Customer Ratings & Reviews
- Model:
- QN77S95DAFXZA
- SKU:
- 6576555
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the TV's picture quality, glare reduction, and sleek design. Many customers highlight the outstanding picture quality and the effectiveness of the anti-glare technology. However, some customers have reported concerns regarding the TV's reliability. A few customers also noted the product's high price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV amazing pictures and sounds. The math finish is really nice. It doesn’t glare because I put the TV closer to the window.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsun OLED Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new 77” Samsung Glare-free Smart Tizen TV. It was expensive but the picture is great.
I would recommend this to a friend - Pros mentioned:Glare reduction
Non Glare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, best TV ever; bright and any light form windows or lighting ... does not matter.
I would recommend this to a friend No help!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. No complaints there. But the free gift (Gamepass code) does not work ive tried over and over. Nothing works. I email customer support and got no returned answers. I think this is a Best Buy issue. This is not the first time somethings similar has happened to me from Best buy. Among other things. I recommend the TV. Just don't get it from Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Swhiteash,
Please know you are leaving a review and 3-star rating for the S95D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the S95D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Glare reductionCons mentioned:Reliability
Black screen after 16 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV no longer functioned after 16 days. When it worked the anti glare was great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AARONL,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Color
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic resolution and depth of color. Love the picture.
I would recommend this to a friend Great Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Salesman was very knowledgeable and not pushy. The gentlemen who came to do the install were also very knowledgeable and very professional and friendly
I would recommend this to a friendHigh Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen quality. Wife likes it very much. I highly recommend buying this.
I would recommend this to a friend- Pros mentioned:Picture quality
Perfect purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv highly recommend no glare perfwxt picture
I would recommend this to a friend - Pros mentioned:Picture quality
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for its money well worth it, colors are amazing and beautiful
I would recommend this to a friend OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv excellent service at Best Buy I would highly recommend you buy your electronics from them nice people who care about the customer service is what you can expect.
I would recommend this to a friend- Pros mentioned:Color
My TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and sharpness. Looks awesome in my living room.
I would recommend this to a friend - Pros mentioned:Picture quality
kevin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice picture and has no glare at all.i am very satisfied
I would recommend this to a friend - Cons mentioned:Reliability
Add me to the failure list
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV picture BUT I could not turn it on after about a week unless I powered it down for a few minutes. As time went on, it would not turn on more often. I finally gave up before my return window ended and took it back. Samsung: You really have an issue here that needs attention. Apparently there are several Samsung models with similar issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Electrogeek,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
A Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its price, I expected much better quality. Sometimes it is so murky, I wonder if it is a faulty tv. What I saw in the store is not the same as what I am seeing here.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KathleenR,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Big tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv it’s great big tv the best pictured color
I would recommend this to a friend TV Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV ind installation was alright, but disappointed in the setup. I didnt realize that Best Buy no longer calibrates it to give the best possible picture. I could have had the same quality with a much less expensive set
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanC,
Thank you for sharing your experience. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the S95D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
Quietly Waiting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this TV not quite 90 days. We lost power in the living room and when it was restored, the TV was dead. I called the service people and they were very snippy. Yes, I was very frustrated and they did nothing to alleviate that like, tell me to go to the website and send me a link. Now, I have created a work order, but it takes one to two business days just to hear back about an appointment. I do not recommend this TV to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LeannA,
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your S95D TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Cons mentioned:Reliability
One connect should be recalled
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 of these tvs completely fail on me. One within the first week and the other around 4 months. I will never buy a tv with one connect again without serious research into whether or not they've solved the issues. Best buy and geek squad were great. Samsung customer service was an absolute nightmare.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Morgriff,
It’s unfortunate to hear of your experience with Samsung’s S95D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
The best tv every
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great I would recommend to all my friends the speakers are ok as i dont use a sound bar
I would recommend this to a friend