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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 896 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the excellent picture quality, color, and contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). The OLED panel delivers stunning visuals and a phenomenal viewing angle, while the TV's sleek design ensures it looks great in any room. However, some customers have expressed concerns about the TV's reliability and power supply. A few customers also noted that the TV is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 896 reviews
  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Meets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent and meets expectations for the cost. The off angle viewing is good as well. I am very happy to have upgraded and chosen the Samsung OLED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture, a little heavy but mountable. we found that with fiber you need to have the newer TV's in order to

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Arrived damaged due to handling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen these in action and they have a pretty incredible picture. Very bright very colorful in the right size, 55, 65 and 77 inch. Unfortunately I never got to experience it personally because my TV was delivered broken. The geek squad guys put the TV in the back of their delivery vehicle with the plastic stand attached to the TV. Driving over speed bumps and all over town until they got to me. Of course, by the time they got to me, the stand was destroyed, and the panel was scratched. I’ve had three Items delivered completely damaged. Two tv’s and a TV stand that was also broken. I do not think they take good care of the items that they are handling. We saw on the doorbell cam the guy just dropped it on the ground and when we open the box, the panel is separated on one of them. Pretty disappointed with geek squad delivery system. I don’t get a good feeling that they really care about what they’re handling. These TVs are expensive and they’re delicate And these guys don’t seem to care. I have had good experiences with geek squad as well though.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing qualiyy and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for an awesome tv this is it! Its fast, responsive, gorgous display. It has appletv built in and a stunning display sith true blacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning OLED display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first OLED and what a screen pop! My room is mainly dark but sometimes in the day it gets bright. No issues with this as the TV can handle it well. Using it for my ps5 and love some of the gaming specific settings. Has this aim assist feature which keeps ur aim centered on the screen! Love it. The screen is also super thin and with a low profile TV mount is quite flush to the wall. Had some challenges with logging into Samsung smarting but just soft reset the TV by disconnecting from mains for a few minutes and all worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV of 2024 (vs. S95D, G4, A95L)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best (OLED) TV of 2024 Vs. 95D - the Matte Finish Kills the S95D. Was going to buy the S95D, but the matte finish kills the OLED Blacks with any light source. The light is diffused, a larger area becomes grey, no deep blacks. - S90D has better Picture Quality, Glossy Finish is the way to go. - One Connect Box of S95D - Stay Away. My previous TV used to restart because of how hot the one connect box gets. S95D is too small to effectively sink the heat. It also slows down gaming (PS5, etc.) Vs. G4 - WOLED old Tech, Boring Colors. - S90D's QD-OLED is much better for Color Volume, Color Gamut. Very vibrant Colors. G4's WOLED is old tech. S90D's QD-OLED is the future. Do not by G4's WOLED. - Picture Upscaling might be slightly better with G4 if you watch anything 720p or so - but in 2024, if you are still wathing 720p, do not buy any of those TVs. For 1080p or 4K, No Difference, whatsoever, except the very boring colors of G4. Vs. A95L - Too slow. Too expensive. - If you do any gaming, you already know this TV sucks for it. S90D is the fastest. - Picture Upscaling might be slightly better with A95L if you watch anything 720p or so - but in 2024, if you are still wathing 720p, do not buy any of those TVs. For 1080p or 4K, No Difference, whatsoever, except the very high price tag of A95L along with its gaming vs. limitations. Bought 77' S90D: very happy so far. Best TV of 2024 (RTings.com is right). Period.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 77". S90 D. OLEd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv, shows good picture. The refresh rate is not as fast. But it does show a HD QUILTY. The gameing quilty shows well. the price is a bit higher. But its a good tv. Not sure how it shows a live local sporting event yet. The local tv stations shows about the same as my UHD CRYSTAL , 4K ,tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Totally recommend, exceptional TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only give 5 stars to this TV. The best TV that I have ever owned. Super bright, sharp and clear image, fast menu, I honestly couldn't find any cons to this TV. It took me months of comparing with other TV models, checking how they did in different tests, super happy with the purchase, if you pair it with a Samsung sound bar, the Q symphony does a great job of sending the best sound to your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Excellant contrast and bright colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Samsung UHD 75” LED TV with this S90D 77” OLED TV. The picture quality is superb. TV as such looks very sleek. The screen also is far less reflective making the hanging lights i. Front almost unnoticeable on the screen. Sound could be better, But i use a bose sound bar. In combination, it is an experience in itself watching a movie. The picture has no distortion even watching from 130 degrees angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Outstanding, but some reliability issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, the picture is amazing. I did have two separate power supplies blow a fuse after less than two months of use each, but they were covered by the Samsung warranty. After the latest replacement, an “upgraded” power supply was installed and it’s lasted to the three month mark

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research I decided on the Samsung S90D 77". It was delivered and setup and I couldn't be happier with it. The picture is the best I've ever seen. The blacks are really black and the colors pop. The 2024 Tizen OS is very easy to use, although it is a bit crowded. It has a setting to reopen the last APP used when you turned it off, this saves time. Adding a new APP is easy and you can place APPs in any order you need. The only TVs I've used in the last 25 years have ALL been Samsung and this one did not let me down. The best TV ever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for movies and gaming. The built in user interface is very easy to use with all the apps able to be downloaded to the tv. Games run fantastic on the TV weather it's a console game or a PC connected. Movies and shoes have great colors and motion is smooth. Combine it with a Samsung soundbar and your all set. Great TV 1 year and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    On my second tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is incredible but after 3 weeks of use would not turn on. I returned and I'm on my second tv. I'm trying to be optimistic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Great picture, bad UI, Bad QC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was great while it lasted, died in 20 days, power board failure happened suddenly. Samsung itself offers a warranty for repair, but dont have authorized repair technicians in my area so they offered to replace the unit for a "scheduled" time almost 3 weeks out...im going to have best buy replace it in a week instead. Im probably going to go with a LG instead though cause a new unit will likely come with a power board that will fail as well, there is an updated power board that repair technicians will replace the dead ones with that appears to fail less, but with no technicians in my area, i fear ill be sucked into a death loop replacing this thing. Just get the LG and its dumb remote, at least it wont fail at the rate od these things.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Parr,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Man Cave TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a retired Army Veteran, I must say the picture on this 77" is awesome, and the features of this TV is super awesome. The clarity is unmatched. The other day I was watching football and the picture was so clear, I thought the pass was coming to me. This TV is a must get if you uave a Man Cave. I caught my wife in my room watching tv on my 77". Love my TV.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Best Buy no help with bricked TV 16 day old TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quit powering on 16 days after delivery and install by Best Buy. Best Buy was absolutely no help In resolving bricked TV when contacted. All they would say is I should have purchased their extended warranty which I was not even offered. Samsung did respond and repair TV under their 1 year warranty, Best Buy did not even mention Samsung Warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great TV, great picture and sound, but concerned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this TV has a fantastic picture and great sound output; it also crapped out after just a month. As in glitched and turned off mid-show, and would not power back on. Best Buy promptly replaced it as we were well within our return/exchange period, and we’ll set up the new TV today. Hopefully this was just a one-off but we’ll see.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ThomasW,

      It’s unfortunate to hear that your experience with Samsung’s S90D TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having to deal with the inconvenience of an exchange.

      Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Five star review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV from Best Buy, and the entire experience was smooth and stress-free. The staff was knowledgeable and friendly, helping me compare models and find the perfect size and features for my space and budget. They answered all my questions about smart TV options, picture quality, and warranty plans without being pushy. Checkout was quick, and I appreciated the price match guarantee—it gave me peace of mind knowing I was getting a great deal. Delivery was prompt. Overall, I’m super happy with my purchase and would definitely recommend Best Buy to anyone looking for a new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not quite as good as I expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and the blacks look as expected. Game mode is a waste as it makes everything look so fake and blue. It seems to have issues with upscaling images as the picture has pixelation issues around the edges of objects on older content. It also weighs about 80 lbs, so make sure you have two people to mount it on the wall if that's your route.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Midnight,

      We appreciate your thoughts on the picture quality of Samsung’s S90D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks and sounds great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect working order - sounds and looks phenomenal. Only small issue - I am used to a plastic covering/screen protectant that peels off... there was none and the screen itself has very minor scratches, likely from delivery. The scratches are not visible when viewing, but still something of note.

    I would recommend this to a friend