Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Buyer Beware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv in November 2024 and it just died. This is way too much to invest in a tv that doesnt last. Apparently there is a known problem with this tv so i agree with others. Quit selling a known lemon. All our tvs and phones are samsung and have been for many years. Depending on the feedback we receive on fixing this expensive jewel we may change brands. Very disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DKIM,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best picture I have ever seen. Blacks are really black and the definition is superb none better.
I would recommend this to a friend - Cons mentioned:Reliability
Worst tv ever made
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products are the worst thing available in the market. This is an expensive tv and it died within 7 months. Samsung customer service is terrible and they are freaking liars. WOULD NEVER BUY ANY SAMSUNG PRODUCT AND NOT RECOMMEND ANYONE. Buyers beware: Visit the below link before even considering buying this product https://www.reddit.com/r/SamsungTV/comments/1guceth/77_s90d_oled_broken_within_90_days/
No, I would not recommend this to a friendBrand response from Samsung
Posted .DisappointedBuyer,
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came super early. Tv is great I game on it and watch movies. Easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV surpassed expectations. Best TV I've owned.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Ultra 77"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV .. very happy with it. Recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Picture quality is amazing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built. Picture quality is amazing. My living room has LOTS of windows, yet I see no glair on the television.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great picture and much better with dark scenes than our older LED TVs. All of our TVs are Samsung, and I haven't seen a reason to change.
I would recommend this to a friend - Pros mentioned:Picture quality
You definitely get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture out there - great for movies, sports. User friendly OS, and app compatibility is wonderful
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv. Picture quality is amazing. Would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean crisp bright view! Very pleased, would highly recommend it
I would recommend this to a friend Samsung 77inch OLED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products. Amazing quality and picture looks crystal clear.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tv with a great picture. We are very satisfied with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Brighter than my existing LG C9. Colors pop and are crisp, and super easy to navigate and setup. Love it!
I would recommend this to a friend just OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok 2024 product, some app download/installation issues (also read about those on various blog and help sites), service ok, installation guys always in a hurry which is a minus.
I would recommend this to a friendBrand response from Samsung
Posted .DavidB,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Best TV out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. This was the best investment we have made. Amazing color and picture.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! Glad we went with that selected television...
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing tv I’ve ever experienced in picture and ease of use and gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Quality is Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality TV at an exceptional price! Can't go wrong with Samsung
I would recommend this to a friend Died just after warranty period. Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV until it died 14 months after purchase. Best Buy said it was out of the 12 monty warranty which it was but I contacted Samsung and they said I had two more days on the warranty. This model is notorious for power supply failures. Samsung sent out a tech to replace boards. No Joy. Totally dead. Samsung is working with me now to replace or reimburse us. I have 6 other Samsung TVs that have all been great. Swapping over to LG for my next one. Samsung customer service has been excellent.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulS,
We appreciate you sharing the details of your power issue and for your patience while waiting for resolution. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
