Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
My new big screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sound. Very happy with the installation. Very helpful and professional.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture perfect…easy set up. Packaged very well…..
I would recommend this to a friend - Pros mentioned:Picture quality
Tv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and clear picture. It has a nice wow factor when watching football.
I would recommend this to a friend - Pros mentioned:Picture quality
Exceptional picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture of any television I’ve ever owned. Would definitely recommend this model.
I would recommend this to a friend - Cons mentioned:Reliability
Samsung has gone from the best to the worst.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my 3rd Samsung TV that has failed. I started with the Samsung 95D; it went dead after 2 weeks. BB was great and sent me a replacement; it also went dead after 2 weeks. I decided to try the 90D and BB was great and replaced TV #2. 4 weeks later, the 90D went dead. That was strike 3; Sansung...you're out!. After purchasing Samsung TVs for 20 years, I am done with them. Something has seriously changed over there. Once again BB was great with their customer service. I decided to go with the Sony Bravia 8 77" and it will be installed next week. Again, I'm done with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelG,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best OLED I’ve had!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a wonderful picture quality for movies and video games!
I would recommend this to a friend - Pros mentioned:Picture quality
RM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect...It show great. We love it. All of the channels come to life.
I would recommend this to a friend - Pros mentioned:Picture quality
Lost power
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cmpletely shut down mid show after a month and a half. Fortunately, it is still within the BestBuy return period. I will have it replaced with a new unit, hopedully it will last this time. I have had multiple Samsung LCD TVs over the years with no issues. Let's see, because I do love the amazing picture quality and size.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
GREAT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing, great picture, the size is perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Sharp looking TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and looks so sharp in our newly renovated family space
I would recommend this to a friend - Pros mentioned:Picture quality
Ger one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research. The picture is out of this world. Nice addition to man cave l'm officially Olympic and football ready!!
I would recommend this to a friend - Pros mentioned:Picture quality
Wont turn on 1.5 Months in
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It happened to me too! Bought this tv at the end of October and now, Mid-December, it wont turn on. I had seen these reviews come in a few weeks ago, hoping it wouldnt happen to us but it did.. luckily we have BestBuy+ and are going to try 1 more time (we were told it might be a batch issue). We also just bought 5 year protection but if it stops working again we may opt for the LG C4… The picture and glare-free viewing (our room is bright and could see glare-free with all curtains open, I know this isn’t the actual glare free model) was the best and we didn’t want to pay more for a different tv we wouldn’t like as much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lily,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s S90D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv particularly the picture. Installation by the Geek Squad went very smoothly.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and great service from Best Buy. Thank you
I would recommend this to a friend 78 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff and knowledgeable. The installation went flawless and the tech explained the procedure and how to use the 77 inch tv. Highly recommend getting the product installed
I would recommend this to a friend- Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a decent price having in mind the huge screen size.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Great picture for only one month
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the TV for the first month. Great picture. However, after one month it would not turn on. Fortunately, Best Buy will be exchanging it with a new one. Hopefully that one will work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RaymondB,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s S90D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Awesome Huge TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, detailed installation instructions. Beautiful TV with amazingvpicture and functions.
I would recommend this to a friend Pairs nicely with Samsung soundbar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to remove the protective plastic from the screen because my kitten enjoys chasing people on the screen.
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I have owned. Picture quality is sublime and sound pretty good too.
I would recommend this to a friend
