Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent picture quality, color, and contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). The OLED panel delivers stunning visuals and a phenomenal viewing angle, while the TV's sleek design ensures it looks great in any room. However, some customers have expressed concerns about the TV's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
QLED 77” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome TV.. no complaints at all. The picture is Crystal clear, sound quality is on point, and my overall experience with this TV is top-tier!!.
I would recommend this to a friend 77” Samsung OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a huge football fan and there’s no better way to watch other than being at the game live. Love my new 77” Samsung OLED! Thank you Best Buy!
I would recommend this to a friend3 Defective TVs in less then 1 month.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality control by Samsung. Got my first S90D delivered 3 weeks ago and it had the power port loose and 2 small scratches. Got the 2nd replacement TV a week later and mount technician noticed adhesive was coming off. They also gave me a old used remote that was scratched. 3rd TV delivered a week later, same adhesive issue as 2nd TV. Also Samsung Auto Updates TV even if you turn auto update off, they force updates and the brightness of the TV completely changed and got dimmer. Returned and got the LG G4, cant wait for delivery!
No, I would not recommend this to a friendBrand response from Samsung
Posted .GibranS,
It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung 75 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung has incredible picture quality and works well in a dark or light room. We are currently on our 100th Samsung tv through the years and this one is the best.
I would recommend this to a friend - Pros mentioned:Picture quality
S90d QD oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say enough about the quality of this tv. Outstanding picture, processing. The new tizen is excellent. Compared these next to sony and lg woled and this excelled between the 3. Samsung s90d 77" for the win! This quantum dot "qd oled" is the next level from woled.
I would recommend this to a friend - Pros mentioned:Picture quality
Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV… color and picture is great. Sound is okay… we added a sound bar to enhance that. I don’t like the stand that comes with it as it forces us to move the sound bar towards the front of the console. I plan on mounting it to the wall… to fix that.
I would recommend this to a friend - Pros mentioned:Picture quality
Wow Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a beast. It’s crazy clear. Excellent for gaming on my Xbox and PS5. Watching BlueRays / Netflix streaming. Super clear.
I would recommend this to a friend - Pros mentioned:Picture quality
This TV Doesn't Disapoint
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. Picture is beautiful. I used filmmaker Mode movies and I can see the smallest details. Blacks are true blacks. Shout out to Geek Squad (Justin and assistant) prompt arrival connected tv and devices. Connected to Samsung Q 990C surround sound with sattelite back speakers and bass. Amazing sound no wires all over room. So happy.
I would recommend this to a friend - Cons mentioned:Power supply
Power Supply right at end of warranty!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like most of the reviews on here the power supply went out. Luckily it was about 2 weeks before end of warranty just like everyone else. Samsung and the local repair shop that's contacted with them both hate people and hate customer service so it's a blast dealing with threatening texts over the last few weeks from the repair shop saying they are going to cancel my appointment if I don't do whatever they want for the next two weeks. Bless you!
No, I would not recommend this to a friendBrand response from Samsung
Posted .dlowester,
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Love my Samsung OLED
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my purchase. I love the clear sharpness of the picture, whether sitting closer or farther away. I also love the stand that comes with the tv. Samsung's OLED is wirth the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Do NOT buy this!!!! Leaving a 1 star to warn you!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV after doing what I thought was an appropriate amount of research on the best Quality for our money!!! I could not have been more wrong!!! We bought it on December 20 so we had the new TV for the holiday! We ended up not having a TV at all for the holiday!!! It stopped working on day 5, the stand by light would not even on!!! We called best buy and they told us that due to not being able to find our addreess we would have to return it to the closest store! Thos was over an hour away!!! When we arrived at the store we were the 3rd customer to retun the same TV that day!!!!! Do not waste your money!!!! We bought an LG that day and the Best Buy Employees in Bristol, Virginia could not have been better!!! The in store service was a 5 star!!!! I never write reviews but i am writing this one to keep you from making the same mistake that we made!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jessica21,
It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
First Samsung TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent. I’m loving the quality of the display, sound and brightness are stellar. The solar charging remote is great touch too.
I would recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding view , way worth the price , customer service was fantastic at Mansfield location ,advise stay away from cedar hill location very poor service waited for 45 minutes no one bothered to ask to help walked into Mansfield location 10 minutes was helped
I would recommend this to a friend- Cons mentioned:Reliability
Will not power up … 6 months old
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operated just fine for 6 months then never turned on again. Scheduling repair through Samsung. Kicked the associated circuit breaker when it went out. Not a good sign.
I would recommend this to a friendBrand response from Samsung
Posted .0Bass,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very vibrant and bright colors and darks! We love ours!
I would recommend this to a friend - Pros mentioned:Picture quality
77” Samsung is the best tv to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 77” tv has the clearest picture and most vivid colors. I love watching Netflix, Amazon Prime and Peacock in addition to the local television channels. And watching NFL football is my favorite!
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect for a bright room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for our living room. It looks amazing over our fireplace and the colors and picture quality are amazing. The brightness of the TV is amazing for a bright room.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv I’ve owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and honestly the best tv for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung OLED 77"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Very clear, vivid. So far easy to deal with. Went with Sonos soundbar, sub and rears; wireless.
I would recommend this to a friend - Pros mentioned:Picture quality
Geek squad
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture really bright awesome gaming features and picture settings
I would recommend this to a friend
