Customers value the excellent picture quality, color, and contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). The OLED panel delivers stunning visuals and a phenomenal viewing angle, while the TV's sleek design ensures it looks great in any room. However, some customers have expressed concerns about the TV's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 920 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
77 S90D
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent 77 Qd Oled. I also own the 77 S90C. This one is slightly better.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Power Board Issue
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Power board went out 3 times within one year of owning the tv. I was lucky enough that the 3rd time it went out a few days before my warranty. I immediately got a refund and told them to come get their TV back. Beautiful picture and all, but this will be last ever Samsung purchase ever.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Chelly,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Cons mentioned:
Reliability
Rated 1 out of 5 stars
DK w/faulty SAMSUNG 77"TV;bad salesman/bad service
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a 77" QLED 11/12/24. picture great until black screen on 01/17/25 (72 hrs post return date). Best Buy no help. SAMSUNG serviced on 02/05/25 confirmed bad power board. PB on backorder no eta. Paid for extended warranty. Samsung will not replace and no est for repair. paid $2499.99 for a black screen laying on my guest bed. do not buy!!!!
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
DanK,
We appreciate you sharing the details of your power issue and for your patience while waiting for replacement parts to arrive. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
The TV is the best!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is the best TV that we have bought. My family is very happy!!
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV with perfect brightness and color! Super fast interface
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Man cave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV beautiful picture for watching football
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Tv and good value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV - the best viewing experience I’ve seen so far!
I would recommend this to a friend
Rated 5 out of 5 stars
Masterpiece Theater at its Best!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you watch 1 television the year make it the Samsung 77" OLED TV
Critics agree The Samsung 77" OLED TV is a Masterpiece
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Trash
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had this 77 inch paperweight for 4 months and it won’t turn on. Instead of dealing with the geek squad, Best Buy sent me to Samsung for service. Knowing what I know now about the hunk of garbage, I would never have bought it. Do yourself a favor and stay away from this tv.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
KevinR,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Peeeeeerct fit for our home
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product! Love it! The fit was perfect and so easy to install.
I would recommend this to a friend
Rated 2 out of 5 stars
Bad power supply
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv has beatiful color but power supply keeps going bad
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
AlexandraJ,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 5 out of 5 stars
Awesome tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love the quality, everything about this tv is great. Pair it with atmos speakers and it’s an in home theater!
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible Purchase, 0 stars if possible
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV was open box purchase, I believed since this is a country-wide store you’d get better product than Facebook marketplace. However, in this case I was very very wrong. I took the bestbuy team at the store over an hour to get us the right tv even after the app said our purchase was ready for pick up. Then, the tv was wrapped in bubble wrap with serveral punctures on the wrapping. No box was given, no stand for the tv nor delivery was offered. After that, when we got home, we found out that they had given us the wrong power cord to even turn on the tv. After further inspections, we found that the screen was severely damaged with scratches, blemishes and separation from the top layer of the screen to the LED’s. The were several dents, the worst one is at the bottom right corner where it shows separation of the main front screen panel from the back of it.
I tried to reach out to customer support but it’s outsourced to god knows where so it was ineffective and a waste of customers time. They didn’t want to help at all and basically only said that it was my problem because it was an open box purchase. Again you’d expect better products, even from openbox, from an established well known electronics store. I believe facebook marketplace would have been a better option, at least I would have been able to turn it on and inspect it before purchasing it (probably with a stand, correct power cord and a box). I have bought products from BestBuy since I was a young adult so i was really disappointed.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
GuillermoU,
We appreciate you sharing your experience with Samsung’s S90D TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Best TV EVER
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absoltely love this TV. Very SHARP and CRYSTAL CLEAR picture. Can't go wrong with Samsung brand. Arrived on time as promised.
I would recommend this to a friend
Rated 5 out of 5 stars
Found the right size and Samsung quality!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought a new Samsung 77” TV to complete our video room. We considered an 85” version, but decided the 77” model would feel more balanced. Good service with free delivery and sales event savings.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung OLED
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased our Samsung TV about two months ago and have been impressed with all of its features.
I would recommend this to a friend
Rated 5 out of 5 stars
S90 D
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV glad of my decision. Had so many options but this review was the best bang for buck. I'm happy I went with it, and I have no regrets
I would recommend this to a friend
Rated 5 out of 5 stars
Extremely bright, good value.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks fantastic. Best value OLED TV on the market right now. Incredibly bright over my previous LG B2. Better value than the G4 and A95L.
I would recommend this to a friend
Pros mentioned:
Color, Contrast, Oled quality
Rated 4 out of 5 stars
New TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently upgraded to the Samsung S90D 77" OLED TV, and it’s been an incredible experience so far. This TV strikes a great balance between cutting-edge performance and sleek design.
Picture Quality
The QD-OLED panel delivers stunning visuals. Colors are vibrant, blacks are truly deep, and the contrast is exceptional. Whether I’m watching movies, sports, or gaming, the clarity and richness of the image are consistently impressive—even in brighter rooms.
Smart Features
The Tizen OS is packed with apps and features, including cloud gaming and voice control. It’s not the fastest interface out there, but it’s intuitive and gets the job done. I do wish it supported Dolby Vision, but HDR10+ still looks fantastic.
Sound & Design
The built-in speakers are decent, but I paired it with a soundbar for a more immersive experience. The TV itself looks sleek and modern, with a slim profile and a sturdy pedestal stand that fits well in my setup.
Minor Drawbacks
• No Dolby Vision support
• Tizen OS can be a bit sluggish at times
• No ATSC 3.0 tuner for future-proofing over-the-air broadcasts
Verdict
If you’re looking for a premium OLED experience without going all the way to flagship pricing, the Samsung S90D 77" is a fantastic choice. It’s perfect for movie lovers, gamers, and anyone who wants top-tier visuals in a stylish package.
I would recommend this to a friend
Rated 1 out of 5 stars
Beautiful TV but crappy parts and service
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this TV in November 29, 2024. Looked and worked great until….
On February 1st, 2025, the TV would not turn on. Did several of the troubleshooting checks and ended up having to go through the Samsung Warranty. I did not buy the Best Buy service warranty. Anyway, Samsung initially indicated they need a month to come out to look at it. Not 100% sure what the issue is but pretty sucky for a new TV to go out after 2 months.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Koondee,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.