Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Samsung 77 S90D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the television picture is good, but I was expecting better picture quality based on all the reviews by so called experts.
I would recommend this to a friend- Pros mentioned:Picture quality
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is great picture sounds awesome installers were nice great price .
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV purchase. Provides a clean and crisp viewing anytime of the day.
I would recommend this to a friend - Cons mentioned:Power supply
The power supply of this model of TV breaks often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.his TV broke after 37 days of using it. Doing some research, it seems this model has a problem with the power supply breaking constantly. DO NOT BUY THIS TV! Also, warning before buying from Best Buy, if they sell you an item that dies after 14 days of purchase, they won't take it back. Oh, unless you gave them more money before the purchase. Terrible business practice. They would rather have unhappy customers that will never come back then satisfied customers who will repeat their business. I've bought a few TVs from Best Buy over the last decade, but no more. Not a good experience with Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MattJ,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
77 inch Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and love 4k looks awesome and would buy again
I would recommend this to a friend - Cons mentioned:Reliability
Bewear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv less then two months ago, woke up this morning to find out the TV won't turn on. No stand by light or anything. Pretty sure the power board is fried, either way, 2 months in on a 2400 tv! Should not be happening...very disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChristopherB,
We’re sorry to hear about the issues you’re experiencing with your Samsung S90D TV. Please allow us the chance to help by arranging a service appointment to resolve the power issues you're encountering.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
- Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV. CLEAR. PERFECT SIZE FOR BIG ROOM. THANK YOU
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing tv. great quality. recommend buying with soundbar!
I would recommend this to a friend Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a best buy open box excellent one. Was completely like new and working perfectly fine! And as for the TV nothing beats a OLED screen capable of handling 120 Hz.
I would recommend this to a friend- Pros mentioned:Picture quality
S90D Series OLED 4K UHD Smart Tizen TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Easy installation. Worth the money.
I would recommend this to a friend - Pros mentioned:Contrast
Great choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anazing tv with a great picture. Amazing contrast.
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best brand I’ve ever owned, with this purchase it makes 4 I now own.
I would recommend this to a friendgreat job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sales associate. He was extremely helpful and offered his expertise on the type of tv she wanted. It's always nice to shop at Best Buy and have the Geek Squad for help.
I would recommend this to a friendBest Buy delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went without a hitch! I received a call from the driver (Christian) that he was about 30 minutes out. The delivery was on time, and Christian was very polite, professional, and helpful! Thank you Christian!
I would recommend this to a friend- Cons mentioned:Reliability
There is a defect with this design / model
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone through 2 different “77 models and both experienced the same issue of not turning on after a few weeks of use. The Best buy warranty I purchased was a waste since they will only refer you to the manufacturer if any issues come up during the first year of ownership. DO NOT BUY THIS TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reviewer,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
So Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase! My kids recommended this TV after looking at reviews and specs. Honestly i could not be more pleased! Samsung is always my go to and i am not disappointed. I have had this for 2 months and always amazed by the visual experience.
I would recommend this to a friendNew purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new 75 inch TV! It was a pleasure working with knowledgeable salesman for the purchase. I bought from Best Buy because of them coming to my home to install. Made this purchase convenient and easy! Thanks!
I would recommend this to a friendNO TITLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 77 inch s90d
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality for a best price. All angles with better picture quality
I would recommend this to a friend - Cons mentioned:Reliability
Bad power board
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We baught this tv and it was amazing, but after a week it died because of the power outage, I got a replacement within a week and after 5 months it died again, this time for no reason, a lot of people online and on reviews state that it is because of the power board and when it first broke the best buy employees told me it was the same issue. It seems the whole issue is just the power board.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
