Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • The image features a large Samsung OLED television screen with a vibrant green background. The screen is prominently displayed in the foreground, capturing the viewer's attention. The Samsung logo is visible on the top left corner of the screen, emphasizing the brand's presence. The television screen is likely showcasing a visually appealing scene or content, highlighting the capabilities of the OLED technology.
  • The image features a large Samsung OLED television, which is known for its high-quality display and vibrant colors. The TV is prominently displayed in the image, showcasing its impressive size and resolution. The Samsung OLED TV is a popular choice for those looking for a high-quality entertainment experience at home.
  • The image features a large Samsung OLED television screen, which is an ultra-high-definition display. The screen is prominently displayed in the image, showcasing its impressive size and resolution. The Samsung OLED television is a top-of-the-line product, known for its vibrant colors, deep blacks, and excellent contrast. This television is designed to provide an immersive viewing experience for users, making it a popular choice for entertainment and gaming enthusiasts.
  • Alt View 15. Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV - Graphite Black.
  • Alt View 13. Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV - Graphite Black.
  • The text on the image reads: USB (5V 0.5A) USB (HDD 5V1A) HDMI 4 3 (eARC) HDMI E 2 MA 1 Manufactured Laboratories controlled under 1H equL ae Dolby.Do underlicensing by zense. Dalby trademaris ls and diect C-elduotsn. Laboratorias Dolby. Images are simulated and for illustration purposes only. No C LAN EX-LINK ANT.
  • Model: 77" S90D OLED What's in the box: 67.7" W TV, Power Cable, User Manual, SolarCell Remote (TM2360E), 38.6" H, 41.7" H, 76.8" W, 123 I x 1.8" D, 14.1" D, 14.4" W x TTVAN DE ETL Dimensions: - (INCHES W x H x D): TV Without Stand: 67.7 x 38.6 x 1.8 - TV With Stand: 67.7 x 41.7 x 14.1 - SAMSUNG Stand Footprint: 14.4 x 12.8 x 14.1 - Stand height not shown in visual Features and specifications subject to change.
  • OLED Technology Discover details you've been missing - even in dark and light scenes.
  • OLED HDR+ Enjoy powerful brightness and rich contrast.
  • Motion Xcelerator Turbo+ is a feature that allows users to play games and content with ultra-smooth motion and virtually no lag or blur. It is sometimes referred to as Motion Xcelerator 144Hz. This feature provides an enhanced gaming experience by reducing motion blur and providing a smoother, more responsive experience.
  • Real Depth Enhancer Experience depth and dimension on screen just like you do in real life.
  • The image features a woman running in a grassy field, with a mountain in the background. The scene is described as a 4K resolution image, which has been upscaled using an AI processor. The image is advertising the capabilities of the Samsung NQ4 Al Gen2 Processor, which can transform content instantly to incredibly sharp 4K resolution. The advertisement emphasizes that the processor utilizes AI-based formulas to achieve this high-quality upscaling.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Which Samsung OLED TV is right for me? video 2 minutes 49 seconds
  • Buying Guide: Samsung OLED TV Lineup video 2 minutes 28 seconds
  • Buying Guide: Samsung Q-Symphony video 2 minutes 24 seconds
  • 5 Reasons to Check Out Samsung AI TVs video 0 minutes 59 seconds
  • Automatically Customized Picture Settings with Samsung AI TVs video 0 minutes 59 seconds
  • AI Sound Optimization with Samsung AI TVs video 0 minutes 56 seconds
  • Enhance Your Picture with Samsung AI TVs video 0 minutes 55 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)

Model:
QN77S90DAFXZA
SKU:
6578065

Customer reviews

Rating 4.1 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 925 reviews

  • Great TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a best buy open box excellent one. Was completely like new and working perfectly fine! And as for the TV nothing beats a OLED screen capable of handling 120 Hz.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Bewear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv less then two months ago, woke up this morning to find out the TV won't turn on. No stand by light or anything. Pretty sure the power board is fried, either way, 2 months in on a 2400 tv! Should not be happening...very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChristopherB,

      We’re sorry to hear about the issues you’re experiencing with your Samsung S90D TV. Please allow us the chance to help by arranging a service appointment to resolve the power issues you're encountering.

      At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      We hope to hear from you soon.

      ~ Samsung Specialist Samsung

  • great job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales associate. He was extremely helpful and offered his expertise on the type of tv she wanted. It's always nice to shop at Best Buy and have the Geek Squad for help.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    GREAT TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV. CLEAR. PERFECT SIZE FOR BIG ROOM. THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    GREAT

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv. great quality. recommend buying with soundbar!

    I would recommend this to a friend

  • NO TITLE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    There is a defect with this design / model

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through 2 different “77 models and both experienced the same issue of not turning on after a few weeks of use. The Best buy warranty I purchased was a waste since they will only refer you to the manufacturer if any issues come up during the first year of ownership. DO NOT BUY THIS TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Reviewer,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Contrast

    Great choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing tv with a great picture. Amazing contrast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    S90D Series OLED 4K UHD Smart Tizen TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Easy installation. Worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Horrible customer service at Best Buy(Cerritos)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but, second week in my wall I lost picture. Very disappointing after paying for it be mounted on the my wall. On top of that tried to return or exchange and I was given a hard time by the Best Buy manager at Cerritos after being told by customer service to take it back for exchange or return.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HugoU,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Best Buy delivery service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went without a hitch! I received a call from the driver (Christian) that he was about 30 minutes out. The delivery was on time, and Christian was very polite, professional, and helpful! Thank you Christian!

    I would recommend this to a friend

  • So Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase! My kids recommended this TV after looking at reviews and specs. Honestly i could not be more pleased! Samsung is always my go to and i am not disappointed. I have had this for 2 months and always amazed by the visual experience.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Bad power board

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We baught this tv and it was amazing, but after a week it died because of the power outage, I got a replacement within a week and after 5 months it died again, this time for no reason, a lot of people online and on reviews state that it is because of the power board and when it first broke the best buy employees told me it was the same issue. It seems the whole issue is just the power board.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • New purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 75 inch TV! It was a pleasure working with knowledgeable salesman for the purchase. I bought from Best Buy because of them coming to my home to install. Made this purchase convenient and easy! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Samsung 77 inch s90d

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for a best price. All angles with better picture quality

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Won’t turn on, do not buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quit working after five months. Even with the Best Buy warranty, they won’t look at it until the Samsung warranty is over. Now we have to wait weeks for a service call. This is a know problem that many people have with this model. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tracy,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Great Picture - Samsung fell short on this one.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 77" Class S90D OLED less than a year ago, and it already suffered a complete power failure. After researching, I discovered this is a known issue that Samsung was aware of, yet they did nothing to proactively fix or alert customers. For such a premium TV, this kind of failure is unacceptable. The picture quality was excellent while it worked, but reliability and customer care matter just as much—and Samsung fell short.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeekRob,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • my exp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovely and nice price, it was not expected from my side that with this price such quality

    I would recommend this to a friend

  • TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, BIG TV, only thing I don't like is the remote control without ch #'s. It's hard to learn to navigate especially for older people!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Will Fail within a year

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has excellent picture but has died within a year. Seems to be a constant problem where it will fail to bring in any power. Don't know why I let the sales guy talk me into this when I knew I should have stuck with LG. Not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JakeL,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

Page 37, Showing 721-740 of 925 reviews
Sponsored

People also viewed

  • Samsung - 83” Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
  • Samsung - 77” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
    Your price for this item is $1,999.99
    The comparable value for this item is $3,499.99
  • Samsung - 77” Class S84D Series 4K OLED Smart Tizen TV
  • Samsung - 77” Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024)
    Your price for this item is $2,747.95
  • Samsung - 75” Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
    Your price for this item is $1,799.99
    The comparable value for this item is $2,599.99