Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and glare reduction offered by the 77” Class S95D Series OLED 4K TV. Many appreciate the beautiful color and sleek design, noting the overall OLED quality as a highlight. However, some customers have expressed concerns regarding the product's reliability. In addition, a few customers feel the TV is pricy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a month with this TV and we really like it picture is amazing quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , we love it, clear picture , like going to the movies
I would recommend this to a friend Samsung 77" S950 OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. great picture and no issues. Love the glare free screen.
I would recommend this to a friendDO NOT BUY and DEFINITELY don’t buy from BestBuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV less than 2 months ago and it already failed and will not power on. I’ve since looked up this issue and apparently it is an ongoing problem with this set’s power supply component’s and Samsung TV’s generally. It’s still within the manufacturer’s warranty, but Samsung won’t attempt to troubleshoot or repair if the TV is still mounted to the wall, which is a big problem because it’s a 77” TV, which I can’t dismount myself. I had paid BestBuy to have GeekSquad deliver and mount the TV when I bought it, and now they won’t do anything to help me get the TV down so I can have it repaired or replaced by the manufacturer (BestBuy won’t accept returns after 15 days). So I paid BestBuy almost $4000 for a defective TV, plus money to mount it on the wall, and their only remedy is for me to pay and additional $250 to dismount the TV so it can be repaired or replaced… and then pay AGAIN to mount the replacement. I won’t spend another dime at BestBuy after this and I recommend that you don’t either. If you buy this TV, in two months you’ll be in this position yourself. Also the audio quality on this TV is horrible, so don’t purchase unless you intend to pair with surround sound or a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
Thanks for your review. Keep in mind our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
S95D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great but quit working after 1 month. Unfortunately it will not turn on and am awaiting “repair”
No, I would not recommend this to a friendBrand response from Samsung
Posted .TaylorE,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Whoa!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color! A great size for our living room. SO happy with this purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 77
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, no lag and the new anti-glare screen coating work great even in high light areas.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV! Great colors and zero glare.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 77" S95D
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of this TV is unmatched and gaming is unreal the colors just pop off the screen. This is by far the best TV I've ever purchased a keeper.
I would recommend this to a friend Great Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Salesman was very knowledgeable and not pushy. The gentlemen who came to do the install were also very knowledgeable and very professional and friendly
I would recommend this to a friend- Pros mentioned:Picture quality
No glare!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it hung up and it looks amazing! NO GLARE on this tv and we have windows across our room.
I would recommend this to a friend - Pros mentioned:Picture quality
TvV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV looks great. Great picture good size fits perfect
I would recommend this to a friend A Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its price, I expected much better quality. Sometimes it is so murky, I wonder if it is a faulty tv. What I saw in the store is not the same as what I am seeing here.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KathleenR,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Buy it NOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever. Samsung always made great products. This one is another one.
I would recommend this to a friend The best tv every
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great I would recommend to all my friends the speakers are ok as i dont use a sound bar
I would recommend this to a friend- Cons mentioned:Reliability
One connect should be recalled
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 of these tvs completely fail on me. One within the first week and the other around 4 months. I will never buy a tv with one connect again without serious research into whether or not they've solved the issues. Best buy and geek squad were great. Samsung customer service was an absolute nightmare.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Morgriff,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv excellent service at Best Buy I would highly recommend you buy your electronics from them nice people who care about the customer service is what you can expect.
I would recommend this to a friendNo help!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. No complaints there. But the free gift (Gamepass code) does not work ive tried over and over. Nothing works. I email customer support and got no returned answers. I think this is a Best Buy issue. This is not the first time somethings similar has happened to me from Best buy. Among other things. I recommend the TV. Just don't get it from Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Swhiteash,
Please know you are leaving a review and 3-star rating for the S95D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the S95D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is top notch and the anti reflective screen is next level. This is the best TV on the market.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsun OLED Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new 77” Samsung Glare-free Smart Tizen TV. It was expensive but the picture is great.
I would recommend this to a friend