Customer Ratings & Reviews

About a month with this TV and we really like it picture is amazing quality.

Great TV , we love it, clear picture , like going to the movies

so far so good. great picture and no issues. Love the glare free screen.

I purchased this TV less than 2 months ago and it already failed and will not power on. I’ve since looked up this issue and apparently it is an ongoing problem with this set’s power supply component’s and Samsung TV’s generally. It’s still within the manufacturer’s warranty, but Samsung won’t attempt to troubleshoot or repair if the TV is still mounted to the wall, which is a big problem because it’s a 77” TV, which I can’t dismount myself. I had paid BestBuy to have GeekSquad deliver and mount the TV when I bought it, and now they won’t do anything to help me get the TV down so I can have it repaired or replaced by the manufacturer (BestBuy won’t accept returns after 15 days). So I paid BestBuy almost $4000 for a defective TV, plus money to mount it on the wall, and their only remedy is for me to pay and additional $250 to dismount the TV so it can be repaired or replaced… and then pay AGAIN to mount the replacement. I won’t spend another dime at BestBuy after this and I recommend that you don’t either. If you buy this TV, in two months you’ll be in this position yourself. Also the audio quality on this TV is horrible, so don’t purchase unless you intend to pair with surround sound or a sound bar.

TV was great but quit working after 1 month. Unfortunately it will not turn on and am awaiting “repair”

Beautiful color! A great size for our living room. SO happy with this purchase!

Great picture, no lag and the new anti-glare screen coating work great even in high light areas.

This is an awesome TV! Great colors and zero glare.

The picture quality of this TV is unmatched and gaming is unreal the colors just pop off the screen. This is by far the best TV I've ever purchased a keeper.

Service was great. Salesman was very knowledgeable and not pushy. The gentlemen who came to do the install were also very knowledgeable and very professional and friendly

Just got it hung up and it looks amazing! NO GLARE on this tv and we have windows across our room.

For its price, I expected much better quality. Sometimes it is so murky, I wonder if it is a faulty tv. What I saw in the store is not the same as what I am seeing here.

Great TV looks great. Great picture good size fits perfect

Best tv ever. Samsung always made great products. This one is another one.

This tv is great I would recommend to all my friends the speakers are ok as i dont use a sound bar

I had 2 of these tvs completely fail on me. One within the first week and the other around 4 months. I will never buy a tv with one connect again without serious research into whether or not they've solved the issues. Best buy and geek squad were great. Samsung customer service was an absolute nightmare.

Great tv excellent service at Best Buy I would highly recommend you buy your electronics from them nice people who care about the customer service is what you can expect.

Tv is great. No complaints there. But the free gift (Gamepass code) does not work ive tried over and over. Nothing works. I email customer support and got no returned answers. I think this is a Best Buy issue. This is not the first time somethings similar has happened to me from Best buy. Among other things. I recommend the TV. Just don't get it from Best Buy

Picture is top notch and the anti reflective screen is next level. This is the best TV on the market.

Great TV picture BUT I could not turn it on after about a week unless I powered it down for a few minutes. As time went on, it would not turn on more often. I finally gave up before my return window ended and took it back. Samsung: You really have an issue here that needs attention. Apparently there are several Samsung models with similar issues.