Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the TV's picture quality, glare reduction, and sleek design. Many customers highlight the outstanding picture quality and the effectiveness of the anti-glare technology. However, some customers have reported concerns regarding the TV's reliability. A few customers also noted the product's high price point.
This summary was generated by AI based on customer reviews.
Beautiful TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fantastic and the quality is amazing. We got it at the BB outlet and was an amazing buy.
I would recommend this to a friend- Pros mentioned:Glare reduction
No Glare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. We have can-lights and no glare! Super happy.
I would recommend this to a friend Do Not Buy This TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV ever. I wouldn't recommend it nor Best Buy to my worst enemy. The brightness and contrast will NOT stay adjusted, making it flip back to super bright every few minutes. I can't make the TV stay in my picture mode of choice either. I would only recommend the Samsung - 77” Class S95D Series OLED 4K to someone who aspires to go blind from a television with no adjustments accessible for those with vision disabilities. I have narrow angle glaucoma and risk going blind from bright flashing lights. (FYI: I did ask the salesperson before we purchased this whether the brightness was adjustable on this television. He assured us it was.) We also had extremely poor customer service when the television was installed. The installer repeatedly ignored my request to install the wall mount lower, since I have neck problems. After he finished the install, he sat in a nearby chair, looked at the screen and said, "That's perfect." "You're not as short as I am," I replied. I felt bullied by the time he and his assistance left. If you have any physical disabilities, please note: No one at this store is going to help you. You are on your own. There's no manual for the TV provided. The techs won't stay to help set it up. No one will answer the phone if you call Best Buy and, if they do, no manager will call you back. If I could give 10 minus stars, I would. If I could return this tomorrow for a full refund, I would happily do so.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DisappointedCustomer,
We appreciate you sharing details of the dimming issue you’ve experienced on your S95D TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Cons mentioned:Reliability
Terrible Reliability / Terrible Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this junk to anyone. Stopped working, issue is in One Connect Box (quite certain it is the Power Control Board based on number of blogs I have discovered in last 9 months on this issue) and the time spent and number of hoops to jump through to get SAMSUNG to cover their own warranty is ridiculous. Go buy an LG, right now I have a very expensive wall ornament.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Oled quality
Great experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. Staff was knowledgeable and very helpful.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv and surrounded sound awesome set up Sound is great quality of the tv is unreal!
I would recommend this to a friend New tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman was the most educated and knowledgeable about the tvs than anyone we've ever had. We had no knowledge of what to buy and he helped us make an informed decision.
I would recommend this to a friend- Pros mentioned:Picture quality
Incredible TV for Movies and Gaming, Day and Night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Brilliant picture. The anti-glare tech does not diminish the picture quality at all and it looks fantastic in my very bright living room...during the day and at night. Gaming is also pretty awesome on this TV.
I would recommend this to a friend - Cons mentioned:Price
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV, very pricy, glad I was able to get it on sale. Can’t complain about anything.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was great, worked well even in bright light. I bought the TV in May and now in September it completely stopped working and will not turn on. Apparently this is a known issue, but the worst part about owning this TV is dealing with Samsungs warranty department. Constant jumping theough hoops to try and get them to honor their warranty. My next TV will not be a Samsung because of this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MattL,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Glare reduction
Huge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger is better. The antiglare screen was the big sell for me. Paired this with the 990D soundbar.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the viewing experience. Color and sound is remarkable!
I would recommend this to a friend - Pros mentioned:Picture quality
LA15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older 55 inch Samsung curve tv, This is the best hands down, very much satisfied with my purchase,
I would recommend this to a friend - Pros mentioned:Picture quality
New television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a definite improvement over my last television. The oled 4k picture is amazing
I would recommend this to a friend - Pros mentioned:Glare reduction
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how we see no glares and it’s bright during the day don’t need to close curtains
I would recommend this to a friend - Pros mentioned:Picture quality
Perfection!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning, bright, vibrant tv - I can actually see dark scenes in movies now! Hands down, best tv EVER!
I would recommend this to a friend - Pros mentioned:Picture quality
My new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv i bought is the best i ever had lots of options so glad i bought it.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and finally a modern tv with PiP! Only wish it would allow any source/app in either frame.
I would recommend this to a friend - Pros mentioned:Design
clean simple look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clean simple look of the frame and stand.
I would recommend this to a friend Great picture and connection capabilities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and TV. Only issue i have had to deal with is keeping connection to internet. At times it just doesnt recognize internet at all...trust it will sort itself out as i use it more
I would recommend this to a friend