Customer Ratings & Reviews
- Model:
- QN77S95CAFXZA
- SKU:
- 6532680
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality, vibrant colors, and impressive HDR performance of the 77" Class S95C OLED 4K UHD Smart Tizen TV (2023). Many appreciate the ease of use and sleek design. While some find the price high, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Worth the money. The Picture is superb,!
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Much more to learn about it, but will be fun learning.
I would recommend this to a friendTrain your installers especially sub-contractors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television. Will enjoy it for a long time
I would recommend this to a friendVoice & lips don’t sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still can’t get lips and to sync….. Nobody seems able to fix it. After spending $6500.00, you would think it would all work,
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jron,
We appreciate your feedback on the lip sync issues you’re experiencing with your S95C TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay.
Our 2023 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through.
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting, and a Support agent will gladly assist you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~Samsung Advisor
Incredible TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv colors are incredible and the brightness is insane. LOVE this tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Best tv but service at Best buy Gilroy is not plea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Good picture quality. I enjoy watching with family. Best tv i ever had. But my experience with associate,employees and customer service is the worst. I bought a open box and lots of missing pieces. They promise me to build the stand but they just deliver the tv in my front door. I need to deal with a lot of senarios to get the tv set up. I spend and ordered other parts to get the tv work which in the first place it should been included.
I would recommend this to a friend Didn’t last 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looked good, the smart hub worked well, I love the remote. Unfortunately after a few months the tv stop working, I could hear audio but the video didn’t work, just showed a black screen. It’s under warranty but my case with Samsung support is a month old and after multiple in-home service calls, there’s still no resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ThaFinger,
We’re sorry to hear that your customer service experience was not up to standards. We want to make this right for you and ask that you reach us again for further assistance with troubleshooting or setting up a warranty service appointment.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Picture doesn't match price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv performance doesn't match the price I thought the picture would be much better according to the reviews they're not true
No, I would not recommend this to a friendBrand response from Samsung
Posted .Works,
Thank you for sharing your thoughts on the picture quality of your S95C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
never again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is beautiful, HOWEVER!! Quality is terrible the tv broke down on me TWICE with less than a yr and a half frist time was the screen went purple/pink. Best Buy was awesome they replaced the screen. It worked for a few months. Then again went down. Called Samsung. TERRIBLE SERVICE on their part took about 2 months before the tv was fully swapped out for another one.
No, I would not recommend this to a friendMr martin j
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very disappointing. I expected more. I’ve been an LG owner all my life had I known s95c didnt have Dolby Vision. I wouldn’t have purchased it sometimes when I’m watching the TV it flickers black it happens on the bottom right corner. works good with alexa one connect box works OK the remote works easy but very small not backlit 
No, I would not recommend this to a friendBrand response from Samsung
Posted .Martin,
I'm sorry to hear of the confusion regarding the S95C TV's specifications, and we appreciate your thoughts on the image quality. To ensure you’ve got the latest image updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
If your screen is flickering, please try changing the dimming features of your TV by adjusting some of the energy efficiency features designed to reduce power consumption. The ECO sensor automatically adjusts the brightness level of the TV according to the ambient light level. If the ECO Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness. You can also disable these features for steady brightness setting.
You can adjust Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to: Menu > Settings > All Settings > General & Privacy > Power and Energy Saving.
You can also go to: Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer to manually adjust contrast.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
BestBuy: Good Customer Service. ( Defective item).
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective display when received. Black 1 1/2” patch at lower right corner 1/2” from frame’s edge. Reported to BBCS. Scheduled.: Remove and replace with new on Sept. 2. More problems in operation. Also, S95C is not operating. Unit cycling on and off. Geek squad assistance suspects, main PCB malfunction. Stuck in screen optimizer mode. Cycles power for 10 minutes.. chronic.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Broken,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
FIRM.WARE NERF STRIKE AGAIN.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consider yourself warned. If you have this tv and you haven’t updated the firm.ware to 1123, consider yourself lucky. 1123 nerfed sdr brightness, unless you have your brightness slider maxed out. Peak brightness on high only works when the brightness slider is anywhere between 48-50 which is super bright. Once you set it to 47 or lower it becomes dim just like any other oled. No in between thanks to the updat.e. I thought samsung learned their lesson from the huge backlash they endured due to their broken firm.Ware upda.tes last year. I guess I was wrong. They picked up right where they left off!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony,
It's unfortunate to hear you're not having the same great experience that the majority of our customers report having. Our engineers tried to replicate your usage scenario in our lab but were unable to reproduce these issues. So that we can know more of the details and provide solutions, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We look forward to hearing from you!
~ Samsung Specialist
- Pros mentioned:Color, Design, Picture quality
Once you go qd-oled you never will go back
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit incant stand samung tvs … but anweird pop noise on all 3 lg g3 i bought annoyed me so much that i wanted to try this qd oled tech… and its amazing … the tech is perfect .. screen uniformity , colors its seeiously amazing … i still really dont rpefer samsung tvs .. for example if lg had this tech or when the new sony comes out i would tathee have either of those .. but the samung s95c gets 5 stars mainly for their tech .. i use an apple tv so i really dont mind the terrible operating system .. the no dby vision thing is such an annoying thing but the panel technis so great you forget about that in a matter of days .. its the same feeling i had when lg made oled and i thoight about switching .. i didnt like lg but the tech was so superior i still bought one now years later lg has mastered woled but unfortunately samsung display has created a superior tech.. the sony a95l might end up being the best tv of the year but the samusng s95c is still awesome .. i love the design , the stand feels very nice , and the picture is unbelievable .. give qd oled a try you will see the difference .. lg beeds to adopt this gor their flagship model
I would recommend this to a friend Won’t deliver my TV after charging me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivery has the worst customer service out of any service industry in the lower 48. Absolute crap. .
No, I would not recommend this to a friendDead remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen, remote dies quickly. Cannot navigate , must move streaming device to HDMI 1 in order to use that device’s remote
No, I would not recommend this to a friendShuts down on its own
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV shuts down several times a day for no reason. Sometimes 3 times while watching a movie. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaveG,
DaveG,
It’s unfortunate to hear your S95C TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not like in the store. Just the same as our old TV with bigger price tag. Would return and not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TonyA,
It’s unfortunate to hear that your S95C TV’s image quality is not meeting your expectations. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Absolute Game changer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the 77G2 and 55S95B from last year, i was suprised with how well the S95B is. Finally an oled that is a true combo of an lcd and oled. Having had many tv's including A80J, X950H and the CX, i was always a bit dissapointed with the brightness of oled and the ABL. The QD oled technology is more a revolution than an evolution in display tech. The G2 is also great, but does not come close in (sustained) HDR brightness and the G2 gets a big hit in SDR gaming in brightness like on the Switch. This all does not happen with the S95B or S95C. With that said, the S95C is on a few levels a step up from the S95B and in my opinion the pinnacle of the best tv of this time and probably years to come. Improvements over S95B: + HDR tone mapping + HDR gets much brighter + Game mode much brighter / more advanced + Improved colors like skin tone The best new feature is the HDR tone mapping. This is what i was waiting for and seperated the S95B from the S95C. On the S95B in HDR movies, i had to use contrast enhancer sometimes on low. The contrast enhancer can now be fully ignored and shouldn't be used in any mode. Colors are more vibrant and the brightness is truly next level. It is important to know how to setup and use the settings for the best picture, like how to enable BT2020 in HDR to make fully use of the QD color volume and disabling all energy saving settings. So is the S95C worth the price premium at the moment and better than the S95B. Yes, to me it is. I see the S95B more of an introduction in QD oled tech and the S95C as the finalized product. If you are not in a hurry, then wait for black friday and pick up the S95C instead of the S95B.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Steven,
It’s great to hear Samsung’s S95C OLED has exceeded your expectations! With High Dynamic Range (HDR), your favorite content leaps off the screen with unimaginable detail and color. Quantum HDR OLED+ further expands the dynamic range, making it possible to go from deep black to crisp white all with a wider spectrum of cinematic colors. And with HDR10+ that adjusts the dynamic range scene-by-scene to optimize the picture, the director’s vision comes alive on the screen.
If there’s ever anything we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Color
Amazing TV! 77 Inch is worth every penny.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic TV. Bright enough for most living rooms. Very very colorful. Get it delivered and wall mounted because it's very thin. Worth every penny. You don't know what your missing until you spend a few hours with QD-Oled.
I would recommend this to a friend - Pros mentioned:Picture quality
All around phenomenal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous picture, great for filling any room. Spectacular to watch anything on and even better for gaming!!
I would recommend this to a friend
