Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent picture quality, color, and contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). The OLED panel delivers stunning visuals and a phenomenal viewing angle, while the TV's sleek design ensures it looks great in any room. However, some customers have expressed concerns about the TV's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best Buy of the Year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. I’m very happy and impressed with the quality of this TV. It paired well with me Samsung sound bar to created the perfect home theatre feel.
I would recommend this to a friend Amazing pictures quality and sound quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture quality and user-friendly smart features like Samsung OLED Tv and the Gaming Hub.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung OLED For The WIN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. So great, that my parents thought the 77" was too small for the wall, so we're swapping it out for the 83" ! Can't wait. Get this TV and the Q990 sound bar & you might never need to go to the movies again!
I would recommend this to a friend - Pros mentioned:Picture quality
A most-go-to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a must-go-to. The picture is amazing! Rowel and Matt (from Geek Squad) did the installation, and I couldn't be happier with their professional work. Thank you!
I would recommend this to a friend - Pros mentioned:Picture quality
Crystal Clear Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture with great refresh rate for movies and gaming. A really nice TV just under the Samsung flagship model.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung OLED 77"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Very clear, vivid. So far easy to deal with. Went with Sonos soundbar, sub and rears; wireless.
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear that people you may have a crush on May look a little different than you think on this TV. Be careful.
I would recommend this to a friend Great family TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ambience feature doesn’t allow you to use one particular picture and is constantly scrolling. For instance, the one we picked was a fireplace and we wanted that in the background, but it kept scrolling through different things standby or at rest screen can’t be customized and is always some stupid red dots. Quality of the television and the OLED system is incredible.
I would recommend this to a friendBrand response from Samsung
Posted .Kingdrapper,
We appreciate your review of Samsung’s S90D TV. So we can better understand the Ambient Mode issues you’ve described and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very vibrant and bright colors and darks! We love ours!
I would recommend this to a friend - Cons mentioned:Reliability
Will not power up … 6 months old
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operated just fine for 6 months then never turned on again. Scheduling repair through Samsung. Kicked the associated circuit breaker when it went out. Not a good sign.
I would recommend this to a friendBrand response from Samsung
Posted .0Bass,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Geek squad
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture really bright awesome gaming features and picture settings
I would recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding view , way worth the price , customer service was fantastic at Mansfield location ,advise stay away from cedar hill location very poor service waited for 45 minutes no one bothered to ask to help walked into Mansfield location 10 minutes was helped
I would recommend this to a friend- Pros mentioned:Picture quality
We love our new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive picture and sound through a Bose soundbar. Fits perfectly above our fireplace.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv I’ve owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and honestly the best tv for the price.
I would recommend this to a friend - Cons mentioned:Power supply
Power Supply right at end of warranty!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like most of the reviews on here the power supply went out. Luckily it was about 2 weeks before end of warranty just like everyone else. Samsung and the local repair shop that's contacted with them both hate people and hate customer service so it's a blast dealing with threatening texts over the last few weeks from the repair shop saying they are going to cancel my appointment if I don't do whatever they want for the next two weeks. Bless you!
No, I would not recommend this to a friendBrand response from Samsung
Posted .dlowester,
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The blacks and the whites and all of the color just pops off the screen!
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, fantastic resolution, color very good
I would recommend this to a friend Love this
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE IT!! It’s a wonderful television to get!!!!
I would recommend this to a friend- Pros mentioned:Oled quality
TV won’t turn on
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV on September 9th 2025, TV went off on December 22nd 2025 and won’t turn on again. TV is still under warranty so I have scheduled repair with Samsung. Picture quality is awesome though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TDAve,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Outstanding Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research we decided on the 77 inch Samsung. It does bot disappoint with the amazing color and picture quality.
I would recommend this to a friend
