Customer Ratings & Reviews

Awesome product! Love it! The fit was perfect and so easy to install.

Absolutely love the quality, everything about this tv is great. Pair it with atmos speakers and it’s an in home theater!

I’ve only had this 77 inch paperweight for 4 months and it won’t turn on. Instead of dealing with the geek squad, Best Buy sent me to Samsung for service. Knowing what I know now about the hunk of garbage, I would never have bought it. Do yourself a favor and stay away from this tv.

Absoltely love this TV. Very SHARP and CRYSTAL CLEAR picture. Can't go wrong with Samsung brand. Arrived on time as promised.

TV was open box purchase, I believed since this is a country-wide store you’d get better product than Facebook marketplace. However, in this case I was very very wrong. I took the bestbuy team at the store over an hour to get us the right tv even after the app said our purchase was ready for pick up. Then, the tv was wrapped in bubble wrap with serveral punctures on the wrapping. No box was given, no stand for the tv nor delivery was offered. After that, when we got home, we found out that they had given us the wrong power cord to even turn on the tv. After further inspections, we found that the screen was severely damaged with scratches, blemishes and separation from the top layer of the screen to the LED’s. The were several dents, the worst one is at the bottom right corner where it shows separation of the main front screen panel from the back of it. I tried to reach out to customer support but it’s outsourced to god knows where so it was ineffective and a waste of customers time. They didn’t want to help at all and basically only said that it was my problem because it was an open box purchase. Again you’d expect better products, even from openbox, from an established well known electronics store. I believe facebook marketplace would have been a better option, at least I would have been able to turn it on and inspect it before purchasing it (probably with a stand, correct power cord and a box). I have bought products from BestBuy since I was a young adult so i was really disappointed.

I recently upgraded to the Samsung S90D 77" OLED TV, and it’s been an incredible experience so far. This TV strikes a great balance between cutting-edge performance and sleek design. Picture Quality The QD-OLED panel delivers stunning visuals. Colors are vibrant, blacks are truly deep, and the contrast is exceptional. Whether I’m watching movies, sports, or gaming, the clarity and richness of the image are consistently impressive—even in brighter rooms. Smart Features The Tizen OS is packed with apps and features, including cloud gaming and voice control. It’s not the fastest interface out there, but it’s intuitive and gets the job done. I do wish it supported Dolby Vision, but HDR10+ still looks fantastic. Sound & Design The built-in speakers are decent, but I paired it with a soundbar for a more immersive experience. The TV itself looks sleek and modern, with a slim profile and a sturdy pedestal stand that fits well in my setup. Minor Drawbacks • No Dolby Vision support • Tizen OS can be a bit sluggish at times • No ATSC 3.0 tuner for future-proofing over-the-air broadcasts Verdict If you’re looking for a premium OLED experience without going all the way to flagship pricing, the Samsung S90D 77" is a fantastic choice. It’s perfect for movie lovers, gamers, and anyone who wants top-tier visuals in a stylish package.

We purchased our Samsung TV about two months ago and have been impressed with all of its features.

We bought a new Samsung 77” TV to complete our video room. We considered an 85” version, but decided the 77” model would feel more balanced. Good service with free delivery and sales event savings.

Great TV glad of my decision. Had so many options but this review was the best bang for buck. I'm happy I went with it, and I have no regrets

I love this tv. I was able to get it on a sale and it is worth the money.

Looks fantastic. Best value OLED TV on the market right now. Incredibly bright over my previous LG B2. Better value than the G4 and A95L.

Bought this TV in November 29, 2024. Looked and worked great until…. On February 1st, 2025, the TV would not turn on. Did several of the troubleshooting checks and ended up having to go through the Samsung Warranty. I did not buy the Best Buy service warranty. Anyway, Samsung initially indicated they need a month to come out to look at it. Not 100% sure what the issue is but pretty sucky for a new TV to go out after 2 months.

Purchased this tv in November of 2024 and as of today it will not power on!!! Very disappointed on such an expensive set! Plus it’s college football bowl season!!!!!!

Absolutely love it! It’s big upgrade from a regular LED tv. OLED is something else entirely!

I purchased the tv within a month we had to have it repaired. New part installed. Next day same problem now we are waiting for repair service again! Do not purchase the tv! Constantly resetting

TV broke within the first 90 days. If it worked, im sure it would be great but, the picture quality is the worst ive ever seen. Its just black. It's so black, that it looks like a black hole i just threw my wallet into.

Repaired 2x/2 months. The 1 in store even broke 3x

The Samsung 77"S90D has bad colors. It seems to be dominated by blue colors. I tested the TV with Samsung support and sent them photos. They were not able to fix it. Also, the TV sound is terrible, but the Sonos Arc sound was acceptable. I have attached sample photos of my new TV and the same movie photos of my 16 years old Samsung TV.

Bad Best Buy experience Denied price matching online

TV is really nice and has a great picture. As others have mentioned it has really great contrast and you can see the picture from anywhere. Whether you are directly in front of the TV or on the side it really does look great. No distortion or glare really at all. I have this in my main living area with several windows and this TV does better than the QLED Hisense I returned. Virtually no glare from lights or windows when its bright outside. Football games in 4K are awesome as well as Netflix and any streaming you do. it upscales the image really good and had great contrast with virtually no halo around images. One gripe I have is when the TV is first turned on it automatically goes to the Samsung Homepage. I prefer to use Apple TV because I like the remote and interface better, but It would be nice if it would automatically go to the HDMI port that was used previously and not the homepage. Also regarding Apple TV with this TV. I thought the TV was having the black screen thing happen as it was just randomly turning off/on by itself. However it was my Apple TV and it needed to be re-set. Read up on it, unplugged everything for 30 sec and reattached it all (including both sides of the HDMI cords) and it was back to normal. Scared me for a second as these TV's have a tendency for the electronic boards to go out. The TV is very heavy and super thin so if you mount it you will need some help. I would recommend putting on some vinyl gloves to reduce the smudges from the oils on your hands also. I had to re-mount the TV lower and had already removed the protective plastic so wiping the screen off was a pain. I've had the TV for a few weeks and really like it. I was nervous about the possibility of the board going out, but with the BestBuy deal for $50 and getting 60 days to return i thought it was worth the price to try it.