks great in any room. However, some customers have expressed concerns about the TV's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, the picture quality is amazing and the colors are very vibrant, Highly recommended! The photos do not do the tv justice
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Everything looks so much better. The sound is great.
I would recommend this to a friend - Pros mentioned:Color
Samsung 77” is the Way To Go!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love our Samsung 77” OLED Screen paired with a Samsung Sound Bar. The color and sound are amazing. We compared all the top lines and decided that Samsung has done the most with the current technology…we have not been disappointed. Our learning curve has been quick to use the technology at the highest level. We had their techs deliver and set it up, which made it a fast, easy project. Love Best Buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent and the pic quality is superb. Great for gaming and Netflix movie in my opinion
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV Dead in 2 Months – Quality Has Declined
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Just bought a home 3 months ago, and one thing I love to do is watch movies. When the TV was working, the picture quality was good. However, the responsiveness was very slow and clunky, and the UI wasn’t snappy, making it clear that the processing power on such a large TV was subpar. I’ve been a loyal Samsung TV customer for many years—since 2000. This was my first new TV purchase in about five years, and unfortunately, it might be my last from Samsung. I’ve read reviews about declining quality and cheaper components, but I hadn’t experienced it firsthand until now. I purchased this TV in November 2024, and by January 20, 2025, it’s completely dead—no power, no screen, nothing. It’s frustrating to see a once-reliable and quality brand fall off so hard. Samsung built its reputation on quality, but like Toyota, it seems they started cutting corners after reaching the top. Now, I’m stuck figuring out how to return this massive TV to the store. I may switch to LG or Sony next time—Samsung just isn’t what it used to be. And they may have lost a long-time customer who purchased more than 6 TVs from them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RickyShinobi,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung Best Buy Highest Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent OLED 77” Tv Bright Color Realistic Picture with Quality Perfect sound easy to navigate Samsung remote my favorite Price is Tops Best Buy team installation highest standards professional setup delivery staff
I would recommend this to a friend - Pros mentioned:Picture quality
OLED 77”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV. Is incredibly, the quality pictures wooow
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great picture, easy to tune to the preference you want. It’s heavy but looks great mounted to the wall. Now we just need more content that streams 4k so I can take advantage of the picture. One note is the remote is tiny and I feel I will lose it at some point lol.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.77 inches in the bedroom feels like a movie theater. Vibrant colors light up the walls. Great picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung at its best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has exceeded my expectations. The picture is clear and crisp from all angles even with the two windows on either side of the TV. The sound bar added a new dimension and depth to the sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal Clear with all the extras. Perfect for large rooms
I would recommend this to a friend - Pros mentioned:Picture quality
77 inch Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the results. Size, picture, and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Really amazing picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won't be upset with the picture quality. It has a beautiful gloss display, which allows the blacks contents of the picture to pop.
I would recommend this to a friend - Pros mentioned:Picture quality
Another great Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, vivid colors, no loss of color or clarity when watching from my desk at the side of the room.....and it fits perfectly in the available space in our family room.
I would recommend this to a friend - Pros mentioned:Picture quality
S90D 77”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has an absolute stunning picture. Meshes great with my Samsung Dolby atmos soundbar.
I would recommend this to a friend - Pros mentioned:Picture quality
#1 TV to buy on Rtings.com
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! Is currently rated the best TV for the money on Rtings. Fantastic picture and just over half the price of this year’s model.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! I always bought LG TVs and thought I had an amazing TV but I was wrong. Qd OLED are just a amazing experience to watch! I'm really happy with this TV and especially for gaming! Smooth like butter and bright like a star. Love it. Picture don't do them justice.
I would recommend this to a friend - Pros mentioned:Picture quality
A ‘Smart’ TV purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this TV have a phenomenal picture, the sound and ease of remote use make it an enjoyable addition to my home. Perfect fit for a large dining/living room area!
I would recommend this to a friend - Cons mentioned:Reliability
Samsung 77” OLED TV died in first two weeks -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 77” Samsung OLED television stopped working suddenly and the screen went black and dead within two weeks of use. I purchased this television as a Christmas present for my children and was completely disappointed to levels incomprehensible- when it suddenly died while they were watching it. Afterwards I read reviews on the Samsung website and found out this exact television has numerous complaints reporting this exact problem - it simply dies after short usage. Will not ever purchase a Samsung ever again. I have to wait over 10 days for a Best Buy refund to my account before I can shop for a new - different brand television and I am angry and disgusted with both the store and the manufacturer. Good riddance to an awful television and I will definitely read the reviews BEFORE I make another purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JocelynD,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV we have purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a picture that can't be beat!!! We were going to purchase the Samsung TV that was cheaper, but purchased this one because of everything it has. We added a surround sound system, and you can't get anything better. You actually feel like the people on the screen are in the room with you.
I would recommend this to a friend
